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Author Topic: Ver 22.0.77 still crashing on large library import  (Read 1980 times)

AndreaT

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Ver 22.0.77 still crashing on large library import
« on: March 04, 2017, 03:25:04 am »
Hello,

I have 5 HDs connected via a USB 3 hub. The PC is running Windows 7, 32 bit, Italian edition. It is fully updated/patched.

Are 3 days that I am trying to have MC 22.0.77 and the previous release running. No way, always crashes during HDs scans/library import.

Attached is the screenshot of the problem (same old problem I had also when evaluated MC ver 17 ... years ago)

Looking forward
Regards
Andrea
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JimH

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Re: Ver 22.0.77 still crashing on large library import
« Reply #1 on: March 04, 2017, 06:51:09 am »
It may be crashing on a problem file.  Turn on logging (under Help) and after it crashes, read the previous log.  The bad file should be near the bottom of the log. 

If you find a bad file, try renaming it.  We would like to see it.
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JimH

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Re: Ver 22.0.77 still crashing on large library import
« Reply #2 on: March 04, 2017, 06:53:12 am »
After I posted, I noticed that you have five drives on a USB 3.0 hub.  That could be the problem.  I would not recommend doing that.  Is the hub powered?

Try plugging a drive or two in directly (no hub).
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AndreaT

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Re: Ver 22.0.77 still crashing on large library import
« Reply #3 on: March 04, 2017, 07:15:51 am »
Hello JimH, the USB 3 hub is NOT powering the HDs. They have own power supply.
I am going to enable logging and run a new scan.
I will update you asap.
Thanks and regards
Andrea
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AndreaT

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Re: Ver 22.0.77 still crashing on large library import
« Reply #4 on: March 04, 2017, 09:47:58 am »
Hello JimH, I got the log.txt: it is over 1GB in size!
I tried to read it but... too long for notepad, np++ and with type it takes days to reach the end.
I zipped it and it is just 37MB.
How can I provide you?
Kind regards
Andrea
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AndreaT

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Re: Ver 22.0.77 still crashing on large library import
« Reply #5 on: March 04, 2017, 10:20:31 am »
This is the last part of the type of the log.txt
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AndreaT

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Re: Ver 22.0.77 still crashing on large library import
« Reply #6 on: March 04, 2017, 10:24:02 am »
This is the crash.dmp file
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AndreaT

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Re: Ver 22.0.77 still crashing on large library import
« Reply #7 on: March 04, 2017, 10:25:22 am »
And last the system.info file
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