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Author Topic: MC 23 loses tuner after turn off  (Read 2799 times)

psh3308

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MC 23 loses tuner after turn off
« on: July 08, 2017, 06:06:35 pm »
Running MC 23 on a Win 10 machine using an HDHomerun tuner.
MC operates fine when first installed, but after turning PC off and on again MC 23 can't find the tuner.
Other programs can see and use the tuner(s).
Reinstalling MC 23 restores the connection. it is then lost when the machine is turned off.

Am I missing some setting which will eliminate having to reinstall the program every time the PC is turned on?
Using MC 22 has begun the same behavior.
PSH
 
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RoderickGI

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Re: MC 23 loses tuner after turn off
« Reply #1 on: July 08, 2017, 06:42:09 pm »
Is that a HDHomerun Prime tuner?

If so, MC can take a little while to "find" a network tuner such as that. Have you tried waiting a couple of minutes to see if it reappears?

Also, if this has started happening in MC22 as well as MC23 now, then that would point to something changing in your environment or setup. Change router? Installed other software that uses a tuner?

Have you tried letting the PC sleep instead of turning it off?
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What specific version of MC you are running:MC27.0.27 @ Oct 27, 2020 and updating regularly Jim!                        MC Release Notes: https://wiki.jriver.com/index.php/Release_Notes
What OS(s) and Version you are running:     Windows 10 Pro 64bit Version 2004 (OS Build 19041.572).
The JRMark score of the PC with an issue:    JRMark (version 26.0.52 64 bit): 3419
Important relevant info about your environment:     
  Using the HTPC as a MC Server & a Workstation as a MC Client plus some DLNA clients.
  Running JRiver for Android, JRemote2, Gizmo, & MO 4Media on a Sony Xperia XZ Premium Android 9.
  Playing video out to a Sony 65" TV connected via HDMI, playing digital audio out via motherboard sound card, PCIe TV tuner

astromo

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Re: MC 23 loses tuner after turn off
« Reply #2 on: July 08, 2017, 07:00:26 pm »
I've got HDHR DVB-T tuners and can't recall ever having this kind of problem with all things connected:
- Power
- Antenna
- Network Cable

They haven't updated the soft/firmware in about 9 months but it wouldn't hurt to confirm that you've got the latest. A reinstall might not hurt anyway to ensure that firewall settings aren't an issue.

If you're still struggling, set MC up for logging and reboot. Collect the log and get Yaobing to take a look.
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MC33, Win10 x64, HD-Plex H5 Gen2 Case, HD-Plex 400W Hi-Fi DC-ATX / AC-DC PSU, Gigabyte Z370 ULTRA Gaming 2.0 MoBo, Intel Core i7 8700 CPU, 4x8GB GSkill DDR4 RAM, Schiit Modi Multibit DAC, Freya Pre, Nelson Pass Aleph J DIY Clone, Ascension Timberwolf 8893BSRTL Speakers, BJC 5T00UP cables, DVB-T Tuner HDHR5-4DT

tzr916

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Re: MC 23 loses tuner after turn off
« Reply #3 on: July 08, 2017, 09:14:48 pm »
Similar topics:
https://yabb.jriver.com/interact/index.php?topic=101759.0
https://yabb.jriver.com/interact/index.php?topic=110318.0

And now disappearing HDHRP has already happened to me in MC23 once. This is with MC running for more than a few hours - noticed recordings that were supposed to start using HDHRP ended up using Ceton. Checked MC Status and HDHRP were completely gone. Rebooting HDHRP did not help. Had to wait for a later time when no recordings were in progress and restart MC and MC Server service so all tuners would show up.
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robt

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Re: MC 23 loses tuner after turn off
« Reply #4 on: July 09, 2017, 02:23:32 am »
I use an HDHomerun Connect (DVB-T with twin tuners) with MC22 and 23. Never had any issue with MC finding the hardware and it works really well.

Have you set your router to allocate a fixed ip to the device? If not it may be that its being allocated different ips and making life difficult for MC.

You cant set a static ip on the device, but you can reserve one on your router.
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psh3308

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Re: MC 23 loses tuner after turn off
« Reply #5 on: July 09, 2017, 10:15:49 am »
Quote from: RoderickGI on July 08, 2017, 06:42:09 pm
Is that a HDHomerun Prime tuner?

If so, MC can take a little while to "find" a network tuner such as that. Have you tried waiting a couple of minutes to see if it reappears?

Also, if this has started happening in MC22 as well as MC23 now, then that would point to something changing in your environment or setup. Change router? Installed other software that uses a tuner?

Have you tried letting the PC sleep instead of turning it off?

It is a HDHomeRun Prime tuner

Waiting a few moments to retry results in a proper connection.

There had been no additions to the machine nor changes to software.
SO MC23 is working properly. Thanks.

Tried reloading MS22 and it cannot find tuners.

Regards
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Yaobing

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Re: MC 23 loses tuner after turn off
« Reply #6 on: July 09, 2017, 12:26:08 pm »
Quote from: psh3308 on July 09, 2017, 10:15:49 am
It is a HDHomeRun Prime tuner

Waiting a few moments to retry results in a proper connection.

There had been no additions to the machine nor changes to software.
SO MC23 is working properly. Thanks.

Tried reloading MS22 and it cannot find tuners.

Regards

CableCARD tuners require some waiting to be discovered.  Unfortunately sometimes wait can be long.  If the wait is longer than a couple of minutes, restarting MC might help.  These devices use UDP broadcast to advertise their existence.  If we miss the signal somehow, we have to wait for the next round of broadcast.

There is another issue that sometimes happen with HDHRP tuners.  MC would detect the tuners, but say they are "not available".  That is caused by the device not being properly released by clients (including MC), for example due to MC crash.  In that case you should power-cycle HDHRP.
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JimH

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Re: MC 23 loses tuner after turn off
« Reply #7 on: July 10, 2017, 03:22:44 pm »
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