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Author Topic: EPG Guide not loading automatically  (Read 5147 times)

tony ferrier

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EPG Guide not loading automatically
« on: May 06, 2017, 03:07:12 am »
I use webgrab ++ to get the TV guide then import the file, this has been working scheduled at 02.00 every morning for years. a recent update I think has stopped this working, when I run through manually it loads fine. its like the overnight run isn't triggering? have tried deleting and adding again without luck.
Any thoughts? I am running the latest version.
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astromo

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Re: EPG Guide not loading automatically
« Reply #1 on: May 07, 2017, 10:16:01 pm »
Which part of the world are you based?

I'm not familiar with Webgrab Plus but if you let us know where you're located, then a proven alternative could work for you.
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Yaobing

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Re: EPG Guide not loading automatically
« Reply #2 on: May 08, 2017, 08:26:05 am »
If I understand you correctly, you use webgrab++ to download guide data and then use XMLTV option to import the xmltv file into MC.

Since it worked previously, it is puzzling why it stopped working.  Have you checked that all appropriate checkboxes are checked on Schedule Guide Reloading window?  Do you have any TV recordings scheduled for the time when EPG is to update?
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Castius

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Re: EPG Guide not loading automatically
« Reply #3 on: May 10, 2017, 04:59:56 am »
Looks like i had the same problem.
I had no recording since sunday. So i looked and saw no program data.
Ran load program data manually and it worked.

I run a .bat to get zap2xml.
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Yaobing

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Re: EPG Guide not loading automatically
« Reply #4 on: May 10, 2017, 11:01:26 am »
Do you see any background EPG loading entries in "TV Logs"?
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Yaobing Deng, JRiver Media Center

RoderickGI

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Re: EPG Guide not loading automatically
« Reply #5 on: May 10, 2017, 06:39:43 pm »
MC just uses a dynamically created Windows Scheduled Task in the background doesn't it Yaobing?

Sometimes those tasks can get stuck. I've never found a good reason for that happening.

However, a reboot of the PC usually fixes it. Next time you see the problem in MC, just try rebooting the PC. If your HTPC is like mine, it doesn't get rebooted very often.
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What specific version of MC you are running:MC27.0.27 @ Oct 27, 2020 and updating regularly Jim!                        MC Release Notes: https://wiki.jriver.com/index.php/Release_Notes
What OS(s) and Version you are running:     Windows 10 Pro 64bit Version 2004 (OS Build 19041.572).
The JRMark score of the PC with an issue:    JRMark (version 26.0.52 64 bit): 3419
Important relevant info about your environment:     
  Using the HTPC as a MC Server & a Workstation as a MC Client plus some DLNA clients.
  Running JRiver for Android, JRemote2, Gizmo, & MO 4Media on a Sony Xperia XZ Premium Android 9.
  Playing video out to a Sony 65" TV connected via HDMI, playing digital audio out via motherboard sound card, PCIe TV tuner

JimH

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Re: EPG Guide not loading automatically
« Reply #6 on: May 10, 2017, 06:53:11 pm »
Yaobing,
If we ask for an EPG update, what happens if it doesn't complete?  Should we add a timeout?

Thanks,

Jim
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Yaobing

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Re: EPG Guide not loading automatically
« Reply #7 on: May 10, 2017, 07:07:56 pm »
Quote from: RoderickGI on May 10, 2017, 06:39:43 pm
MC just uses a dynamically created Windows Scheduled Task in the background doesn't it Yaobing?


EPG tags on TV recording poll timer.  We do not create a Windows task.

Quote from: JimH on May 10, 2017, 06:53:11 pm

If we ask for an EPG update, what happens if it doesn't complete?  Should we add a timeout?

We do have a time-out, especially for Internet EPG.  In fact it is part of user configuration for XMLTV option.
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JimH

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Re: EPG Guide not loading automatically
« Reply #8 on: May 10, 2017, 07:48:15 pm »
Thanks.
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Castius

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Re: EPG Guide not loading automatically
« Reply #9 on: May 11, 2017, 05:42:41 am »
Last epg update in the tv log is 04/30/2017
No log if it being done manually. It does take a long time. But i can't edit my current timeout.
I'll have to make a new one to test.
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Castius

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Re: EPG Guide not loading automatically
« Reply #10 on: May 11, 2017, 05:48:21 am »
ok so if i hit add and use the same info. It does not add it may edits it. But i can't see the timeout setting in the "load epg data windows".
So it's hard to know if it did anything.
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Yaobing

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Re: EPG Guide not loading automatically
« Reply #11 on: May 11, 2017, 07:50:40 am »
It definitely is not due to time-out. 

I am now seeing it on my computer.  My EPG has not updated since last morning, and I set it to update every 8 hours.  So it missed 4 pm and 12 am updates and probably will miss the next 8 am update.

Go to "Show status" in TV view.  What is the state of each tuner?  Do you see any that says "Undefined"?  If so, are those tuners "OpenCable" (CableCARD) tuners?
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Yaobing Deng, JRiver Media Center

tony ferrier

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Re: EPG Guide not loading automatically
« Reply #12 on: May 12, 2017, 11:53:06 am »
Not sure what happened here, maybe an update?
I ended up deleting the EPG profile and adding a new one exactly the same and its now working on the schedule.
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Castius

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Re: EPG Guide not loading automatically
« Reply #13 on: May 13, 2017, 01:28:04 am »
The TV tuner does say "Undefined" and yes it is a cablecard. (HDHomeRun prime)
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Yaobing

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Re: EPG Guide not loading automatically
« Reply #14 on: May 13, 2017, 08:09:20 am »
Two seemingly unrelated issues are likely to be caused by the same bug which has been fixed.

Look here for a temporary solution:

https://yabb.jriver.com/interact/index.php/topic,101759.msg764643.html#msg764643

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