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Author Topic: Double Billed Debit Card for MC23 upgrade.  (Read 1158 times)

drp8062

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Double Billed Debit Card for MC23 upgrade.
« on: September 28, 2017, 04:32:27 pm »

I recently upgraded from MC22 to MC23. My debit card was charged TWICE for this purchase. It caused $75 in overdraft fees so I am not very happy about it. Any help to correct this issue is greatly appreciated. Best regards, David Phillips
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JimH

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Re: Double Billed Debit Card for MC23 upgrade.
« Reply #1 on: September 28, 2017, 06:15:50 pm »

We will check.  It can happen if you back through the purchase page.

$75 for one overdraft?
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~OHM~

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Re: Double Billed Debit Card for MC23 upgrade.
« Reply #2 on: September 28, 2017, 07:20:35 pm »

find a diffrent bank
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“I've Reached A Turning Point In My Life. I Now Realize I Have More Yesterdays Then Tomorrows”

drp8062

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Re: Double Billed Debit Card for MC23 upgrade.
« Reply #3 on: September 28, 2017, 07:34:41 pm »

Three overdrafts @ $25 ea. Chain reaction on the morning before my direct deposit paycheck.
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JimH

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Re: Double Billed Debit Card for MC23 upgrade.
« Reply #4 on: September 28, 2017, 08:41:09 pm »

You might ask your bank to forgive them.
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Deanna

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Re: Double Billed Debit Card for MC23 upgrade.
« Reply #5 on: September 29, 2017, 08:39:16 am »

We will issue a refund today.  The purchases were 4 days apart (9/22) and (9/26) according to our records.  You might want to clear your cookies.
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