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Author Topic: MC22 problem Faulting application name: Media Center 22.exe, version: 22.0.108.0  (Read 1420 times)

apyc

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MC22 problem Faulting application name: Media Center 22.exe, version: 22.0.108.0
« on: November 02, 2017, 03:58:43 pm »
Since a while I'm getting following error resulting in crash of MC22 every few hours. It was working perfectly before.

Faulting application name: Media Center 22.exe, version: 22.0.108.0, time stamp: 0x591c80e2
Faulting module name: ntdll.dll, version: 10.0.15063.0, time stamp: 0xfac1b314
Exception code: 0xc0000005
Fault offset: 0x0005bad4
Faulting process id: 0xbec
Faulting application start time: 0x01d353fedbe15adf
Faulting application path: C:\Program Files\J River\Media Center 22\Media Center 22.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 239cc8ab-410a-4e9f-b710-d0d56ae597be
Faulting package full name:
Faulting package-relative application ID:

Logs file can be found here
https://www.dropbox.com/s/lqvr09j0k3xhdff/JRiver%20Log%202017-11-02%2021-36-17.zip?dl=0
Forums policy doesn't allow file above 1,2MB
Any idea where its coming from?
Thanks
Artur
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Awesome Donkey

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Re: MC22 problem Faulting application name: Media Center 22.exe, version: 22.0.108.0
« Reply #1 on: November 02, 2017, 04:09:52 pm »
Are you using BitDefender?
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Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit (AMD 7900X CPU/AMD 7800 XT GPU/64GB RAM/2TB M.2 NVMe SSD)
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JimH

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Re: MC22 problem Faulting application name: Media Center 22.exe, version: 22.0.108.0
« Reply #2 on: November 02, 2017, 06:20:19 pm »
You're starting to sound like a guy I know.  ;)

I added the ntdll.dll problem to the Antivirus thread this morning, thanks to you.

https://yabb.jriver.com/interact/index.php/topic,86096.msg781666.html#msg781666
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apyc

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Re: MC22 problem Faulting application name: Media Center 22.exe, version: 22.0.108.0
« Reply #3 on: November 02, 2017, 08:16:12 pm »
Correct. I'm using BitDefender. Thanks for a great support! I'll have to find a way to exclude MC from scanning.
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