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Author Topic: Media Center 23.exe gone - disappeared  (Read 1838 times)

raysimon

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Media Center 23.exe gone - disappeared
« on: November 22, 2017, 05:17:23 pm »

My Media Center updated today - I'm assuming to this version. After importing audio files it paused for some reason. I hit the Start button - it completed the import. I exited Media Center. I restarted Media Center and received a message that this shortcut has been changed or moved ...  After investigating, Media Center 23.exe was gone - disappeared, not anywhere to be found on my computer. I have been using Media Center 23 for about a month and never encountered anything like this. I went back to my original download from time of purchase and reinstalled. Media Center now starts up again. Any insights on this?

I also noticed that I did not have a 64 bit version and have since downloaded this version. Everything still working well at this point.
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JimH

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Re: Media Center 23.exe gone - disappeared
« Reply #1 on: November 22, 2017, 05:19:28 pm »

Antivirus
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raysimon

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Re: Media Center 23.exe gone - disappeared
« Reply #2 on: November 22, 2017, 07:07:13 pm »

Antivirus for missing .exe? Has this been experienced before in your experience (I searched for disappearing .exe before posting)? I can speak to my IT guy next week on this, who sets up antivirus on my computer.  FYI: I have not had any hitches on this machine (MS Surface Book, 9 months new) because of anitivirus before.
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JimH

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Re: Media Center 23.exe gone - disappeared
« Reply #3 on: November 22, 2017, 10:24:02 pm »

That's how antivirus can work.
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Awesome Donkey

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Re: Media Center 23.exe gone - disappeared
« Reply #4 on: November 23, 2017, 07:42:35 am »

Overzealous antivirus applications relying on heuristics (which are prone to false positive detections like this) like to quarantine executable files, so what Jim says is VERY possible and is very likely too.

What antivirus are you using? Media Center and its folders and executables will probably need to be added to the antivirus' exclusions.
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

raysimon

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Re: Media Center 23.exe gone - disappeared
« Reply #5 on: November 24, 2017, 11:45:45 am »

Thanks. Micro Trend. I will look into it. There is likely a log that will tell me if its guilty.
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Awesome Donkey

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Re: Media Center 23.exe gone - disappeared
« Reply #6 on: November 24, 2017, 12:14:10 pm »

I'd look into Trend Micro's quarantine list and see if MC's files are there.
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones
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