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[Zootsuit]

I know this has come up from time to time, but after searching, I can't seem to come up with the relevant links.

I'm running MC 23.0.84, 64 bit. As soon as I open MC, the CPU usage skyrockets. Right now, minimized, it's 2.310 k per Taskmaster. There are substantial lags and hanging when I attempt to perform basic tasks, even with the tag updating function turned off. I've run through some of the other suggestions - including building thumbnails in the background - and nothing seems to help. I do have a very large library, 80% lossless and some SACD and other large files. I'm running Bitdefender av, but have made exceptions for Media Center.

I'm nowhere near as technically advanced as many other commentators, so pls forgive the imprecision in my references, I'm a long-time music collector (and long time JRiver user) who would welcome any tips you can provide.

[JimH]

It still could be the antivirus software.  You could add exceptions for media.  There is no reason to check media files.

[Zootsuit]

Thanks Jim - I did that in Bitdefender, excluded every audio and video/photo extension identified to MC. When I reopen the program, it behaves well for the first few minute, but esp. when I'm adding Notes or otherwise adjusting the tag data, it quickly bogs down. There is a very distinct lag between the time I move my cursor to the file entry and the time MC allows me to highlight it, particularly when I'm trying to simultaneously modify tags or metadata for a group of files en masse.

Right now, having been at rest for a while, virtually all of the physical memory is being utilized. When I close the program, that is reduced by 50%. There's a more modest reduction in over-all CPU usage.

I can adjust the demand on the system when I don't adjust the tags as database info changes, but not completely, and that creates an extra task in going back to store changes when I'm done cleaning up the library.

Because of my storage array, I'd expect some modest response issue, but this builds to the point where the program barely functions when I've been working 30 minutes or so. (The library resides on NAS and 2 external drives.)

FWIW, here's system info from a day or so ago, with the program open, truncated for easier reading. I'm sure I'm overlooking something but would appreciate the help in identifying what it is:

Library
    Total files: 1963320
    Audio files: 785970
    Image files: 819274
    Video files: 1780
    Other files: 356296
Processing
    Thumbnails built: 23% (446058 of 1963320)
    Audio analyzed: 1% (9994 of 787750)
Background Tools Running
    No tools currently running
Power
    No entries that affect the system power state
Media Center
    Version: 23.0.84 registered
    Install path: C:\Program Files\J River\Media Center 23\
    Interface plug-ins: Interface Plugins: TiVo Server (not running)
    JRMark: never run
    Memory used: 1.3 GB memory
    Handles used: 373 handles
Advanced System Info
    Memory & CPU
        CPU features: MMX, SSE2, SSE3, SSSE3, SSE4.1, AVX
        Free Physical Memory: 4.5 GB
        Total Memory: 15.9 GB
    Operating System
        Microsoft Windows 7 64-bit
    Computer
        ACPI x64-based PC (driver 6.1.7600.16385)
    Disk drives
        MICRONET FANTOM DRIVE USB Device (driver 6.1.7601.19133)
        SMI USB DISK USB Device (driver 6.1.7601.19133)
        USB Mass  Storage Device USB Device (driver 6.1.7601.19133)
        WD My Book 1230 USB Device (driver 6.1.7601.19133)
        WD My Passport 25E2 USB Device (driver 6.1.7601.19133)
        WDC WD10EZEX-08WN4A0 ATA Device (driver 6.1.7601.19133)
        WDC WD10EZEX-08WN4A0 ATA Device (driver 6.1.7601.19133)
    Display adapters
        Intel(R) HD Graphics (driver 10.18.10.4276)
    DVD/CD-ROM drives
        PIONEER BD-RW   BDR-XD05 USB Device (driver 6.1.7601.17514)
    Human Interface Devices
        HID-compliant consumer control device (driver 6.1.7600.16385)
        HID-compliant device (driver 6.1.7601.18199)
        HID-compliant device (driver 6.1.7601.18199)
        HID-compliant device (driver 6.1.7601.18199)
        HID-compliant device (driver 6.1.7601.18199)
        HID-compliant device (driver 6.1.7601.18199)
        Logitech USB Input Device (driver 1.10.78.0)
        USB Input Device (driver 6.1.7601.18199)
        USB Input Device (driver 6.1.7601.18199)
        USB Input Device (driver 6.1.7601.18199)
    IDE ATA/ATAPI controllers
        ATA Channel 2 (driver 6.1.7601.18231)
        ATA Channel 3 (driver 6.1.7601.18231)
        Standard AHCI 1.0 Serial ATA Controller (driver 6.1.7601.18231)
    Imaging devices
        HP Officejet Pro 8620 (NET) (driver 32.0.40.44552)
    Keyboards
        HID Keyboard Device (driver 6.1.7601.17514)
        HID Keyboard Device (driver 6.1.7601.17514)
    Mice and other pointing devices
        HID-compliant mouse (driver 6.1.7600.16385)
    Monitors
        Generic PnP Monitor (driver 6.1.7600.16385)
        Generic PnP Monitor (driver 6.1.7600.16385)
    Network adapters
        IPVanish Adapter (driver 9.0.0.21)
        Microsoft Virtual WiFi Miniport Adapter (driver 6.1.7600.16385)
        Qualcomm Atheros AR8161/8165 PCI-E Gigabit Ethernet Controller (NDIS 6.20) (driver 2.1.0.7)
        Realtek RTL8192CE Wireless LAN 802.11n PCI-E NIC (driver 1005.11.1203.2010)
    O&O DiskImage
        O&O DiskImage Virtual Devices
    Portable Devices
        E:\ (driver 6.1.7600.16385)
        USB DISK (driver 6.1.7600.16385)
    Ports (COM & LPT)
        Communications Port (COM1) (driver 6.1.7600.16385)
    Printers
        Fax - HP Officejet Pro 8620 (driver 32.0.40.44552)
        HP Officejet Pro 8620 (driver 13.33.0.2473)
    Processors
        Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz (driver 6.1.7600.16385)
        Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz (driver 6.1.7600.16385)
        Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz (driver 6.1.7600.16385)
        Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz (driver 6.1.7600.16385)
    Sound, video and game controllers
        ASUS Xonar DGX Audio Device (driver 7.12.8.1800)
        High Definition Audio Device (driver 6.1.7601.17514)
        Intel(R) Display Audio (driver 6.16.0.3154)

[Awesome Donkey]

Processing
    Thumbnails built: 23% (446058 of 1963320)
    Audio analyzed: 1% (9994 of 787750)

My guess is it's still building thumbnails AND analyzing audio in the background, so that's probably why your CPU usage is high. Make sure you've fully disabled both features.

[tij]

i am running latest jriver 64, on windows 10 with Bitdefender Total Security ... seems fine (but i dont have large library like yours ... more focus on movies)

In addition to excluding media folders in Antivirus settings (which i dont think makes much difference cause not all my media folders are there due to my laziness) ... I also put all executables in /jriver/media center 23/ in Whitelist for Advance Threat Defence setting (mc23.exe, media center 23.exe, media editor.exe, packageinstaller.exe) ... I think that's what made the difference for me ... Advance Threat Defence seems to keep tabs on all running processes, especially when they try to access disk ... excluding mc from that seems to work for me ... good luck

[Awesome Donkey]

Yeah, and excluding MC's executable files there will also prevent the ntdll.dll BSOD too.

[tij]

picture might explain better

[tij]

i also dont exclude my media by file type ... but by location ... as seen in picture

filtering each file access to see its extensions to determine if it needs scanning seems more resource intensive than determining need for scan from location (can be argued less secure ... but might as well stop using PC for total protection lol)

[Zootsuit]

Thnx folks - tij, I thought about excluding by location, but was concerned that I might be inadvertently downloading dirty files, so opted for extensions. I'll try adding the locations as well. I'll also disable thumbnails and analyzing. That caught my eye too. It's obvious that something is continuing to run, as problems build the longer I stay open.

[tij]

you see in my first picture i whitelist makemkv too ... before that makemkv was soooo slow to rip my blurays ... think whitelist made more difference for me

[JimH]

Search for Bitdefender in the antivirus thread:
https://yabb.jriver.com/interact/index.php/topic,86096.0.html

Several problems there.

[Zootsuit]

It was Bitdefender. I uninstalled it, added Norton and it seems to behave properly ATM. No matter what I did to Bitdefender, I couldn't tame it.

Thnx for the advice and guidance.

[JimH]

Thanks for reporting what you found.