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Author Topic: MediaCenter 23 Windows 10 Crash  (Read 1797 times)

oerinal

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MediaCenter 23 Windows 10 Crash
« on: December 23, 2017, 11:41:07 pm »
Hey everyone,
Everytime I close the player it crashes and later on I receive this message (attached screenshot). Any suggestions?
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JimH

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Re: MediaCenter 23 Windows 10 Crash
« Reply #1 on: December 24, 2017, 12:34:23 am »
Antivirus software?

Win10 updates have also caused some trouble recently.

Please describe your setup.  And the version of MC that you use?
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oerinal

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Re: MediaCenter 23 Windows 10 Crash
« Reply #2 on: December 24, 2017, 12:38:57 am »
Antivirus: Kaspersky

Windows 10 64 bit

MC 23  23.0.91
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JimH

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Re: MediaCenter 23 Windows 10 Crash
« Reply #3 on: December 24, 2017, 12:53:37 am »
Uninstall the AV.  Just to test.
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oerinal

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Re: MediaCenter 23 Windows 10 Crash
« Reply #4 on: December 24, 2017, 01:59:25 am »
uninstalled it and same problem exists
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JimH

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Re: MediaCenter 23 Windows 10 Crash
« Reply #5 on: December 24, 2017, 03:15:07 am »
Did you reboot?

Remove all peripheral devices.  USB sticks, etc.
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oerinal

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Re: MediaCenter 23 Windows 10 Crash
« Reply #6 on: December 24, 2017, 12:13:09 pm »
Yes, i rebooted. There's only external hard drive plugged in where i store all my music and power cord. There's nothing bothering the software. I think the new update of media center causing me this issue. What else would you recommend?

Thank you for the help, by the way.
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