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Author Topic: Connecting to an Id from a MAC  (Read 2418 times)

AudioArtisans

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Connecting to an Id from a MAC
« on: January 10, 2018, 03:41:56 pm »

One of my clients got an Id, and we got it all set up, including an external hard-drive with all his existing media on it.  We have full control over the unit via Gizmo and JPlay, but in order to load additional music into the server we need to connect to it via another mac on the same LAN.  When I try to connect to it via a Windows machine, using the ID# of the the Id as the user name and the connection code (That connects the Gizmo app to the unit) is the password and it works, no problem. 

On the Mac, we can see the Id in the network shares, and even see the top layers as a "guest", but when I attempt to connect to it as a "Registered User" using the same credentials as I did in the Windows machine, it tells me the credentials are invalid and won't connect. 

is there something else that I need to enable for a MAC to connect to it?
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JimH

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Re: Connecting to an Id from a MAC
« Reply #1 on: January 10, 2018, 06:08:36 pm »

What do you want to do with the Mac and the Id?  Are you trying to use the Id as a file server for the Mac?  Or do you want to play to the Id from the Mac?
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AudioArtisans

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Re: Connecting to an Id from a MAC
« Reply #2 on: January 11, 2018, 11:05:23 am »

I want to be able to see the drive attached to the Id and load music onto it that way.
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JimH

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Re: Connecting to an Id from a MAC
« Reply #3 on: January 11, 2018, 12:58:01 pm »

If you have successfully mounted the drive on the Id, then the Id can serve the files to the Mac.  On the Mac, in the lower section of Playing Now, you should see something like

Id (Library Server)

Click on it and load the library.
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AudioArtisans

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Re: Connecting to an Id from a MAC
« Reply #4 on: January 12, 2018, 10:09:58 am »

I do understand that, and that is what I expect it to do.  My problem is that it won't let me do it via the Mac interface unless I attach to it as a "Registered User", and the UID & PWD for the ID don't seem to work for it. 
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AudioArtisans

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Re: Connecting to an Id from a MAC
« Reply #5 on: January 12, 2018, 10:14:40 am »

Also, maybe I wasn't clear what I wanted to do.  I don't want to play back on the mac from the Id, I want to open the Id in the network places so that when I rip a new disc on my mac, I have a way to easily transfer those new albums to the Id via the LAN.
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JimH

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Re: Connecting to an Id from a MAC
« Reply #6 on: January 12, 2018, 10:32:44 am »

I do understand that, and that is what I expect it to do.  My problem is that it won't let me do it via the Mac interface unless I attach to it as a "Registered User", and the UID & PWD for the ID don't seem to work for it. 
That may be a Mac message, not an Id message.
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JimH

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Re: Connecting to an Id from a MAC
« Reply #7 on: January 12, 2018, 10:38:51 am »

Are you trying to connect from within MC?  That won't work for saving files.  It's a DLNA connection.

The Id supports SAMBA, so you would connect via the Mac's network. 

Finder > Go to > Connect to Server
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AudioArtisans

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Re: Connecting to an Id from a MAC
« Reply #8 on: January 12, 2018, 11:08:39 am »

Maybe that's what I'm looking for.  I'll try that and report back.
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AudioArtisans

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Re: Connecting to an Id from a MAC
« Reply #9 on: January 12, 2018, 04:29:51 pm »

We got the same thing, where it needs a password and won't take the Id password.
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JimH

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Re: Connecting to an Id from a MAC
« Reply #10 on: January 12, 2018, 04:46:03 pm »

It may be a Mac admin password that is needed.
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AudioArtisans

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Re: Connecting to an Id from a MAC
« Reply #11 on: January 15, 2018, 10:15:31 am »

That was the first thing we tried, which didn't work.

What are the default User Name/PWD on the Id?
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JimH

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Re: Connecting to an Id from a MAC
« Reply #12 on: January 15, 2018, 03:42:10 pm »

Please search for "password" here:
https://wiki.jriver.com/index.php/Id_Install_Guide
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AudioArtisans

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Re: Connecting to an Id from a MAC
« Reply #13 on: January 16, 2018, 10:50:08 am »

That's what I'm using, and it just will not connect.  It's super frustrating.
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JimH

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Re: Connecting to an Id from a MAC
« Reply #14 on: January 16, 2018, 11:03:59 am »

On the Id, in MC, try turning on Authentication under Media Network.
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