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Author Topic: Trial Version Help>Buy>Mac Received Reg Code for Windows - Not Mac  (Read 1213 times)

terence_cooper

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Trial Version Help>Buy>Mac Received Reg Code for Windows - Not Mac
« on: January 28, 2018, 01:59:03 pm »
When I try to use this code, I get a message to the effect that the registration code is for another product.  Email received from buy-button@jriver all references the Windows version.  The trial has expired, and the reg code is no good -> no music!  Would really appreciate help resolving this quickly, I really don't want to have to stop payment etc.
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JimH

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Re: Trial Version Help>Buy>Mac Received Reg Code for Windows - Not Mac
« Reply #1 on: January 28, 2018, 02:42:23 pm »
You have mail.
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terence_cooper

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Re: Trial Version Help>Buy>Mac Received Reg Code for Windows - Not Mac
« Reply #2 on: January 29, 2018, 09:14:22 am »
Many thanks for rapid response.  Product is now active on Mac.  VAST improvement over iTunes!!
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