INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Trial Version Help>Buy>Mac Received Reg Code for Windows - Not Mac  (Read 1233 times)

terence_cooper

  • Member
  • *
  • Posts: 2
Trial Version Help>Buy>Mac Received Reg Code for Windows - Not Mac
« on: January 28, 2018, 01:59:03 pm »
When I try to use this code, I get a message to the effect that the registration code is for another product.  Email received from buy-button@jriver all references the Windows version.  The trial has expired, and the reg code is no good -> no music!  Would really appreciate help resolving this quickly, I really don't want to have to stop payment etc.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 73309
  • Where did I put my teeth?
Re: Trial Version Help>Buy>Mac Received Reg Code for Windows - Not Mac
« Reply #1 on: January 28, 2018, 02:42:23 pm »
You have mail.
Logged

terence_cooper

  • Member
  • *
  • Posts: 2
Re: Trial Version Help>Buy>Mac Received Reg Code for Windows - Not Mac
« Reply #2 on: January 29, 2018, 09:14:22 am »
Many thanks for rapid response.  Product is now active on Mac.  VAST improvement over iTunes!!
Logged
Pages: [1]   Go Up
« previous next »