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Author Topic: Issues restoring a license...  (Read 997 times)

dudley6675

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Issues restoring a license...
« on: March 16, 2018, 10:31:25 am »

Hello,

I had MC 23.0.102 installed and licensed on my home computer and installed and NOT licensed on my work computer (both Win 7 Pro machines). Before realizing that I could have a license installed on multiple computers, I uninstalled MC from my licensed home computer and tried to use that license key to activate my machine at work (multiple times). This was before realizing that the reason it was not activating was because I needed to be logged into my work machine as an administrator. Once I did that, I was able to successfully restore the license. However, I have ripped through a bunch of my restore "chances" (3 to be exact). How can I get back the restore chances? I just purchased MC 2 days ago.

Thank you,

Chris
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JimH

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Re: Issues restoring a license...
« Reply #1 on: March 16, 2018, 11:53:52 am »

Please let us know if you run out.  We can fix it then.

Please read about using the Install Key here: https://wiki.jriver.com/index.php/Restoring_a_License
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dudley6675

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Re: Issues restoring a license...
« Reply #2 on: March 16, 2018, 12:10:52 pm »

Thanks for the reply. Will do.
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