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Author Topic: [SOLVED]Server Crash when deleting multiple recorded shows via Client  (Read 1803 times)

tzr916

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Duplicated this three times. Got MC logs for two of them, just sent links to Yaobing via email.

1. Watching recorded show "abcd" on the Server.
2. Open Client in standard view on laptop and delete all 4 episodes of recorded show "efgh", delete all 3 episodes of recorded show "ijklm", delete 8 of 12 episodes of recorded show "nopqr".
3. Wait less than 30 seconds - the recorded show that I am watching on the Server begins to stutter, and then MC crashes on the Server.
4. After I restart MC on the Server and collect the logs - the shows I was deleting were actually deleted, but the show I was watching on the Server lost its bookmark (reset to beginning).

This is how I have always performed manual cleanup of recorded shows. Never been an issue. Please check the logs. I can reproduce again next week if you like.
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JRiverMC v32 •Windows 10 Pro 64bit •Defender Exclusions •ṈŘ 3rd party AV
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Yaobing

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Re: Server Crash when deleting multiple recorded shows via Client
« Reply #1 on: April 01, 2018, 09:33:26 pm »

I had read the log you provided on March 22.  The log today showed exactly the same crash.  Unfortunately I still don't have any clue.  Something just does not make sense.  The crash happens during TV recording database updating recording actions.  It may or may not relate to deleting files from a client.  The way it crashed was just too weird.
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Yaobing Deng, JRiver Media Center

tzr916

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Re: Server Crash when deleting multiple recorded shows via Client
« Reply #2 on: April 10, 2018, 11:09:37 pm »

Server crash seconds after deleting NHRA tv show via client. Was not modifying the TBR list at all. Server sitting idle, not playing Tv show. Link to log emailed.
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JRiverMC v32 •Windows 10 Pro 64bit •Defender Exclusions •ṈŘ 3rd party AV
•ASUS TUF gaming WiFi z590 •Thermaltake Toughpower GX2 600W
•i7-11700k @ 3.6GHz~5GHz •32GB PC4-25600 DDR4
•OS on Crucial P5 Plus M.2 PCIe Gen4 •Tv Recordings on SATA 6TB WD Red Pro
•4 OTA & 6 CableCard SiliconDust Tuners
•nVidia RTX2060 •XBR65Z9D •AVRX3700H •Fluance 7.2.2 [FH]
•SMP1000DSPѫRSS315HE-22■DIYSG Cube-12
•eD LT.500ѫeD 13ov.2■eD A3-300

Yaobing

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Re: Server Crash when deleting multiple recorded shows via Client
« Reply #3 on: April 11, 2018, 08:43:24 am »

Of all the crashes you had lately, was client deleting entries always involved?
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Yaobing Deng, JRiver Media Center

tzr916

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Re: Server Crash when deleting multiple recorded shows via Client
« Reply #4 on: April 11, 2018, 09:07:39 am »

Ya. Two from laptop (standard view), one from spare bedroom client (theater view), last night from different spare bedroom client (theater view). Do most of my deleting from theater view on the server - never crashes.
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JRiverMC v32 •Windows 10 Pro 64bit •Defender Exclusions •ṈŘ 3rd party AV
•ASUS TUF gaming WiFi z590 •Thermaltake Toughpower GX2 600W
•i7-11700k @ 3.6GHz~5GHz •32GB PC4-25600 DDR4
•OS on Crucial P5 Plus M.2 PCIe Gen4 •Tv Recordings on SATA 6TB WD Red Pro
•4 OTA & 6 CableCard SiliconDust Tuners
•nVidia RTX2060 •XBR65Z9D •AVRX3700H •Fluance 7.2.2 [FH]
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JimH

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Re: Server Crash when deleting multiple recorded shows via Client
« Reply #5 on: April 11, 2018, 09:15:18 am »

Are the deletions that cause the problem related to something that is still playing or paused?
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tzr916

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Re: Server Crash when deleting multiple recorded shows via Client
« Reply #6 on: April 11, 2018, 09:32:15 am »

No.
When done via laptop Client - standard view, selecting 3-8 episodes of a series, right click, delete, confirm.
When done via Clients - theater view, watch a show, press stop, choose delete.

Sometimes the server might be playing a tv show, but not ever the one that is being deleted. Last night the Server was idle.
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JRiverMC v32 •Windows 10 Pro 64bit •Defender Exclusions •ṈŘ 3rd party AV
•ASUS TUF gaming WiFi z590 •Thermaltake Toughpower GX2 600W
•i7-11700k @ 3.6GHz~5GHz •32GB PC4-25600 DDR4
•OS on Crucial P5 Plus M.2 PCIe Gen4 •Tv Recordings on SATA 6TB WD Red Pro
•4 OTA & 6 CableCard SiliconDust Tuners
•nVidia RTX2060 •XBR65Z9D •AVRX3700H •Fluance 7.2.2 [FH]
•SMP1000DSPѫRSS315HE-22■DIYSG Cube-12
•eD LT.500ѫeD 13ov.2■eD A3-300

tzr916

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Re: Server Crash when deleting multiple recorded shows via Client
« Reply #7 on: April 19, 2018, 08:22:41 pm »

Crash still occurs in MC24 when deleting multiple episodes at a time via client. Logs sent via email. Watching a show on the Server, deleted 4 episodes of a series via laptop client, video on Server begins to stutter, then Server crashes.
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JRiverMC v32 •Windows 10 Pro 64bit •Defender Exclusions •ṈŘ 3rd party AV
•ASUS TUF gaming WiFi z590 •Thermaltake Toughpower GX2 600W
•i7-11700k @ 3.6GHz~5GHz •32GB PC4-25600 DDR4
•OS on Crucial P5 Plus M.2 PCIe Gen4 •Tv Recordings on SATA 6TB WD Red Pro
•4 OTA & 6 CableCard SiliconDust Tuners
•nVidia RTX2060 •XBR65Z9D •AVRX3700H •Fluance 7.2.2 [FH]
•SMP1000DSPѫRSS315HE-22■DIYSG Cube-12
•eD LT.500ѫeD 13ov.2■eD A3-300

Yaobing

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Re: Server Crash when deleting multiple recorded shows via Client
« Reply #8 on: April 19, 2018, 09:55:03 pm »

Hopefully this has been fixed in build 16.  Please test when build 16 or higher is released.
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Yaobing Deng, JRiver Media Center

tzr916

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Re: Server Crash when deleting multiple recorded shows via Client
« Reply #9 on: May 06, 2018, 09:08:08 am »

Hopefully this has been fixed in build 16.  Please test when build 16 or higher is released.

Don't know what you did, but I have no more crashes.
Performed several successful "cleanup sessions" via client - doing recording scheduling changes and deleting multiple episodes of a series.

Thanks.

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JRiverMC v32 •Windows 10 Pro 64bit •Defender Exclusions •ṈŘ 3rd party AV
•ASUS TUF gaming WiFi z590 •Thermaltake Toughpower GX2 600W
•i7-11700k @ 3.6GHz~5GHz •32GB PC4-25600 DDR4
•OS on Crucial P5 Plus M.2 PCIe Gen4 •Tv Recordings on SATA 6TB WD Red Pro
•4 OTA & 6 CableCard SiliconDust Tuners
•nVidia RTX2060 •XBR65Z9D •AVRX3700H •Fluance 7.2.2 [FH]
•SMP1000DSPѫRSS315HE-22■DIYSG Cube-12
•eD LT.500ѫeD 13ov.2■eD A3-300

Yaobing

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Great!  Thanks for reporting back.
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Yaobing Deng, JRiver Media Center
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