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Author Topic: JRemote access with Authentication broken?  (Read 857 times)

jctcom

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JRemote access with Authentication broken?
« on: May 22, 2018, 06:43:56 pm »
For some reason when I am outside of my local network I can no longer access MC (V. 24.0.27 (64-Bit)) if Authentication is enabled.

I can still access it if I turn off Authentication.

Carl
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jctcom

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Re: JRemote access with Authentication broken?
« Reply #1 on: May 24, 2018, 02:55:34 pm »
Bump  :-X
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jctcom

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Re: JRemote access with Authentication broken?
« Reply #2 on: May 25, 2018, 01:18:13 pm »
So am I posting this in the wrong place?  Do I need to open an actual support ticket?

Carl
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JimH

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Re: JRemote access with Authentication broken?
« Reply #3 on: May 25, 2018, 02:28:08 pm »
When nobody answers, it often means that nobody knows.  I don't.

Maybe something is preventing pop-ups.

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jctcom

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Re: JRemote access with Authentication broken?
« Reply #4 on: May 25, 2018, 03:42:41 pm »
Quote from: JimH on May 25, 2018, 02:28:08 pm
When nobody answers, it often means that nobody knows.  I don't.

Maybe something is preventing pop-ups.

Why would there be a popup for authentication being turned on?

This has happened in the past before and it took a MC update to fix it.  I am thinking something got messed up when they added the new separate read only access accounts or something?

In any case I need it to be fixed.  So do I contact support if no one in the forum knows the answer?

Carl
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JimH

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Re: JRemote access with Authentication broken?
« Reply #5 on: May 25, 2018, 03:45:35 pm »
login and password
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jctcom

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Re: JRemote access with Authentication broken?
« Reply #6 on: May 25, 2018, 03:48:09 pm »
Quote from: JimH on May 25, 2018, 03:45:35 pm
login and password

There is no "Login / Password" popup on the iphone in JRemote when Authentication is enabled.  you enter it into the initial server settings.

Carl.
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