INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: MC21 access key not recognized during upgrade to MC24  (Read 433 times)

ytezel

  • Member
  • *
  • Posts: 3
MC21 access key not recognized during upgrade to MC24
« on: July 11, 2018, 07:52:20 am »
I have license for MC 21. Today I tried to upgrade to MC 24. I wrote my access key correctly. It was not recognized. Is there a live chat help facility in of JRiver?
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72446
  • Where did I put my teeth?
Re: MC21 access key not recognized during upgrade to MC24
« Reply #1 on: July 11, 2018, 08:06:43 am »
No. This is the right place.
Probably a typo. Letters O and l look like numbers 0 and 1.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72446
  • Where did I put my teeth?
Re: MC21 access key not recognized during upgrade to MC24
« Reply #2 on: July 11, 2018, 08:07:13 am »
Copy and paste works best.
Logged
Pages: [1]   Go Up
« previous next »