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Author Topic: Media Center 24 keeps crashing when I try to import my private media library  (Read 6329 times)

wellywu

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I own a mid-2016 Acer Predator 17X (GX-791) gaming notebook PC and I installed Linux Mint 19.0 64 bit "Tara" on it. I added the Linux Mint stable software repository and I installed and activated my software product. I also tried it again by removing the stable software repository and adding the latest software repository to reinstall a newer version. Each time I try to import my private media library, Media Center 24 keeps crashing and it does not import anything. Please help me to fix this software bug.
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JimH

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wellywu

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I already followed the instructions on that page to install Media Center and to license it. My problem is that when I go to import, it keeps crashing. So, the thread priorities looks interesting, but my media library is empty.
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Awesome Donkey

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Bad files, perhaps?
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

wellywu

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This is the output from the terminal

wellywu@GX-791:~$ mediacenter24
/usr/lib/x86_64-linux-gnu/gio/modules/libgiognutls.so: symbol gnutls_pkcs11_privkey_init version GNUTLS_3_4 not defined in file libgnutls.so.30 with link time reference
Failed to load module: /usr/lib/x86_64-linux-gnu/gio/modules/libgiognutls.so
Segmentation fault (core dumped)
wellywu@GX-791:~$ sudo apt install gnutls
[sudo] password for wellywu:
Reading package lists... Done
Building dependency tree       
Reading state information... Done
E: Unable to locate package gnutls
wellywu@GX-791:~$ sudo apt install glib-networking
Reading package lists... Done
Building dependency tree       
Reading state information... Done
glib-networking is already the newest version (2.56.0-1).
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
wellywu@GX-791:~$ sudo apt install gnutls-3.6.x
Reading package lists... Done
Building dependency tree       
Reading state information... Done
E: Unable to locate package gnutls-3.6.x
E: Couldn't find any package by glob 'gnutls-3.6.x'
E: Couldn't find any package by regex 'gnutls-3.6.x'
wellywu@GX-791:~$
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wellywu

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I just used Clementine, Shotwell, XNViewMP, and VLC to import and play several of my titles in my private media library just fine.
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wellywu

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Now, I get this new error at the bottom of the terminal output when I try to import my private media library:

Code: [Select]
wellywu@GX-791:~$ mediacenter24
/usr/lib/x86_64-linux-gnu/gio/modules/libgiognutls.so: symbol gnutls_pkcs11_privkey_init version GNUTLS_3_4 not defined in file libgnutls.so.30 with link time reference
Failed to load module: /usr/lib/x86_64-linux-gnu/gio/modules/libgiognutls.so

(mediacenter24:7707): Gtk-WARNING **: 13:33:42.457: Attempting to read the recently used resources file at `/home/wellywu/.local/share/recently-used.xbel', but the parser failed: Failed to open file “/home/wellywu/.local/share/recently-used.xbel”: Permission denied.
Segmentation fault (core dumped)
wellywu@GX-791:~$
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wellywu

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I'm using Media Center 24.0.19 64 bit.
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Awesome Donkey

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Try 24.0.42 beta and see if it still happens.
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Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

wellywu

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Code: [Select]
wellywu@GX-791:~$ sudo apt remove --purge mediacenter24
[sudo] password for wellywu:
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following packages will be REMOVED:
  mediacenter24*
0 upgraded, 0 newly installed, 1 to remove and 0 not upgraded.
After this operation, 176 MB disk space will be freed.
Do you want to continue? [Y/n] y
(Reading database ... 256394 files and directories currently installed.)
Removing mediacenter24 (24.0.19) ...
Processing triggers for mime-support (3.60ubuntu1) ...
Processing triggers for desktop-file-utils (0.23+linuxmint3) ...
Processing triggers for shared-mime-info (1.9-2) ...
Processing triggers for gnome-menus (3.13.3-11ubuntu1) ...
wellywu@GX-791:~$ sudo wget http://dist.jriver.com/beta/mediacenter/mediacenter24.list -O /etc/apt/sources.list.d/mediacenter24beta.list
--2018-07-14 15:33:47--  http://dist.jriver.com/beta/mediacenter/mediacenter24.list
Resolving dist.jriver.com (dist.jriver.com)... 216.14.187.181
Connecting to dist.jriver.com (dist.jriver.com)|216.14.187.181|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 159
Saving to: ‘/etc/apt/sources.list.d/mediacenter24beta.list’

/etc/apt/sources.li 100%[===================>]     159  --.-KB/s    in 0s     

2018-07-14 15:33:52 (10.5 MB/s) - ‘/etc/apt/sources.list.d/mediacenter24beta.list’ saved [159/159]

wellywu@GX-791:~$ sudo apt update
Hit:1 http://archive.canonical.com/ubuntu bionic InRelease                     
Ign:2 http://mirror.unlockforus.com/linuxmint/packages tara InRelease         
Get:3 http://security.ubuntu.com/ubuntu bionic-security InRelease [83.2 kB]   
Hit:4 http://mirror.unlockforus.com/linuxmint/packages tara Release           
Hit:5 http://linux-packages.resilio.com/resilio-sync/deb resilio-sync InRelease
Hit:6 http://mirrors.advancedhosters.com/ubuntu bionic InRelease               
Hit:7 http://mirrors.advancedhosters.com/ubuntu bionic-updates InRelease       
Get:8 http://dist.jriver.com/beta/mediacenter jessie InRelease [2,875 B]       
Hit:9 http://mirrors.advancedhosters.com/ubuntu bionic-backports InRelease     
Hit:10 http://ppa.launchpad.net/gerardpuig/ppa/ubuntu bionic InRelease         
Hit:12 http://linux.teamviewer.com/deb stable InRelease                       
Hit:13 http://linux.teamviewer.com/deb preview InRelease                       
Hit:14 http://repository.spotify.com stable InRelease                         
Hit:15 http://ppa.launchpad.net/graphics-drivers/ppa/ubuntu bionic InRelease   
Hit:16 https://deb.opera.com/opera-stable stable InRelease                     
Get:17 http://security.ubuntu.com/ubuntu bionic-security/main amd64 DEP-11 Metadata [204 B]
Get:18 http://security.ubuntu.com/ubuntu bionic-security/universe amd64 DEP-11 Metadata [2,452 B]
Hit:19 http://ppa.launchpad.net/webupd8team/y-ppa-manager/ubuntu bionic InRelease
Get:20 http://dist.jriver.com/beta/mediacenter jessie/main amd64 Packages [910 B]
Get:21 http://dist.jriver.com/beta/mediacenter jessie/main i386 Packages [869 B]
Get:22 http://dist.jriver.com/beta/mediacenter jessie/main armhf Packages [910 B]
Fetched 91.5 kB in 11s (8,115 B/s)                   
Reading package lists... Done
Building dependency tree       
Reading state information... Done
All packages are up to date.
wellywu@GX-791:~$ sudo apt install mediacenter24
Reading package lists... Done
Building dependency tree       
Reading state information... Done
Recommended packages:
  vorbis-tools musepack-tools
The following NEW packages will be installed:
  mediacenter24
0 upgraded, 1 newly installed, 0 to remove and 0 not upgraded.
Need to get 38.1 MB of archives.
After this operation, 179 MB of additional disk space will be used.
Get:1 http://dist.jriver.com/beta/mediacenter jessie/main amd64 mediacenter24 amd64 24.0.42 [38.1 MB]
Fetched 38.1 MB in 37s (1,017 kB/s)                                           
Selecting previously unselected package mediacenter24.
(Reading database ... 253809 files and directories currently installed.)
Preparing to unpack .../mediacenter24_24.0.42_amd64.deb ...
Unpacking mediacenter24 (24.0.42) ...
Processing triggers for mime-support (3.60ubuntu1) ...
Processing triggers for desktop-file-utils (0.23+linuxmint3) ...
Setting up mediacenter24 (24.0.42) ...
Processing triggers for shared-mime-info (1.9-2) ...
Processing triggers for gnome-menus (3.13.3-11ubuntu1) ...
wellywu@GX-791:~$ mediacenter24
/usr/lib/x86_64-linux-gnu/gio/modules/libgiognutls.so: symbol gnutls_pkcs11_privkey_init version GNUTLS_3_4 not defined in file libgnutls.so.30 with link time reference
Failed to load module: /usr/lib/x86_64-linux-gnu/gio/modules/libgiognutls.so
/usr/lib/x86_64-linux-gnu/gio/modules/libgiognutls.so: symbol gnutls_pkcs11_privkey_init version GNUTLS_3_4 not defined in file libgnutls.so.30 with link time reference
Failed to load module: /usr/lib/x86_64-linux-gnu/gio/modules/libgiognutls.so
Gtk-Message: 15:36:21.674: GtkDialog mapped without a transient parent. This is discouraged.
Segmentation fault (core dumped)
wellywu@GX-791:~$ callback rpc not running?
^C
wellywu@GX-791:~$
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Hendrik

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If it crashes during import, its usually always a file it didn't like. Enable Logging, which should tell you which file it was last working on before it crashed.
https://wiki.jriver.com/index.php/Logging

Either move that file out of the way and see if its the only one, or if possible get a copy of it to us so we can fix the crash.
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wellywu

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Here's my log
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wellywu

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I am not sure how to read my log to figure out what is going wrong. So, someone please take a look and tell me what I need to fix.
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JimH

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Unzip and read the last lines of the previous log .
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wellywu

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I looked at the last lines of my previous and current logs and I don't see anything sensible. It looks like my log files aren't showing why Media Center 24 is crashing.
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Awesome Donkey

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I definitely don't get the gnutls message when running MC24 from the Terminal in Linux Mint 19. But then again, my Linux Mint 19 install was a clean install and not an upgrade from Linux Mint 18.
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

wellywu

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Mine is a clean installation too. What gives with that error message and how can I fix it?
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wellywu

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I created a thread on the Linux Mint forums about that error message. Hopefully, someone can help me.
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wellywu

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Code: [Select]
wellywu@GX-791:~/Downloads$ ls
 glib-networking_2.56.0-1_amd64.deb  'System Info.txt'
 Log.txt                             'Welly Wu COMODO Personal Certificate.pfx'
'Previous Log.txt'
wellywu@GX-791:~/Downloads$ sudo dpkg -i *.deb*
(Reading database ... 262932 files and directories currently installed.)
Preparing to unpack glib-networking_2.56.0-1_amd64.deb ...
Unpacking glib-networking:amd64 (2.56.0-1) over (2.56.0-1) ...
Setting up glib-networking:amd64 (2.56.0-1) ...
Processing triggers for libglib2.0-0:amd64 (2.56.1-2ubuntu1) ...
wellywu@GX-791:~/Downloads$ mediacenter24
Gtk-Message: 03:56:20.334: GtkDialog mapped without a transient parent. This is discouraged.
Segmentation fault (core dumped)
wellywu@GX-791:~/Downloads$ sudo apt remove --purge mediacenter24
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following packages will be REMOVED:
  mediacenter24*
0 upgraded, 0 newly installed, 1 to remove and 0 not upgraded.
After this operation, 176 MB disk space will be freed.
Do you want to continue? [Y/n] y
(Reading database ... 262931 files and directories currently installed.)
Removing mediacenter24 (24.0.28) ...
Processing triggers for mime-support (3.60ubuntu1) ...
Processing triggers for desktop-file-utils (0.23+linuxmint3) ...
Processing triggers for shared-mime-info (1.9-2) ...
Processing triggers for gnome-menus (3.13.3-11ubuntu1) ...
wellywu@GX-791:~/Downloads$ sudo apt install mediacenter24
Reading package lists... Done
Building dependency tree       
Reading state information... Done
Recommended packages:
  vorbis-tools musepack-tools
The following NEW packages will be installed:
  mediacenter24
0 upgraded, 1 newly installed, 0 to remove and 0 not upgraded.
Need to get 37.7 MB of archives.
After this operation, 176 MB of additional disk space will be used.
Get:1 http://dist.jriver.com/latest/mediacenter jessie/main amd64 mediacenter24 amd64 24.0.28 [37.7 MB]
Fetched 37.7 MB in 26s (1,456 kB/s)                                           
Selecting previously unselected package mediacenter24.
(Reading database ... 260346 files and directories currently installed.)
Preparing to unpack .../mediacenter24_24.0.28_amd64.deb ...
Unpacking mediacenter24 (24.0.28) ...
Processing triggers for mime-support (3.60ubuntu1) ...
Processing triggers for desktop-file-utils (0.23+linuxmint3) ...
Setting up mediacenter24 (24.0.28) ...
Processing triggers for shared-mime-info (1.9-2) ...
Processing triggers for gnome-menus (3.13.3-11ubuntu1) ...
wellywu@GX-791:~/Downloads$ sudo apt install --reinstall glib-networking
Reading package lists... Done
Building dependency tree       
Reading state information... Done
0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 0 not upgraded.
Need to get 56.7 kB of archives.
After this operation, 0 B of additional disk space will be used.
Get:1 http://mirrors.advancedhosters.com/ubuntu bionic/main amd64 glib-networking amd64 2.56.0-1 [56.7 kB]
Fetched 56.7 kB in 0s (240 kB/s)         
(Reading database ... 262932 files and directories currently installed.)
Preparing to unpack .../glib-networking_2.56.0-1_amd64.deb ...
Unpacking glib-networking:amd64 (2.56.0-1) over (2.56.0-1) ...
Setting up glib-networking:amd64 (2.56.0-1) ...
Processing triggers for libglib2.0-0:amd64 (2.56.1-2ubuntu1) ...
wellywu@GX-791:~/Downloads$ mediacenter24
Gtk-Message: 04:03:50.108: GtkDialog mapped without a transient parent. This is discouraged.
Segmentation fault (core dumped)
wellywu@GX-791:~/Downloads$

Now what gives?

I installed Linux Mint 19.0 64 bit "Tara" on my ASUS ROG STRIX GL702ZC and I installed JRiver Media Center 24.0.32 and it imported my private media library just fine.
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Hendrik

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The gnutls message is irrelevant and can be ignored.
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wellywu

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Here is my latest log file. I think that I installed Sophos anti-virus for GNU/Linux on my GX-791. Will double check to remove it and restart to try again.
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wellywu

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sophos anti-virus for GNU/Linux is not installed on both gaming notebook PCs and Linux Mint 19.0 64 bit "Tara."
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wellywu

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Just so that you know in case it matters, my ASUS ROG STRIX GL702ZC features an AMD Ryzen 7 1700, RX580 4GB GDDR5 GPU, 32GB of DDR4 2,400 MT/s SO-DIMM RAM, SanDisk M.2 SATA-III 6 GB/s 256.00GB SSD, and a Seagate FireCuda 2TB SSHD. I already performed disk checks on my drives and there are no errors. JRiver Media Center 24.0.28 64 bit imported my private media library just fine. My Acer Predator 17X (GX-791) features an Intel Core i7-6820HK, nVidia Geforce GTX 980 8GB GDDR5 GPU, 64GB DDR4 2,133 MHz SO-DIMM RAM, two Samsung M.2 SATA-III 6GB/s 256.00GB SSDs, and a Seagate FireCuda 2TB SSHD. The proprietary nVidia graphics driver is installed using the Ubuntu Graphics Driver PPA. JRiver Media Center 24.0.28 64 bit keeps crashing when trying to import from any disk drive including individual folders on any internal disk drive. It keeps crashing when trying to import on direct attached storage drives as well. Basically, it crashes when trying to import. I don't know why, but I fixed the glib-networking software package dependency and it had no effect. I removed and purged it a few times. I tried the stable, latest, and beta build versions separately. I cleaned out the installation folder and hidden folders relating to JRiver in my /opt and /home/wellywu folders each time before trying a different build version. Nada.

What is going on here? Do I need to reinstall Linux Mint 19.0 64 bit "Tara" on my GX-791 again? Could it have something to do with the proprietary nVidia graphics driver? Why is the terminal output so limited in terms of just showing a segmentation fault? Can someone read my JRiver Media Center 24.0.28 logs and tell me what is wrong when it tries to import? I don't know how to read it. I looked at the last lines of the two logs and I don't understand it.
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Awesome Donkey

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Maybe it's the Nvidia proprietary drivers causing it? One way to find out is to do another clean install and instead of adding the Nvidia drivers, try using Mesa/Nouveau instead? Nonetheless, segfaults in the Terminal don't give any specific information. You can however run MC in a debugger (e.g. GDB) and reproduce the crash there, and it *should* give more information.

But yeah, I definitely can't reproduce this issue - it works just fine.

To use GDB with Media Center, just do this in a Terminal;

Code: [Select]
gdb mediacenter24
And then once it says Reading symbols from mediacenter24...(no debugging symbols found)...done. just type;

Code: [Select]
run
And MC24 should start with GDB debugging it. Crash MC and post the output from the Terminal.
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

wellywu

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I removed and purged JRiver Media Center 24.0.28 64 bit and I removed the software repository for it too. I added the JRiver GPG key and I added the JRiver Media Center 23 software repository and I downloaded and installed it. It works just fine and I am importing my private media library on my GX-791 right now. It has not crashed yet due to importing my media. I guess there is something wrong with JRiver Media Center 24.0.28 64 bit at this time because the older version 23 is working for me now. I'll keep an eye on JRiver Media Center 24 in the future, but I have to wait until it matures a bit more. Please take a look at the source code and double check that the feature to import media is not buggy. Thanks.
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Awesome Donkey

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The problem is, I can't reproduce the issue and it's possible the devs can't either. If the devs can't reproduce the issue, they can't fix it.

That's why I mentioned running MC24 with GDB - it should give more information about the segfault, which *could* at least tell the devs where to look or what's causing it.
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

wellywu

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can you explain how to turn on GBD so I can get more information to JRiver about how to debug this?
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wellywu

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OK. I just woke up and I read your previous post. I'll do it soon.
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wellywu

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This is going to be a long post:
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wellywu

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Thanks for telling me about the gdb feature for terminal output. Hopefully, you guys can take a look at the terminal output and tell me what is going wrong here and fix it. I'd like to use the latest JRiver Media Center 24 version if possible and to import my private media library as normal.
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JimH

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wellywu,
We only officially support Debian.  Anything else may be more trouble to set up.  So please listen to advice you are given and try to solve your own problems.
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wellywu

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I am hoping Awesome Donkey can get back to me to let me know if the GDB terminal output is of any help.

I think that I am going to stop being a customer of your company next year and switch to another media center if that is the policy here.
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JimH

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I'm sorry you're not happy, but I don't think the problem you have now is with MC.

We can't support every flavor of Linux.  Users like Awesome Donkey and others have done a nice job of documenting how to use MC on some we don't support.
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wellywu

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Let me wait and see what Awesome Donkey and the beta MC team can figure out from the GDB terminal output before I decide what to do with this software product.

I already uninstalled the proprietary nVidia graphics driver and restarted my GX-791 and Media Center 24.0.28 won't import and it crashed again. Then, I reinstalled the proprietary nVidia graphics driver and restarted and Media Center 24.0.28 crashed upon import again. All of my other free and open source media software imported my library just fine. Foobar 2000, Kodi, Clementine, XNViewMP, Shotwell, VLC, etc. all either imported or played my media library without problems. Even JRiver Media Center 23.0.102 imported and played my media library just fine. It has something to do with Media Center 24.0.28 64 bit.
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wellywu

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AVA Direct gaming desktop PC. Microsoft Windows 10 Pro 64 bit build version 1803. JRiver Media Center 24.0.28 64 bit. Works just fine.

ASUS ROG STRIX GL702ZC gaming notebook PC. Linux Mint 19.0 64 bit "Tara" GNU/Linux. JRiver Media Center 24.0.28 64 bit. Works just fine.

Acer Predator 17X (GX-791) gaming notebook PC. Linux Mint 19.0 64 bit "Tara" GNU/Linux. JRiver Media Center 23.0.102 64 bit. Works just fine. JRiver Media Center 24.0.28 64 bit. Crashes upon import every time.

Do you see why I am a bit confused here and I am asking for help from Awesome Donkey to look at my GDB terminal output?
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wellywu

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I saw in the other thread about MC 24 and Linux Mint by member Scobie. He uses Linux and JRiver Media Center 24 and under certain conditions, the import causes MC to crash. So, it seems like I am not alone here. Something is up with MC 24.0.28 64 bit and the .42 Beta doesn't fix it yet either.
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Awesome Donkey

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The last part of the log is what's interesting;

Code: [Select]
Thread 1 "mediacenter24" received signal SIGSEGV, Segmentation fault.
0x00000000012427e8 in ?? ()

Sadly, I don't think it's going to be very helpful. I'm all out of ideas. :-\
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

wellywu

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Then, I have to use version 23 for now and I can only hope that a future build version of 24 is going to work to import my media library without crashing.
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wellywu

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Well, well, well.

I installed the Linux Mint 19.0 64 bit "Tara" and I just installed the full MATE desktop environment. JRiver Media Center 24.0.28 64 bit is importing my private media library right now without a single crash or segmentation fault. The problem is the Cinnamon desktop environment on my GX-791. Switching to the MATE desktop environment allows me to use both JRiver Media Center 23.0.102 and 24.0.28 64 bit to import my private media library and to play my content without crashes or segmentation faults or any technical issues.

Just wanted to point this out to fellow Linux Mint 19 Cinnamon end users if someone else finds this to be useful.
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wellywu

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Using MATE, Media Center 24.0.28 and 23.0.102 successfully imported my media library and I was able to make separate backups. I can play my content as well using both versions within MATE. I think that I am going to do research on how to install XFCE and test it again on both my GX-791 and GL702ZC PCs. This seems to be solved by switching to MATE or possibly XFCE on my GX-791.
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wellywu

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Scratch that. Cinnamon, MATE, and XFCE don't matter with 24.0.28; it keeps crashing when importing or playing any content. I have to wait for the latest version to continue to mature and stabilize before trying this again with a future build version. Fingers crossed on my GX-791.
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JimH

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Just for laughs, why don't you try Debian?
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wellywu

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No thank you!
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wellywu

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Tonight, I installed Linux Mint 19.0 64 bit "Tara" on my mid-2017 AVA Direct gaming desktop PC and JRiver Media Center 24.0.28 64 bit works flawlessly.
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JimH

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Ready to apologize now for all the times you made this kind of statement above?
I have to wait for the latest version to continue to mature and stabilize before trying this again with a future build version.
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wellywu

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You guys are merciless! :)

It works well enough on my Linux Mint 19 PCs. I can use the older version for my GX-791 which is fine. Let me see how version 24 continues to progress and I'll probably buy version 25 next year at a discounted price again. I have tried some competing media center programs, but this is the one that I like the best and it's the one I'm used to.
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Awesome Donkey

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Honestly the desktop environment shouldn't matter here.
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

wellywu

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You're right. At this point, let's all give this a rest for now and I'll come back to this thread if a future build version fixes itself magically. You guys got a customer for life with me.
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JimH

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Honestly the desktop environment shouldn't matter here.
But a video driver bug might.
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Awesome Donkey

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Yep, it could.
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones
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