Hi Jim
Thanks for answering on a Sunday! Very kind of you.
No, definitely not, Network is fine. DHCP is fine, as is DNS. Multiple devices on the network all DHCP all fine. The Wireless Network connection for the iD works (more or less see below), and that is per DHCP from the same router. Checked IP conflicts, none. Swapped cables, no change. Moved to a different switch, no difference, cabled directly to the router switch ports, no difference. All other devices on the network are working fine and booting fine. Onkyo Receiver, Mini Mac, Amazon Fire, IP Telephones, 3 windows computers and one mac, several cameras. Everything is working perfectly except the id. I checked the IP Adress range being out of addresses, more than a hundred still available in the DHCP range
Tried Static IP MAsk and Gateway and Static DNS in the settings page of the "wired", does not help.
The exact message when I ask Network Info is "error fetching interface information: Device not found"
That message tells me (I think) either that the driver has not been loaded, or that the NIC hardware is defective, or both.
In the boot log screen at system start I see various messages that rush by too fast to read, but towards the end of the boot process, the screen goes black for exactly 1 minute and then comes up in GUI Mode with WiFi. I guess the iD is setup to try wired for up to one minute before going to WiFi.
I tried the reset defaults, no change
I tried latest update (just in case) and although device is brand new, there was an update available which was successfully downloaded and installed. No change.
If I knew how to find logs on the iD I would check them, but I dont know how and I suspect my user account is not allowed to do that anyway.
If this was a windows box, I would be certain it is a hardware or driver error.
I dont know if this is relevant or not:
The ID is not publishingitself normaly on the network. I no longer see it as "ID-xxxxxxx" and cannot browse the media share. JRemote can get to it and remotely control what it is playing, but I cannot copy files to it, or browse the data.
Please advise/help if you can.
If I cannot get this to work I will have to see what my return options are. I had to wait over 2 weeks before it arrived here in Germanyafter shipping from US, I had to pay 100$ Customs on top of the purchase price... and then it does not work properly after a few days use. I am really, really disappointed.
Thanks in advance for any advice you may have.
Mike