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Author Topic: PC freezes when playing files in MC from QNAP NAS [Solved]  (Read 1506 times)

cyberkul

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PC freezes when playing files in MC from QNAP NAS [Solved]
« on: August 27, 2018, 02:00:17 am »

It`s the MC-24 64-bit demo version on Win7. Imported the about 40000 tracks from the QNAP NAS with auto import, took a while, but the tracks and artwork showed up in the library. When I selected a track for playback it says "File not found" on the status bar at the bottom of the JRiver-window. If I tried to play the track the PC froze, and had to be restarted with the power button. The same happened with all tracks that I tried. I play through a RME Multiface external audio interface. I`m using the JRiver WDM-driver, and the RME ASIO-driver.

Then I disabled the Trend anti virus, and now I was able to play the tracks, but the PC still froze after a while, usually within a minute or so.

I made a new library with tracks from a folder on the local PC. Everything seems to work as expected, no PC-freeze so far.

I have not been able to find anything specific on problems regarding JRiver and QNAP NAS?
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JimH

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Re: PC freezes when playing files in MC from QNAP NAS
« Reply #1 on: August 27, 2018, 02:13:18 am »

Then I disabled the Trend anti virus, and now I was able to play the tracks, but the PC still froze after a while, usually within a minute or so.
Your antivirus is causing the problem.  You can try to configure it correctly.
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cyberkul

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Re: PC freezes when playing files in MC from QNAP NAS
« Reply #2 on: August 27, 2018, 04:32:11 am »

Your antivirus is causing the problem.  You can try to configure it correctly.

But the PC froze, even if the anti virus was disabled?
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JimH

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Re: PC freezes when playing files in MC from QNAP NAS
« Reply #3 on: August 27, 2018, 04:50:25 am »

Disabling it may not be enough.  Uninstall to be certain.  Or fix it.
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cyberkul

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Re: PC freezes when playing files in MC from QNAP NAS
« Reply #4 on: August 27, 2018, 05:23:50 am »

Disabling it may not be enough.  Uninstall to be certain.  Or fix it.

Thanks! I`ll uninstall.
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cyberkul

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Re: PC freezes when playing files in MC from QNAP NAS
« Reply #5 on: August 28, 2018, 01:57:17 am »

Uninstalled Trend, and played a couple of tracks, skipped forward, backwards etc, and everything was fine. Then I double clicked on a track from a different album, and the PC froze again ? I didn`t have time to check if this was repeatable, will try later.
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JimH

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Re: PC freezes when playing files in MC from QNAP NAS
« Reply #6 on: August 28, 2018, 02:23:05 am »

You need to reboot after uninstalling.

You could also try re-installing MC.  No need to uninstall.

Are you playing from within MC?  Or using Explorer?
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cyberkul

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Re: PC freezes when playing files in MC from QNAP NAS
« Reply #7 on: August 28, 2018, 04:00:04 am »

You need to reboot after uninstalling.

You could also try re-installing MC.  No need to uninstall.

Are you playing from within MC?  Or using Explorer?
I did reboot.
Any point in installing the 32 bit version of MC instead?
Yes, I was playing from within MC.
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JimH

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Re: PC freezes when playing files in MC from QNAP NAS
« Reply #8 on: August 28, 2018, 04:10:33 am »

Probably not.  Did you re-install MC?

Do local files have the same problem?  If not, there may be a QNAP problem.
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cyberkul

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Re: PC freezes when playing files in MC from QNAP NAS
« Reply #9 on: August 28, 2018, 04:33:57 am »

Probably not.  Did you re-install MC?
No, not so far

Quote
Do local files have the same problem?  If not, there may be a QNAP problem.
Have not seen the freeze-problem with local files, but didn`t test for very long. Could try making a library from files on a Zyxel NAS that I have, to check if the QNAP is the problem.
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cyberkul

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Re: PC freezes when playing files in MC from QNAP NAS
« Reply #10 on: August 28, 2018, 04:19:44 pm »

No, not so far
Installed the 32-bit version, still freeze.

Quote
Have not seen the freeze-problem with local files, but didn`t test for very long. Could try making a library from files on a Zyxel NAS that I have, to check if the QNAP is the problem.
It freezes even with local files. Could it be driver related?
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cyberkul

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Re: PC freezes when playing files in MC from QNAP NAS
« Reply #11 on: August 29, 2018, 04:29:18 pm »

Seems that the PC doesn`t freeze when I select the RME Direct Sound  as the output device. Also
tried WASAPI and Kernel Streaming, but that didn`t help. Have now replaced the  RME Multiface with a RME Fireface 800 interface. The Fireface 800 use Firewire connection to the PC, while the Multiface used a special PCMCIA-card. Have now playd about 30 minutes with ASIO-driver without any trouble. I cross my fingers..
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cyberkul

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Re: PC freezes when playing files in MC from QNAP NAS
« Reply #12 on: August 30, 2018, 03:24:13 pm »

Doesn`t freeze with the Fireface 800 :) Time to do some eq and crossovers :)
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cyberkul

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Re: PC freezes when playing files in MC from QNAP NAS
« Reply #13 on: September 16, 2018, 02:53:17 pm »

Doesn`t freeze with the Fireface 800 :) Time to do some eq and crossovers :)
Also fine with the RME UFX. Tried the old RME Multiface again  today. This time playing music from Youtube. Playing through  JRiver WDM-driver as before. Played for hours, no freeze! Confirmed again that the PC freezees when playing files from within JRiver with this interface.
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