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Author Topic: Purchase Receipt  (Read 548 times)

gingellr

  • Junior Woodchuck
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  • Posts: 54
Purchase Receipt
« on: March 21, 2019, 07:22:42 am »
Hello,

Can you please email me a receipt for my recent purchase.

Thanks

Richard
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gingellr

  • Junior Woodchuck
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  • Posts: 54
Re: Purchase Receipt
« Reply #1 on: March 21, 2019, 09:49:14 am »
You can ignore this, i have found a copy.

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PerH

  • Member
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  • Posts: 1
Re: Purchase Receipt
« Reply #2 on: March 25, 2019, 12:31:29 pm »
I have not received my receipt after purchasing MC25 during the pre-order period. I paid with PayPal, got the receipt from PayPal but not from JRiver. When I try the "special" PayPal recover page, the transaction is not being recognized.
It also seems like my history with you (been a customer for several versions) has disappeared, I was not able to retrive password or license when I tried. I had to create a new account to enter this forum.
Please assist.
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JimH

  • Administrator
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  • Posts: 72438
  • Where did I put my teeth?
Re: Purchase Receipt
« Reply #3 on: March 25, 2019, 12:54:04 pm »
We'll send a receipt.

Your licenses are fine.  I just re-sent them by using option #2 on the Restore Page.

I can't explain the forum account problem.  Did you register for one?
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