INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Trouble acquiring license after Paypal transaction.  (Read 532 times)

Betelgeus

  • Recent member
  • *
  • Posts: 35
Trouble acquiring license after Paypal transaction.
« on: March 21, 2019, 09:17:24 pm »
Hello, as the 'subject' states. When I input the transaction ID I receive this-

"We could not authenticate your transaction.

Please try later at JRiver's PayPal support page. You will need your PayPal Transaction ID.

Please visit Interact for technical support."


Thanks for your time.

Danny
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72379
  • Where did I put my teeth?
Re: Trouble acquiring license after Paypal transaction.
« Reply #1 on: March 22, 2019, 07:14:12 am »
If you have already purchased, that Paypal page won't help.  Please read this:

https://wiki.jriver.com/index.php/Restoring_a_License
Logged

Betelgeus

  • Recent member
  • *
  • Posts: 35
Re: Trouble acquiring license after Paypal transaction.
« Reply #2 on: March 22, 2019, 12:31:43 pm »
Thank you!
Logged
Pages: [1]   Go Up
« previous next »