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Author Topic: Trouble acquiring license after Paypal transaction.  (Read 560 times)

Betelgeus

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Trouble acquiring license after Paypal transaction.
« on: March 21, 2019, 09:17:24 pm »
Hello, as the 'subject' states. When I input the transaction ID I receive this-

"We could not authenticate your transaction.

Please try later at JRiver's PayPal support page. You will need your PayPal Transaction ID.

Please visit Interact for technical support."


Thanks for your time.

Danny
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JimH

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Re: Trouble acquiring license after Paypal transaction.
« Reply #1 on: March 22, 2019, 07:14:12 am »
If you have already purchased, that Paypal page won't help.  Please read this:

https://wiki.jriver.com/index.php/Restoring_a_License
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Betelgeus

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Re: Trouble acquiring license after Paypal transaction.
« Reply #2 on: March 22, 2019, 12:31:43 pm »
Thank you!
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