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[heatvision]

Is there a list somewhere of filetypes which are supported right now, and which ones will be included in the future?

[JimH]

Is there a list somewhere of filetypes which are supported right now, and which ones will be included in the future?

Not yet.  Sorry.  I'll add something to the instructions but it will soon be out of date.

Assume for now that common lossless formats will work:

44.1/16 FLAC, APE, or ALAC.

Limited Hi-Res (above 44.1/16).

No WAV because of bandwidth considerations.

[JimH]

Cloudplay refuses my attempts to register.
I fill out my correct forum username, email and select a new 20 digit password and confirm it in the last field - on hitting enter it keeps blanking both password fields out leaving just the username, email fields intact.
I've tried shorter passwords, passwords with no hexadecimals or special characters, same result, just cannot register.
Thanx

I'm sorry for the problem.  We apparently broke it on Friday afternoon.  It will probably not be fixed until Monday.

Some new users have been successful, but they may have signed up earlier, and not uploaded any playlists.

[JimH]

If you're having trouble using Cloudplay, do you have a valid MC25 license installed?  It's possible that the Trial Period version won't work.  Just a guess.

[jesseinsf]

Is there a way to have Wav tracks converted before uploading automatically? I have allot of files in wav format and this can be cumbersome because I have all these files on a network drive. if not then can this be a consideration for future development?

[JimH]

Is there a way to have Wav tracks converted before uploading automatically? I have allot of files in wav format and this can be cumbersome because I have all these files on a network drive. if not then can this be a consideration for future development?

We hope to add this in the future.

[liquidsmoke]

Will cloudplay get added to JRemote?

[JimH]

Will cloudplay get added to JRemote?

We'll be integrating as much as is possible.

[JimH]

Just a reminder ... Radio JRiver and Cloudplay are Listener Supported.  Thanks for your consideration.

[JohnT]

Cloudplay refuses my attempts to register.
I fill out my correct forum username, email and select a new 20 digit password and confirm it in the last field - on hitting enter it keeps blanking both password fields out leaving just the username, email fields intact.
I've tried shorter passwords, passwords with no hexadecimals or special characters, same result, just cannot register.
Thanx

Sorry for the trouble.  I think you are in fact registered but there was an "invisible" message asking you to login.  It's been fixed now so it should be visible again.  Please try logging in now and let us know if it's still not working.  Thanks.

[Blooloo]

Sorry for the trouble.  I think you are in fact registered but there was an "invisible" message asking you to login.  It's been fixed now so it should be visible again.  Please try logging in now and let us know if it's still not working.  Thanks.

Great - it's all good now, thanks for looking into this John, I appreciate your work!

[Labeyrie]

Hi,
I am not able to sign in neither sign up. I don't remember to sign up but the answer is: "Email has already been taken...."
If I try "Forgot your password?" the answer is :"You will receive an Email". But I got any Email.
Thank you.

[JohnT]

Hi,
I am not able to sign in neither sign up. I don't remember to sign up but the answer is: "Email has already been taken...."
If I try "Forgot your password?" the answer is :"You will receive an Email". But I got any Email.
Thank you.

Please check your email, I sent you a message with a new temporary password that you can sign in with, then you can change your password using the account link at the top right of the Cloudplay page.  Please post here again if you have further problems.  Thanks.

[JohnT]

Great - it's all good now, thanks for looking into this John, I appreciate your work!

Thanks, glad it's working for you!

[Labeyrie]

Please check your email, I sent you a message with a new temporary password that you can sign in with, then you can change your password using the account link at the top right of the Cloudplay page.  Please post here again if you have further problems.  Thanks.

Thank you for your help, but I haven't got the temporary password. I got an Email from the INTERACT FORUM. "opic reply: CloudPlay Questions and Answers".

[JimH]

Did you check your SPAM folder?

[dstrenz]

Still no luck signing up here. After submitting the form, it just keeps  reappearing with blanked passwords. No error messages or confirmation mail.

[Labeyrie]

Did you check your SPAM folder?

Yes I did. And I received very well from: mediacenter at jriver

[JimH]

Still no luck signing up here. After submitting the form, it just keeps  reappearing with blanked passwords. No error messages or confirmation mail.

Are you using MC 25.0.40?

https://yabb.jriver.com/interact/index.php/topic,120733.0.html

[dstrenz]

Yes, I installed 25.0.40 yesterday after you posted the link. Are there any special password requirements?

BTW, in reply to another questions I bought MC last year and upgraded to 25 a few weeks ago. It's not a trial version.

But, it's the weekend so don't knock yourself out trying to solve this today. Tomorrow's another day.

[Labeyrie]

Did you check your SPAM folder?

Yes I did and no email with password. I apologise my English is not good.

[Bro]

Hi, just two short question:
1. how to edit Avatar? I see no option to do it...
2. how to add additional files to uploaded playlist?

[JimH]

Just add the files in your playlist and upload it again.  Only the new files will be uploaded.

[JohnT]

Yes I did and no email with password. I apologise my English is not good.

I sent you a PM on this forum with the information needed.  Please try it and let us know, thanks.

[JohnT]

Hi, just two short question:
1. how to edit Avatar? I see no option to do it...
2. how to add additional files to uploaded playlist?

A feature for question 1 is coming soon, we'll be making some additions to user profile options.  Follow Jim's advice for question 2.

[JohnT]

Yes, I installed 25.0.40 yesterday after you posted the link. Are there any special password requirements?

BTW, in reply to another questions I bought MC last year and upgraded to 25 a few weeks ago. It's not a trial version.

But, it's the weekend so don't knock yourself out trying to solve this today. Tomorrow's another day.

Sounds like you had the same issue as Labeyrie where the webpage was displaying a message but a bug caused it to be obscured so you couldn't see what it said.  Our database shows that you were actually signed in on Friday.  Please try Signing In (not signing up) with the original email and password you used the first time you tried signing up.  Then click the Cloudplay text in the upper left to refresh the browser and see if it works for you.   If not, let us know and I'll reset your password and send you an email.

[marko]

Will cloudplay get added to JRemote?

We'll be integrating as much as is possible.

This, along with Radio JRiver, in JRemote, is what I am hanging out for... Then music in the car will no longer be dependent upon the server running at home.

[Labeyrie]

I sent you a PM on this forum with the information needed.  Please try it and let us know, thanks.

Thank you now I can sign in.

[JimH]

I've been listening to some of the playlists and wrote about it here:
https://yabb.jriver.com/interact/index.php/topic,120774.msg834985.html#msg834985

[madbrain]

At this time, the limit is 2000 files.  This may change.

My husband has a 15,000 CD collection of Vietnamese music that I think is in dire need of digitization. I know he would want it in lossless format only. If there is ever a chance of uploading that many discs, I think I would contribute them.

I have about 1,000 classical CDs and SACD also.

2000 files is not so many.

[swiv3d]

Looking forward to hearing them 

[dstrenz]

Sounds like you had the same issue as Labeyrie where the webpage was displaying a message but a bug caused it to be obscured so you couldn't see what it said.  Our database shows that you were actually signed in on Friday.  Please try Signing In (not signing up) with the original email and password you used the first time you tried signing up.  Then click the Cloudplay text in the upper left to refresh the browser and see if it works for you.   If not, let us know and I'll reset your password and send you an email.

Signing in didn't work. It just shows the screen again with a blank password. Clicking the upper left [Cloudplay] link does the same except it also clears the email field.

[edit] So yes, please reset and email my password.

[Bro]

Just add the files in your playlist and upload it again.  Only the new files will be uploaded.

Tried but did not work.
I added missing files to the playlist, put them on top of the list and then tried to upload to cloud.
Program started trying uploading all files and for each song (new and existing) reported "failed". I will have to investigate it...

[stanzani]

'Cloudplay is now in the tree on the left, just below Audio, Video, and Images.'

but I cannot see the tree. Should I enable cloudplay in the Options somewhere??

[JimH]

Does this help?
https://wiki.jriver.com/index.php/Standard_View

[MGD_King]

Tried but did not work.
I added missing files to the playlist, put them on top of the list and then tried to upload to cloud.
Program started trying uploading all files and for each song (new and existing) reported "failed". I will have to investigate it...

I am seeing the same. I went as far as deleting my playlist in Cloudplay, but I can still play the playlist using the shortcut that was placed on my desktop as well as the link from the e-mail as if the tracks and playlist are still on the server but removed from the GUI.

[JimH]

We'll try to find the problem today.

[JohnT]

Signing in didn't work. It just shows the screen again with a blank password. Clicking the upper left [Cloudplay] link does the same except it also clears the email field.

[edit] So yes, please reset and email my password.

OK, I sent you a private message on this forum with the information to log in.

[JohnT]

Tried but did not work.
I added missing files to the playlist, put them on top of the list and then tried to upload to cloud.
Program started trying uploading all files and for each song (new and existing) reported "failed". I will have to investigate it...

I am seeing the same. I went as far as deleting my playlist in Cloudplay, but I can still play the playlist using the shortcut that was placed on my desktop as well as the link from the e-mail as if the tracks and playlist are still on the server but removed from the GUI.

Please try it again, it should be fixed now :-P

[Bro]

Please try it again, it should be fixed now :-P

Now it says "already exists" (or something like that) for the missing songs and still did not uploaded them.

[dstrenz]

OK, I sent you a private message on this forum with the information to log in.

That did it! I'm in. Thanks!

[MGD_King]

Now it says "already exists" (or something like that) for the missing songs and still did not uploaded them.

I'm seeing the same thing. Tracks already exist, but I deleted the playlist 2 days ago.

[JohnT]

Now it says "already exists" (or something like that) for the missing songs and still did not uploaded them.

Is your playlist called 'Test Audiophile hifi demonstration' ?  That looks good and is available under user 'Planktoni'.  There was a problem with your account which may have caused some confusion but that has been fixed so it should be smoother going forward.  The 'already exists' message is normal and not an error.  It just means that the playlist you are uploading will use an identical song track that already exists on the server rather than re-uploading it.

I'm seeing the same thing. Tracks already exist, but I deleted the playlist 2 days ago.

The tracks aren't removed unless you delete your account, and even then, the playlists may continue working if another user has uploaded the same songs.  Have your playlist updates worked ok since the fix last night?

[MGD_King]

The tracks aren't removed unless you delete your account, and even then, the playlists may continue working if another user has uploaded the same songs.  Have your playlist updates worked ok since the fix last night?

No, the playlist is missing in Cloudplay because I deleted it (Southern Living), but when I try to upload it again after adding more tracks to the playlist, even changing the name of the playlist, all files say "Existing" and only new files attempt to upload.

[JimH]

If the tracks already exist on our server, then your uploaded playlist should be able to use them.

[JohnT]

... all files say "Existing" and only new files attempt to upload.

That's the way it's designed to work.  A checksum of the file contents is stored in a database and if you upload the same song again the server will say that there's no need to re-upload it and move on to the next track.  You never need to delete a playlist if you just want to change it's content - just upload the newly modified playlist from Media Center and the one in Cloudplay will reflect the changes.  I see your "Southern Living" playlist with 65 tracks and it's working fine for me.  Gotta love that southern bluesy rock!

Edit: I just noticed you said you renamed the playlist.  What's the new name?

[MGD_King]

That's the way it's designed to work.  A checksum of the file contents is stored in a database and if you upload the same song again the server will say that there's no need to re-upload it and move on to the next track.  You never need to delete a playlist if you just want to change it's content - just upload the newly modified playlist from Media Center and the one in Cloudplay will reflect the changes.  I see your "Southern Living" playlist with 65 tracks and it's working fine for me.  Gotta love that southern bluesy rock!

Edit: I just noticed you said you renamed the playlist.  What's the new name?

JohnT, I tried renaming it yesterday and it errored. Now, after uploading the playlist again, all 65 files are showing. I'm going to assume this is fixed from what you did last night and from me actually uploading the playlist again. Sorry for all the confusion. Thanks for the help on this!

[JohnT]

No problem, thanks for uploading all the great tracks!

[MGD_King]

No problem, thanks for uploading all the great tracks!

Glad you like it! 

[shortie]

Not sure this is the right place to post since it concerns the Linux version version interfacing with Cloudplay. Apologies if I'm in the wrong forum

I'm running 25.0.41 in an Ubuntu docker container based on https://github.com/cassfras21/docker-jrivermc. Everything seems to work so far except uploading playlists to Cloudplay - when I try to upload a playlist it says that I must be signed in but the page shows that I am, in fact, signed in -- it shows my username and I can go to my profile all within the media center application. I've signed out and back in within the media center application and get the same results. I've done some searching but haven't found anything that seems useful. I'm wondering if I need to pass more ports thru to the container. JRemote seems to be able to work with the media server so I know at least some of the ports are passed thru OK.

Any suggestions are welcome.

You might ask why am I running it in a container? Well, aside from the fact that I prefer the independence that containers give me (e.g. I don't have to worry about upgrading incompatible libraries and such), I'm currently on a VERY downlevel Ubuntu and haven't had the time to upgrade my distro.