I installed Ubuntu 18.04.2 64 bit LTS GNU/Linux and Private Internet Access VPN version 1.1.1 64 bit. I have JRiver Media Center 24.0.78 64 bit installed. Every time I play a video while connected to my VPN, it keeps crashing. How do I get technical information to you guys to troubleshoot this issue? I need to find a solution so it just works again. Thanks.