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[stanzani]

I noticed that a folder in my movie database is not imported, i.e. the movie is not listed in JRiver movie list

https://www.dropbox.com/s/07qy5z2j1kq1n20/Capture.PNG?dl=0

Everything looks ok and I cannot play the movie file by VLC or other player

I tried to force manual import but no joy (no files added)

please help

thanks

[ZenOli]

Hi,

In your image, we can see a sidecar file which would suggest the file has been (or once was) imported in MC.

Last time I had this kind of issue, the file was actually imported, but just not tagged as I would expect and did not show up in any of my main views (it was filtered out based on views settings).
What you could try is adding a pane view that lets you sort by file location, but does not use any other filter to select file. Then you should be able to see whether there are actual files in MC from the incriminated folder and eventually correct the tags to have it show up in your other views.

Not sure this is the issue, but it might be worth giving it a try.

[tij]

also possible you removed this item (intentionally or by accident) before from your library

there is option in autoimport that set not to import previously removed items (enabled by default) ... try disablint that and scan again

[stanzani]

I removed the sidecar file, reimported (as single folder), still zero files imported

[blgentry]

Go look in your deleted items database:

https://yabb.jriver.com/interact/index.php/topic,68392.msg460477.html#msg460477

In your case, don't use "audio" for the media type.  Use Video, or use nothing at all.

Once you do this you will see the files that MC knows about that you removed previously.  It will not import these files again!  You can clear the removed items one by one or all at once.  This may or may not be the source of your issue.  After checking you will know if this is your issue or not.

Brian.

[stanzani]

thank you but still no success

[blgentry]

You should also make an "everything" view which shows all media types.  Then search for that file by name.  It's possible that this video file was imported as "data" instead of video.  I don't know why that happens, but it's happened to me several times.  If it is imported as Data, it will show up under the Data view in the left navigation area.  If you find it there, you can change it's media type to Video and then it will appear in your video views.

Good luck.

Brian.