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[wer]

Audio over HDMI makes so much sense, with the connection from PC > AVR > TV, but it just doesn't seem reliable with all hardware and driver configurations. Not just Intel iGPU based HDMI either.

HDMI is far from a perfect solution.  It came to us pre-crippled thanks to HDCP, and is plagued by handshaking issues from multiple vendors.  And of course the auto lip sync functionality has never worked.

But I think it is the least of a variety of evils.  Interfaces that are more capable, like MADI, are not widespread enough to be useful to regular consumers.  Reliable interfaces, like S/PDIF don't have the needed capabilities.  Best to just try and find a working HDMI implementation.

My experience exactly mirrors jmone's.  This is a very unusual situation, but one of Intel's making.

People should stick with the NUC7 if they want it to work, I guess...

[JimH]

Just received this reply from Intel:


As promised here are those resources for you and your team to utilize as an initial solution to troubleshoot the audio issues that were encountered. Should the issue persist, you can open a ticket with the Intel Support Team and if you provide me with the ticket number I can ensure you receive adequate support.

When you’re ready to roll out your next project endeavor please give me a call, I’d love to help.

In the meantime, please let me know if there is anything else I can do for you!

NUC driver downloads (HD Audio Driver and HD Graphics Driver are recommended): https://downloadcenter.intel.com/product/126147/Intel-NUC-Kit-NUC8i5BEK

Intel Support (open technical support ticket here): https://www.intel.com/content/www/us/en/my-intel/support-sign-in.html?redirect=https://sfederation.intel.com/federation/Init_Salesforce_ISVC.asp?RelayState=/supportrequest?lang=en-US%26productId=98414:9958

HDMI Audio Troubleshoot (addtl resource that may be helpful) - https://www.intel.com/content/www/us/en/support/articles/000006796.html?productId=129701&localeCode=us_en

[wer]

Nice resource, Jim.

Can you change the thread title to "NUC8 Audio & video problems" so people can find it?

[jmone]

Intel Support (open technical support ticket here): https://www.intel.com/content/www/us/en/my-intel/support-sign-in.html?redirect=https://sfederation.intel.com/federation/Init_Salesforce_ISVC.asp?RelayState=/supportrequest?lang=en-US%26productId=98414:9958

FYI - I still get the same issue tying to raise a ticked from this link as well

The requested URL was rejected. Please consult with your administrator.

Your support ID is: 5904129979193534176

I also retested (as there was a newer Realtek Driver).  No change.