Topic: UPGRADE: Prices and Help for MC26 (Read 68935 times)

erviv · « **Reply #50 on:** October 25, 2019, 06:54:19 am »

Quote from: Stormen on October 25, 2019, 05:46:12 am

Hi, I got 24.0.75-64 bit on windows just bought 26 but it says its "for a different product" when rying to upgrade.
How do i proceed?, step by step please.
Best Regards
/ Stormen

Either wait until MC26 is released or download the current version of MC25. Your windows MC26 license will work with the current release of MC25. (Not earlier releases or versions).

erviv · « **Reply #51 on:** October 25, 2019, 06:56:43 am »

Purchased my annual Master licence upgrade. No problems with it. I agree with previous posters in that I prefer having the option to buy the upgrade or stay and continue with a previous version.

JimH · « **Reply #52 on:** October 25, 2019, 08:39:19 am »

Download and install MC25.0.113 from the Download Page.

Stormen · « **Reply #53 on:** October 25, 2019, 03:11:28 pm »

@Erviv
Many thnx
I'll just sit still in the boat until 26 is released.
If its working - keep fingers away. :-)

ispec2 · « **Reply #54 on:** October 25, 2019, 05:28:33 pm »

I currently have MC21 and bought the MC26 License when I try to install I get the "Your license file is for a different product"
What do I have to do/

Thanks

mimizone · « **Reply #55 on:** October 25, 2019, 07:25:32 pm »

Quote from: Pogle on October 25, 2019, 05:44:25 am

Hi
Just a friendly suggestion: Long time satisfied user here of MediaCenter here, regularly receiving the upgrade emails which are full of offers and instructions but not much on "What's new". I searched the site for What's New and landed on a page that applies to v11.
There's a bit in the last email headed 'I'm Happy with My Old Version' which is fairly true for me. The link under "Here are all of the changes up through MC25" is a detailed release history of mostly fixes and changes. New items do exist here too but don't stand out and also give the impression that they were introduced *during* the release while features that were new *with* the release aren't shown at the beginning.
An easy to find summary of What's New for each major release might help shift some more copies.
All the best.

agreeing with @Pogle.
Asking people to prepay now for an upgrade without saying what it's for, seems weird. Would you expect that from larger corporations like Microsoft or Apple?
Maybe make your project management board or the change requests/tickets in your code versioning system public?
Or have one of your release/product lead developer aggregate the different posts in the forum in a single pinned post per release?
Looking forward to seeing what's new to consider upgrading or not.
MC25 serves me well every day for sure!

Stormen · « **Reply #56 on:** October 26, 2019, 04:26:31 am »

Quote

Asking people to prepay now for an upgrade without saying what it's for, seems weird.

Yes thats true, but the price is very good. So for me as a long time user I find it nice to upgrade once or every second year and can do so for a good price. The software runs stable and sound good as it is. So for me its more to get the major upgrades in facelifts and some new futures like the web interface etc. For me its a deal. But I agree that I only know that they always work on new feutures and bugfixes so I wanna support that work for a kinda small payment.

JimH · « **Reply #57 on:** October 26, 2019, 11:58:21 am »

Stormen,
Thank you!

petekowalsky · « **Reply #58 on:** October 29, 2019, 12:04:41 am »

Greetings JimH & the JRiver peeps!

Is there a page / list / post (whatever) that might list some of the upcoming features for MC26? I'm a Master License "subscriber", and love the program. Just wondering if y'all have a feature list of "What's New" posted yet. THANKS!

JimH · « **Reply #59 on:** October 29, 2019, 12:58:27 am »

Just the general direction in the posts on this board.

geogil · « **Reply #60 on:** October 29, 2019, 10:37:30 pm »

Hi,
Not sure if this is the correct place to this question.
I want to purchase a v 26 Master license upgrade, but am in Northern Calif. and had to evacuate my house because of the fires. I paid but cannot install new Registration code until I get back to my PC. Is this going to pose any problems?
Thanks.

JimH · « **Reply #61 on:** October 30, 2019, 01:13:48 am »

If you purchased MC26, the license will be available when you need it. Just use option #2 on our Restore Page to mail it to yourself.

Nikkel · « **Reply #62 on:** October 31, 2019, 12:22:41 pm »

Done! Licence registered on latest MC 25 version...now the wait

apturbo · « **Reply #63 on:** October 31, 2019, 03:32:40 pm »

I have purchased multiple versions before... latest paid version is 22. If i purchase 26 today my understanding is i will be able to use 25 as well. My question is will i also be able to use 24? It may sound like an odd question but due to multiple zones in my house i utilize different versions for each and presently need 3 different versions.

kensn · « **Reply #64 on:** October 31, 2019, 03:52:58 pm »

Really curious about your need for 3 different versions. Please start a new thread and explain your usage. It may be you don't need different versions.

Ken

JimH · « **Reply #65 on:** October 31, 2019, 04:26:25 pm »

No. The MC26 license only works with MC25.0.114 or above.

apturbo · « **Reply #66 on:** October 31, 2019, 05:11:47 pm »

Quote from: JimH on October 31, 2019, 04:26:25 pm

No. The MC26 license only works with MC25.0.114 or above.

If memory serves when i purchased 22 i got 21 as well... seem to recall the deal was you always could use one version prior to the one purchased. Is this still the case? Can i purchase 25 and then be able to use 24 as well as get 26 when it comes out? I'm motivated to upgrade now that bluray menus are working since 24.

apturbo · « **Reply #67 on:** October 31, 2019, 05:17:28 pm »

Quote from: kensn on October 31, 2019, 03:52:58 pm

Really curious about your need for 3 different versions. Please start a new thread and explain your usage. It may be you don't need different versions.

Ken

I've been a long time user and am aware of multi zone capabilities but I've got a very large server-side application used to automate and control via IOS devices which utilizes the command line method. It's much easier to do all the things i'm doing using independent process for each zone aka mc%version%.exe /mcc #####,## as an example.

apturbo · « **Reply #68 on:** October 31, 2019, 07:53:59 pm »

Quote from: apturbo on October 31, 2019, 05:11:47 pm

If memory serves when i purchased 22 i got 21 as well... seem to recall the deal was you always could use one version prior to the one purchased. Is this still the case? Can i purchase 25 and then be able to use 24 as well as get 26 when it comes out? I'm motivated to upgrade now that bluray menus are working since 24.

bump

~OHM~ · « **Reply #69 on:** October 31, 2019, 10:53:00 pm »

Quote from: apturbo on October 31, 2019, 07:53:59 pm

bump

If memory serves when i purchased 22 i got 21 as well... seem to recall the deal was you always could use one version prior to the one purchased. Is this still the case? Can i purchase 25 and then be able to use 24 as well as get 26 when it comes out? I'm motivated to upgrade now that bluray menus are working since 24

pretty sure that only applies to sales when a new version is being developed, not the entire duration of that version

JimH · « **Reply #70 on:** November 01, 2019, 02:13:42 am »

A license for any recent version will always work with the previous version _if_ you install the latest build of it.

Old Versions are listed on our wiki.

dcbw · « **Reply #71 on:** November 01, 2019, 12:04:36 pm »

I recently purchased a MC26 licence and updated from MC23 to MC25 (Windows version, 64-bit on Windows 10). Now every time I reboot my computer I get a permissions alert about JRiver wanting to make changes to my computer (which I allow) - even though it is apparently already running the latest (stable) version of MC25. This has occurred multiple times. Is it a known glitch? How to fix?
Thanks

apturbo · « **Reply #72 on:** November 01, 2019, 12:25:46 pm »

Quote from: JimH on November 01, 2019, 02:13:42 am

A license for any recent version will always work with the previous version _if_ you install the latest build of it.

Old Versions are listed on our wiki.

Just to clarify, in my case if i want 3 versions that have blu-ray menu functionality, there is no way for me to do this since you won't create a new key for a version (in this case 24) that's no longer being sold. I would need to purchase 26 which would also give me the ability to use 25, then wait for 27 to come out and buy it too. All this keeping in mind i own several other older versions so technically would be "upgrade" purchases.

Is this all correct?

apturbo · « **Reply #73 on:** November 01, 2019, 11:52:00 pm »

Quote from: apturbo on November 01, 2019, 12:25:46 pm

Just to clarify, in my case if i want 3 versions that have blu-ray menu functionality, there is no way for me to do this since you won't create a new key for a version (in this case 24) that's no longer being sold. I would need to purchase 26 which would also give me the ability to use 25, then wait for 27 to come out and buy it too. All this keeping in mind i own several other older versions so technically would be "upgrade" purchases.

Is this all correct?

hello? I'm not trying to be difficult.... this is a serious question.

Hendrik · « **Reply #74 on:** November 02, 2019, 01:14:37 am »

A license is valid only for the version it is for, eg. right now all licenses we sell are MC26 license, plus the newest version of the previous MC release, which means you can use it in MC25 build 114, and in the future in MC26, but not in MC27 or in MC24.
And no, we do not sell older licenses.

For the record, wanting to run 3 versions sounds bizarre. Even if they "all have Blu-ray Menu support", the support won't be the same, as it further improves over time.

Grayson · « **Reply #75 on:** November 03, 2019, 06:17:52 pm »

Is the upgrade pricing still available as of November 3, 2019?

Hendrik · « **Reply #76 on:** November 04, 2019, 01:25:02 am »

Quote from: Grayson on November 03, 2019, 06:17:52 pm

Is the upgrade pricing still available as of November 3, 2019?

Yes, its still there!

TrevorW · « **Reply #77 on:** November 04, 2019, 04:09:52 pm »

Hi Guys,
I never hear about Id users in these general conversations.
I have an Id and I understand that MC is never made available to it until stable (not sure if that is stable on main platforms or on the Id, if the latter then who is doing the testing when its not available for Id before going to Stable!!!)

So my question here is, can I get 'early adopters' benefits IE 30% off while using my Id ? I'm still smarting that I have to wait for the most up to date MC version because I use the Id.

I know I'm not popular bringing this up again but I do feel secondary and 'down the line' from what I can only term the primary mainstream platforms.

MC is a great product but I'm really wondering if I should revert to a generic OS platform rather than the bespoke ID.

Regards

Hendrik · « **Reply #78 on:** November 04, 2019, 04:10:58 pm »

The Id gets all MC updates included automatically, you don't need to buy an upgrade at all.
The Id is also currently running MC 25.0.113, the same as the mainline Linux version available. So its not actually behind at all.

TrevorW · « **Reply #79 on:** November 04, 2019, 04:17:07 pm »

Hi Hendrik,
that is very good news. So if I'm running MC25 now and I pay no further fees I'll automatically get updated to MC26, 27, etc as they become available ? Thats a good deal but I'm surprised that ID users aren't expected to contribute to developement too. My point in the email was the ID didn't get the most uptodate MC version until many months after initial release.

Is this really the case (Id users don't pay???)

Regards

JimH · « **Reply #80 on:** November 04, 2019, 04:27:57 pm »

So far, the Id updates are all free.

TrevorW · « **Reply #81 on:** November 04, 2019, 04:41:26 pm »

Jim, thanks for the clarity - that is a good deal - though does seam unfair when others are contributing. I'm not after a free ride I just want the uptodate version when main stream platforms get it

Yes the ID is now running the same as the main line Linux version but there was a long lag in between - I know the reasoning, but none the less there is still a lag.

The position is somewhat offset by ALL updates being provided at no fee. I would happily pay my way for uptodate versions being available for the ID at the same time as mainstream versions. Is the reason that we don't have sufficient early adopters, Beta, etc ?

Regards

TMY168 · « **Reply #82 on:** November 04, 2019, 06:34:50 pm »

Greeting!

I have a Master License for JRMC25. Is there a link I can just buy the upgrade for the Windows only? I have the Master License for many years, probably from since the first time you offered it. I use MC only on my work PC. But on my Mac, I use other programs the has Tidal/Qobuz integration. I normally use a music server to play music in my main system.

Thanks in advance.

Best regards,
ToMmY

Captor · « **Reply #83 on:** November 05, 2019, 07:22:30 am »

Hi,
will this version MC26 work with the Black and Blue skin? I like that very much and don´t want to change to another.

TrevorW · « **Reply #84 on:** November 05, 2019, 09:12:45 am »

Hi Guys,
Just an idle enquiry . . . does MC26 offer Tidal streaming support, not necessarily MPQ. I have a separate streamer for Tidal (BluOS) would be good to be able to have this through MC.

Regards

Awesome Donkey · « **Reply #85 on:** November 05, 2019, 09:15:21 am »

Quote from: TrevorW on November 05, 2019, 09:12:45 am

Hi Guys,
Just an idle enquiry . . . does MC26 offer Tidal streaming support, not necessarily MPQ. I have a separate streamer for Tidal (BluOS) would be good to be able to have this through MC.

Nope. Tidal integration in MC is very unlikely (try doing a search of the forums to find out why).

senioradvisor5 · « **Reply #86 on:** November 05, 2019, 10:55:18 am »

Look I have MC25 just give me the link i need to purchase the upgrade, simple right???

maky100 · « **Reply #87 on:** November 07, 2019, 04:21:47 pm »

Hi,
I bought a Windows 10 upgrade a few days ago. Is it stil possible to change to a master licence instead Windows only and pay the price disparity?

br
Manfred

Edit: Thanks for your Email!

garyfinkenbiner · « **Reply #88 on:** November 08, 2019, 09:55:34 am »

I just purchased the upgrade. It tells me wrong version? I am using version 23.104. Do I need to install 25 first? Any help would be appreciated.

JimH · « **Reply #89 on:** November 08, 2019, 10:46:22 am »

etiennedetrace · « **Reply #90 on:** November 09, 2019, 05:13:17 am »

Quote from: Awesome Donkey on October 15, 2019, 11:33:37 am

You need to be using MC 25.0.113 for the MC26 license to work with it.

I have MC 25.0.1.114 installed and and still get a popup "Your License file is for a different product." While true, how can I be sure that my MC26 license is installed? I've upgraded nearly every year, frequently with the early purchase discount, for nearly a decade and don't recall this confusion.

Assuming the license did install, the message would be better if it stated "Installed successfully!" The current message is confusing. And does it really matter if it is for a different version if it covers the current version and the next version?

aliciaviola · « **Reply #91 on:** November 10, 2019, 08:43:07 am »

I tried to upgrade from MC 25 for MAC and all went well but trying to pay with PayPal every time resulted in an error.
Frank

JimH · « **Reply #92 on:** November 10, 2019, 11:38:16 am »

Do you have MC25.0.114 installed? It's at the top of the MC25 board.

cfcbassman · « **Reply #93 on:** November 13, 2019, 01:04:27 pm »

Quote from: Awesome Donkey on October 15, 2019, 11:33:37 am

You need to be using MC 25.0.113 for the MC26 license to work with it.

I have MC23 and purchased MC26. I get the "not for your product" error message as well.
How do I go from MC23 to MC25.0.113? I have searched the forum diligently and have not found the instructions.
Thanks
gk

JimH · « **Reply #94 on:** November 13, 2019, 01:07:11 pm »

Quote from: cfcbassman on November 13, 2019, 01:04:27 pm

I have MC23 and purchased MC26. I get the "not for your product" error message as well.
How do I go from MC23 to MC25.0.113? I have searched the forum diligently and have not found the instructions.

https://yabb.jriver.com/interact/index.php/topic,122612.0.html

paul hansard · « **Reply #95 on:** November 23, 2019, 01:44:49 pm »

Quote from: paul hansard on November 23, 2019, 01:37:18 pm

I recently purchased MC 25 (10/13/19) and had problems accessing my library so I purchased of MC 26 but was not identified by the program and paid retail for a Masters lic. can this be corrected? also where can I find info on accessing a nas library?

Alexandre VV · « **Reply #96 on:** November 27, 2019, 07:07:54 am »

Good Morning,
I bought the MC-21. I upgraded to MC-24, then 25.
In none of them have I noticed software corrections, such as: the disc covers mix;
There are others that do not occur to me at the moment ...

dougabrams · « **Reply #97 on:** December 01, 2019, 09:26:34 am »

Hi Jim,

I'm trying to buy the Windows version with the Coupon Code you emailed me but it is not accepting it.
I'm based in the UK.

Best wishes,

Doug Abrams

Awesome Donkey · « **Reply #98 on:** December 01, 2019, 10:47:04 am »

Looks like the pre-order offer ended on November 10th.

https://yabb.jriver.com/interact/index.php/topic,122797.0.html

compgen808 · « **Reply #99 on:** December 10, 2019, 02:30:06 pm »

where can I download the upgrade for MC26? I have MC25 I purchased on the 1st of dec and still am unable to get to open and stay open on my macbook. I am running catalina. I am a but frustrated at this point.

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Author Topic: UPGRADE: Prices and Help for MC26 (Read 68935 times)