Topic: double payment for jr 26 ?? (Read 1061 times)

mbnounou · « **on:** January 05, 2020, 01:10:28 pm »

i have a double payment on james river 26 what can i do for refunding?
Thanks

Deanna · « **Reply #1 on:** January 07, 2020, 10:56:01 am »

Thank you for bringing this to our attention. We will issue a refund for one of the charges.
Deanna

mbnounou · « **Reply #2 on:** January 08, 2020, 04:55:10 am »

do you need some information ?
this has been done on 12/26 and paid by visa card
thanks for indicating the license ( one) which will be used

JimH · « **Reply #3 on:** January 08, 2020, 07:16:54 am »

Deanna will contact you if she does. You should see a refund in a day or two.

mbnounou · « **Reply #4 on:** January 20, 2020, 07:02:23 am »

no response is still joanna here ?? Thanks

JimH · « **Reply #5 on:** January 20, 2020, 07:11:12 am »

I'll remind Deanna, but did you check your credit card statement?

Look for email from jriver in your spam folder.

Deanna · « **Reply #6 on:** January 23, 2020, 06:36:05 am »

The credit was processed yesterday, 22 January.

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