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Author Topic: File import crashes MC 25 [Solved]  (Read 1047 times)

curiousMonkey

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File import crashes MC 25 [Solved]
« on: February 09, 2020, 02:58:16 pm »
This morning I noticed that my default directories for Movies and recorded TV had somehow reverted to their old setting (D:). Since all my files have been moved to a NAS (E:), I went ahead and restored the configuration settings.

Unfortunately when MC 25 starts to import files (582 detected), it crashes. Generally it gets to around 150 before the program closes.
I tried using Auto Import instead and that crashes after about 20 files.

I am able to import successfully using MC 23. However I forgot to clean up my library so now I have duplicate copies of most movies.

I will attach the log file that I collected when the import crashed.
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JimH

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Re: File import crashes MC 25
« Reply #1 on: February 09, 2020, 05:12:33 pm »
Antivirus problem?
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Matt

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Re: File import crashes MC 25
« Reply #2 on: February 10, 2020, 09:14:21 am »
The last file it works on is here:
E:\Movies\Driving Miss Daisy\Driving Miss Daisy.mkv

If importing that file always crashes, would you be willing to send it to matt at jriver?

Thanks!
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Matt Ashland, JRiver Media Center

curiousMonkey

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Re: File import crashes MC 25
« Reply #3 on: February 12, 2020, 09:30:10 pm »
Unfortunately that file is really large.
I will try removing that file from the scan and see if import works.
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JVC NX7, Panamorph Paladin DCR, Stewart ST130 G4 140" 2.4:1, Anthem AVM 70, Aerial Acoustics 7T/7CC/10T, Rythmik F18 (2),  Sony UBP-X800 Mk2

curiousMonkey

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Re: File import crashes MC 25
« Reply #4 on: February 12, 2020, 09:41:13 pm »
It still crashes even without that file. I will attach an additional log file here.
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HTPC - Windows 11 64-bit Minisforum MS-01

JVC NX7, Panamorph Paladin DCR, Stewart ST130 G4 140" 2.4:1, Anthem AVM 70, Aerial Acoustics 7T/7CC/10T, Rythmik F18 (2),  Sony UBP-X800 Mk2

JimH

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Re: File import crashes MC 25
« Reply #5 on: February 13, 2020, 06:49:25 am »
Read the log.  Look near the bottom of the previouslog.txt.
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Matt

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Re: File import crashes MC 25
« Reply #6 on: February 13, 2020, 09:06:23 am »
We really need a crash dump.  One should get generated after a crash and be in the package when you report a problem.  Thanks.
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Matt Ashland, JRiver Media Center

curiousMonkey

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Re: File import crashes MC 25
« Reply #7 on: February 19, 2020, 11:17:46 pm »
I reinstalled MC25 and the problem has disappeared.
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HTPC - Windows 11 64-bit Minisforum MS-01

JVC NX7, Panamorph Paladin DCR, Stewart ST130 G4 140" 2.4:1, Anthem AVM 70, Aerial Acoustics 7T/7CC/10T, Rythmik F18 (2),  Sony UBP-X800 Mk2
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