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Author Topic: Problem Ripping CD's  (Read 1140 times)

doctorjazz

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Problem Ripping CD's
« on: March 14, 2020, 01:58:22 pm »

I seem to have a ripping problem as well. I thought it was Windows 10, but it seems to be JRiver26. I insert the CD, and get a message that there is no disc in the drive. Or, intermittently JRiver does rip a disc, but then every disc I try after the 1st one comes up as the 1st one to be ripped again. If I manage to close JRiver, I can rip the CD with Exact Audio Copy. This didn't happen right away-I've been doing this successfully with JRiver26 for a while, then suddenly the problem began a few days ago.
Any help would be appreciated.
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JimH

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Re: Ripping CDs not working
« Reply #1 on: March 14, 2020, 02:23:32 pm »

Could be an antivirus problem.
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leftypicker

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Re: Ripping CDs not working
« Reply #2 on: April 10, 2020, 05:19:43 pm »

I cannot play or rip a CD.  Installed MC 26.0.30 64-bit yesterday on Win 10 PC with stock anti-virus.  This pop-up message appears when I try to rip: "The output directory could not be created for one or more files. Please double-check the output directory in the ripping options."  Ripping options are exactly the same as on my Win 7 64-bit laptop running Bitdefender AV.  I installed same MC 26 version on my laptop a few days ago and it is playing and ripping CDs fine.

MC26 correctly loads CD information on my Win 10 PC, but when I click 'Play' it rapidly skips down through all tracks then stops--takes about 5 seconds.  When I click on 'Rip Tracks,' I receive the pop-up message above.  BTW, I had been successfully using the old MJ12 on this PC prior to today, but it started popping up a message about "permission error accessing CD drive" after I installed MC26.  I uninstalled MJ12, but MC26 is still not playing or ripping a CD.

Played a CD using WMP, so no problem with CD/DVD drive.

Updated to MC 26.0.56 (64-bit) with no change.  Still not playing or ripping.

Help please.
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lepa

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Re: Ripping CDs not working
« Reply #3 on: April 13, 2020, 03:28:24 am »

FWIW Just connected my USB drive to Win10 PC and inserted disc. MC prompted me that do I want to: "play, rip, or do nothing". I selected rip which initiated MC to fetch the tags and start ripping to FLAC.

With one click I got a secure rip in lossless format in my specified folder structure.
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JimH

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Re: Ripping CD's
« Reply #4 on: April 13, 2020, 06:40:46 am »

I cannot play or rip a CD.  Installed MC 26.0.30 64-bit yesterday on Win 10 PC with stock anti-virus.  This pop-up message appears when I try to rip: "The output directory could not be created for one or more files. Please double-check the output directory in the ripping options."  Ripping options are exactly the same as on my Win 7 64-bit laptop running Bitdefender AV. 
The most likely cause is an antivirus program.  You need to configure Bitdefender to allow MC26.  Any previous configuration won't  work for the newer version. 
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JimH

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Re: Ripping CD's
« Reply #5 on: April 13, 2020, 06:44:16 am »

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JimH

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Re: Problem Ripping CD's
« Reply #6 on: April 13, 2020, 06:48:07 am »

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tij

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Re: Problem Ripping CD's
« Reply #7 on: April 13, 2020, 09:32:47 am »

I use BitDefender Total Security 2020

Here are my settings that I think matter:

Protection -> Antivirus -> Settings -> Drivers & Devices :
Scan CD & DVD: Ask Every Time
Scan Mapped Network Drives: Ask Every Time
You can disable those … if its your network and your CDs/DVDs/BluRays

Protection -> Antivirus -> Settings -> Manage Exceptions :
Add exception (both on-demand and on-access) for your media folders … MC installation folder (eg. C:\Program Files\J River\Media Center 26) … and application data for MC (eg C:\Users\[user name]\AppData\Roaming\J River)

Protection -> Advance Thread Detection -> Manage Exceptions :
Click Add Exception … add all executables/dll from MC installation folder (eg. from C:\Program Files\J River\Media Center 26) … disable all protection for them (Online Threat Prevention, Advanced Threat Defense, Antivirus On-Access/On-Demand/Embedded scripts) 

That should do it

EDIT: as Jim mention … you set above for one major update of MC (eg. MC26) … miner updates will be covered by this (26.0.36, 26.052, etc) … once new major update comes (eg MC27), you will need to redo this again
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