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[maf3187]

I just upgraded from the MC21 to the MC26.  I was having problems playing the music in my library, all my audio files appeared as available, when I selected a track to play it would load in the player window but then never start playing.  It had been some time since I accessed JRiver so I thought maybe I just needed to go through the upgrade process and the issues would resolve themselves.  With the upgraded license I'm still having the same issues.  The primary files I see in the properties are .APE files and .M4A files.  Can anyone help with any advice??  Thank you!!

[tij]

Check antivirus settings ... changing to major new version required taming antivirus for that major version (whatever you did to tame antivirus for MC21 ... repeat it for MC26)

[maf3187]

Thanks, issue is resolved.  I had to select MC26 as an approved app.  Thanks for pointing me in the right direction!!

[JimH]

What antivirus?