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Author Topic: Why do I have to "Restore purchase code" so often?  (Read 589 times)

chrisc

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Why do I have to "Restore purchase code" so often?
« on: June 28, 2020, 06:34:06 am »
Have had version 26 for a while

Have a copy on my desktop and on a laptop.  The music files are stored on a NAS

Since getting ver 26, every now and then I am prompted to insert the product code again.  This is stored in a text file. 
Then follows an email from buy-button@jriver.com telling me I have 7 restores remaining

Is there something I am doing incorrectly?

This message appears at random

Thanks
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If music be the food of love, play on

JimH

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Re: Why do I have to "Restore purchase code" so often?
« Reply #1 on: June 28, 2020, 07:42:20 am »
Is your machine name changing?

Don't worry about it until  you run out of restores.  Then post here.

Use  your Install Key for 14 days without using a Restore.
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RoderickGI

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Re: Why do I have to "Restore purchase code" so often?
« Reply #2 on: June 28, 2020, 05:17:51 pm »
If your PC machine name isn't changing, are you running any sort of Registry cleaner?

If so, it could be cleaning the licence record out of the Registry, I think.
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What specific version of MC you are running:MC27.0.27 @ Oct 27, 2020 and updating regularly Jim!                        MC Release Notes: https://wiki.jriver.com/index.php/Release_Notes
What OS(s) and Version you are running:     Windows 10 Pro 64bit Version 2004 (OS Build 19041.572).
The JRMark score of the PC with an issue:    JRMark (version 26.0.52 64 bit): 3419
Important relevant info about your environment:     
  Using the HTPC as a MC Server & a Workstation as a MC Client plus some DLNA clients.
  Running JRiver for Android, JRemote2, Gizmo, & MO 4Media on a Sony Xperia XZ Premium Android 9.
  Playing video out to a Sony 65" TV connected via HDMI, playing digital audio out via motherboard sound card, PCIe TV tuner

~OHM~

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Re: Why do I have to "Restore purchase code" so often?
« Reply #3 on: June 28, 2020, 06:02:25 pm »
also is the clock battery dead?
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