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Author Topic: Media Center Crash when switching from video and image file. [Solved]  (Read 912 times)

Wasper

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Media Center Crash when switching from video and image file. [Solved]
« on: August 24, 2020, 01:42:57 pm »
Hello,

Quite often, when playing a playlist that contains video and image, media center will crash during the time it switches from video to image.  Log is attached.
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Awesome Donkey

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Re: Media Center Crash when switching from video and image file.
« Reply #1 on: August 24, 2020, 01:47:16 pm »
You might want to also upload the Crash.dmp crash dump file which according to your log is located in the C:\Users\delim00\AppData\Roaming\J River\Media Center 26\ directory.
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

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JimH

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Re: Media Center Crash when switching from video and image file.
« Reply #2 on: August 24, 2020, 02:49:05 pm »
And be sure to configure Windows Defender.

https://yabb.jriver.com/interact/index.php/topic,114101.0.html
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Wasper

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Re: Media Center Crash when switching from video and image file.
« Reply #3 on: August 24, 2020, 10:16:49 pm »
Hello,

I did configure Windows Defender but it still crashing.  When I've tried to attach the dump file yesterday, it said it was too big too attach.  So here it is: https://drive.google.com/file/d/1hAJHV-HcRgQd8iGri44JEKXJuxcj0gjr/view?usp=sharing
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Wasper

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Re: Media Center Crash when switching from video and image file.
« Reply #4 on: August 25, 2020, 11:18:50 pm »
Hello again,

I'm pretty good to support myself!  I did remove all the usb drivers that I tried to fix my recently now fixed audio usb problem.  I also removed the realtek audio driver because I don't care at all about it!  No more crashes.  My little finger would point on the realtek driver...  Anyway, problem solved.
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JimH

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Re: Media Center Crash when switching from video and image file.
« Reply #5 on: August 26, 2020, 06:53:35 am »
Thanks for posting what you found.
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