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Author Topic: MC27 Hang on Startup  (Read 457 times)

re-arranger

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MC27 Hang on Startup
« on: October 06, 2020, 02:24:35 pm »
Hello,

I recently downloaded MC27 for Windows 32 bit from official site and ran licence file but when i try to open it it shows a black screen, loading cursor then goes not responding. I waited for several minutes but still not responding.

I'm not using any antivirus software, only windows firewall and i added "media center extenders" as an exception and disabled rules of it. I checked "Weird and wonderful (freak problems and their solutions) page" and did not see any software there installed on my computer.

I'm using Windows 7.

From windows crash report:
Problem signature:
  Problem Event Name:   AppHangB1
  Application Name:   Media Center 27.exe
  Application Version:   27.0.20.0

I'll be happy if you can help me on this.

Thanks
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JimH

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Re: MC27 Hang on Startup
« Reply #1 on: October 06, 2020, 02:36:36 pm »
Is your OS 32-bit?  If not, try the 64-bit version of MC.
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re-arranger

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Re: MC27 Hang on Startup
« Reply #2 on: October 06, 2020, 02:45:01 pm »
My OS is 64-bit. I already tried that (tried again now). Tried both but same issue.
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JimH

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Re: MC27 Hang on Startup
« Reply #3 on: October 06, 2020, 03:02:25 pm »
Then something on your machine is probably causing the problem.  Check to see what's running.  Security software is a common cause.
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