Topic: How To Download and Install MC28 (Read 16373 times)

JimH · « **on:** June 21, 2021, 06:45:59 am »

We're happy to announce that JRiver Media Center is now available. You'll find it on our Download Page

Download it, install it and if needed, restore your MC28 license.

On Windows, MC will find your library and settings from your previous version and use them. Improvements to this process have been made, so thumbnails and custom skins, etc. are transferred.

On Mac and Linux, you can restore a backup from your previous version. MC makes backups automatically. Search for *.zip files.

You can leave your old version installed until you're satisfied the new version works well, then uninstall the old version.

More
New in MC28

Restoring a License

bob · « **Reply #1 on:** June 21, 2021, 11:40:12 am »

Latest Mac build is here:
https://yabb.jriver.com/interact/index.php/topic,129840.0.html

bob · « **Reply #2 on:** June 21, 2021, 11:43:12 am »

Latest linux build is here:
https://yabb.jriver.com/interact/index.php/topic,129766.0.html

walkman666 · « **Reply #3 on:** June 21, 2021, 04:06:17 pm »

Is it okay to uninstall MC27? thanks

bob · « **Reply #4 on:** June 21, 2021, 04:54:40 pm »

Quote from: walkman666 on June 21, 2021, 04:06:17 pm

Is it okay to uninstall MC27? thanks

After you are sure that MC28 is providing all of the functionality that you use without issue.

Finder · « **Reply #5 on:** June 21, 2021, 05:24:14 pm »

Wrote in earlier about win 64 MC28 download not working as got corrupt file message on download when I tried to open it. Was advised by adim JimH to uninstall Norton so I did but, that didn't work either. So I have bypassed the windows block and the defenders block and it still gives "corrupt file message". I used winzip app and it did unzip the file but, when I tried to open it I got corrupt file message. Tried win zip several times and get the same message, but one time got message could not set up temp folder? Was also advised to try google search. On google there was a reference to an older MC version with a similar problem where another download site was provided to get the download to work? At this point do not know why I would be the only person having this problem? I could use some help before I run out of license back ups. thks ?

bob · « **Reply #6 on:** June 21, 2021, 05:30:34 pm »

Quote from: Finder on June 21, 2021, 05:24:14 pm

Wrote in earlier about win 64 MC28 download not working as got corrupt file message on download when I tried to open it. Was advised by adim JimH to uninstall Norton so I did but, that didn't work either. So I have bypassed the windows block and the defenders block and it still gives "corrupt file message". I used winzip app and it did unzip the file but, when I tried to open it I got corrupt file message. Tried win zip several times and get the same message, but one time got message could not set up temp folder? Was also advised to try google search. On google there was a reference to an older MC version with a similar problem where another download site was provided to get the download to work? At this point do not know why I would be the only person having this problem? I could use some help before I run out of license back ups. thks ?

Use a different browser to download from the link in the message above.
Install and license from the help menu->registration info to avoid burning codes on unsuccessful installs.

Finder · « **Reply #7 on:** June 21, 2021, 05:48:55 pm »

tried chrome got "can not create a temp folder archive. tried firefox got corrupt file ? ps have used two diff computers with same results? going to try ipad and see if that works and trans file. nope didn't work either

Timu · « **Reply #8 on:** June 21, 2021, 11:15:09 pm »

I purchased MC27 on 6/18, and received a license that is supposed to work with both MC27 and MC28. I installed both, but cannot get the registration code to work with either one of them. The error message is: We could not find that license.

Timu · « **Reply #9 on:** June 21, 2021, 11:25:20 pm »

I forgot to mention above that I installed MC27 and MC28 on a Windows 10 machine.

Manfred · « **Reply #10 on:** June 22, 2021, 02:27:42 am »

If one has installed MC 28.026 and wants to upgrade to 28.027 one has to do this manually - the check for updates function seems not to work ?

Awesome Donkey · « **Reply #11 on:** June 22, 2021, 03:58:08 am »

Quote from: Timu on June 21, 2021, 11:15:09 pm

I purchased MC27 on 6/18, and received a license that is supposed to work with both MC27 and MC28. I installed both, but cannot get the registration code to work with either one of them. The error message is: We could not find that license.

If you're typing out the registration code you might be making a typo. Try copying and pasting the registration code and make sure there's no empty spaces or anything when doing so.

bob · « **Reply #12 on:** June 22, 2021, 08:52:42 am »

Quote from: Finder on June 21, 2021, 05:48:55 pm

tried chrome got "can not create a temp folder archive. tried firefox got corrupt file ? ps have used two diff computers with same results? going to try ipad and see if that works and trans file. nope didn't work either

Something is wrong on your end, no one else is having these issues.
If you are using a VPN, disable it.
Reboot your router.

bob · « **Reply #13 on:** June 22, 2021, 08:53:21 am »

Quote from: Manfred on June 22, 2021, 02:27:42 am

If one has installed MC 28.026 and wants to upgrade to 28.027 one has to do this manually - the check for updates function seems not to work ?

Try again please. It's possible the index file was cached.

Finder · « **Reply #14 on:** June 22, 2021, 10:25:26 am »

Quote from: bob on June 22, 2021, 08:52:42 am

Something is wrong on your end, no one else is having these issues.
If you are using a VPN, disable it.
Reboot your router.

Thanks, did that but, you got me on the right track. With everything disabled and JRiver allowed it still did not work so tried in safe mode and it worked!!!! Now have to find out why with everything that could block was disabled or uninstalled I still had the problem nobody else had??? Thanks again

Manfred · « **Reply #15 on:** June 22, 2021, 10:35:59 am »

Quote

Try again please. It's possible the index file was cached.

No does not work MC is up to date is the message. (I rebooted before trying)

bob · « **Reply #16 on:** June 22, 2021, 01:13:02 pm »

Quote from: Manfred on June 22, 2021, 10:35:59 am

No does not work MC is up to date is the message. (I rebooted before trying)

Which channel are you on?

bob · « **Reply #17 on:** June 22, 2021, 01:14:29 pm »

Quote from: Finder on June 22, 2021, 10:25:26 am

Thanks, did that but, you got me on the right track. With everything disabled and JRiver allowed it still did not work so tried in safe mode and it worked!!!! Now have to find out why with everything that could block was disabled or uninstalled I still had the problem nobody else had??? Thanks again

Wow, that's weird. Glad you got it going.

Manfred · « **Reply #18 on:** June 22, 2021, 02:57:35 pm »

Quote

Which channel are you on?

Latest

bob · « **Reply #19 on:** June 22, 2021, 03:38:12 pm »

Quote from: Manfred on June 22, 2021, 02:57:35 pm

Latest

Ok, one more time. Should be good now.

Manfred · « **Reply #20 on:** June 23, 2021, 01:32:25 am »

Quote

OK, one more time. Should be good now.

Works now-.) - Thank you Bob.

stanzani · « **Reply #21 on:** June 24, 2021, 03:50:11 am »

I downloaded jriver and restored the licence. I got an Media Center27 Windows-501116.mjr which still refers to MC27. If I try to restore I am told 'your license file is not valid blah blah'
how can I fix this?

JimH · « **Reply #22 on:** June 24, 2021, 07:02:43 am »

Quote from: stanzani on June 24, 2021, 03:50:11 am

I downloaded jriver and restored the licence. I got an Media Center27 Windows-501116.mjr which still refers to MC27. If I try to restore I am told 'your license file is not valid blah blah'
how can I fix this?

That's an MC27 Install Key. It won't work with MC28. Go to the Restore Page and email yourself your Registration Codes.

Re-read the first post if necessary.

stanzani · « **Reply #23 on:** June 24, 2021, 10:38:07 am »

Thanks it works now. FYI gmail removed 'unnecessary page break'(?) from the email so it hidden the key (this may be of some help gmail users)

Eneroscu · « **Reply #24 on:** October 28, 2021, 10:31:30 pm »

Hi, I have a normal version installed.

- Can I install a Portable version on the same disk?
- Can I later remove the normal installation and keep only the Portable version?

Thanks

LewProudfoot · « **Reply #25 on:** January 01, 2024, 01:42:01 pm »

Quote from: bob on June 22, 2021, 08:52:42 am

Something is wrong on your end, no one else is having these issues.
If you are using a VPN, disable it.
Reboot your router.

I am having the exact same problem. One user said he was successful with 'safe mode.' Anybody know how I do that?

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Author Topic: How To Download and Install MC28 (Read 16373 times)