INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Crashes caused by updating to Monterey or the latest Catalina  (Read 3824 times)

bob

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 13859
Crashes caused by updating to Monterey or the latest Catalina
« on: November 02, 2021, 08:49:28 am »

It appears that these upgrades added a Privacy and Security level that didn't exist previously.
If you get a crash on start after these upgrades you can first check
System Preferences->Privacy and Security->Input Monitoring
Adding MC28 there is necessary to allow it to monitor the Media Keys.

You can also check System Preferences->Privacy and Security->Files and Folders
to make sure MC has access to the places where you have your media.

Also check System Preferences->Privacy and Security->Accessibility
MC uses this permission for dealing with retina monitors.

Finally check System Preferences->Privacy and Security->Screen Recording
MC uses that permission to be able to copy screen data from within itself to another place within itself.

If these are all OK and MC still crashes, reinstall MC from either the download page for the current stable version or from the top post in this forum for the latest version.
Logged

aliciaviola

  • Galactic Citizen
  • ****
  • Posts: 451
Re: Crashes caused by updating to Mojave or the latest Catalina
« Reply #1 on: January 23, 2022, 09:01:01 am »

I followed all advices, inclusive a new installation but every time when I use F6 to move a file to another location MC 29.0.103 MC crashes.
Logged

aliciaviola

  • Galactic Citizen
  • ****
  • Posts: 451
Re: Crashes caused by updating to Mojave or the latest Catalina
« Reply #2 on: January 23, 2022, 09:02:08 am »

Forgot to mention: MacOS Mojave 10.14.6
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72407
  • Where did I put my teeth?
Re: Crashes caused by updating to Mojave or the latest Catalina
« Reply #3 on: January 23, 2022, 10:55:36 am »

The last file in previouslog.txt has a very long file name.

/Volumes/WD ELEMENTS/Musik/Oper, Operette, Musical/Figaro_Walshe_Howarth_Brady_vanEssen_Olivera_Kapeller_Eggert_Schneiders _Cilona_Steier_Hannover2022/[Titel] (1).flac

And it appears to be on a USB drive.

The information you've got in the filename might be better in the tags.
Logged

aliciaviola

  • Galactic Citizen
  • ****
  • Posts: 451
Re: Crashes caused by updating to Mojave or the latest Catalina
« Reply #4 on: January 24, 2022, 12:25:05 am »

I am working on a Mid 2010 MacPro with 48 GB Ram and a Radeon(Metal able) Graphic Card. It's not an USB drive but one of four hard drives that are built-in - plus one SSD as start volume for programmes and system in one of the free HDI ports.
The crash not only happens with long-name-files but with short one's, too. Even if I start the moving process and cancel it before moving the file MC is crashing. There is no problem to copy the files from a HDD to another and then to import it to MC. And I never had a problem with long file names.
I will try whether a downgrade will work.
Appended is the log of last crash with another file.
Frank
Logged

aliciaviola

  • Galactic Citizen
  • ****
  • Posts: 451
Re: Crashes caused by updating to Mojave or the latest Catalina
« Reply #5 on: January 24, 2022, 12:27:49 am »

Sorry, forgot to append the log.
Logged

aliciaviola

  • Galactic Citizen
  • ****
  • Posts: 451
Re: Crashes caused by updating to Mojave or the latest Catalina
« Reply #6 on: January 24, 2022, 12:33:22 am »

I just downgraded to 28.0.96 and the moving process (F6) works without any problem.
Logged

Roger Clunies Ross

  • Member
  • *
  • Posts: 1
Re: MC27 crashes on my iMac
« Reply #7 on: January 24, 2022, 04:14:00 am »

MC27 used on a Late 2014 iMac crashes. Please see crash report to Apple.
Process:               Media Center 27 [18449]
Path:                  /Applications/Media Center 27.app/Contents/MacOS/Media Center 27
Identifier:            com.jriver.MediaCenter27
Version:               27.0.89 (2191)
Code Type:             X86-64 (Native)
Parent Process:        ? [1]
Responsible:           Media Center 27 [18449]
User ID:               501

Date/Time:             2022-01-24 17:52:14.427 +0800
OS Version:            macOS 11.6.2 (20G314)
Report Version:        12
Anonymous UUID:        1643C14C-4015-1280-9875-706CD6C961E6

Sleep/Wake UUID:       72DF9302-5816-4D89-AA88-83943CA96328

Time Awake Since Boot: 23000 seconds
Time Since Wake:       15000 seconds

System Integrity Protection: enabled

Crashed Thread:        4

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x00007fda88576000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [18449]

VM Regions Near 0x7fda88576000:
    MALLOC_LARGE             7fda88476000-7fda88576000 [ 1024K] rw-/rwx SM=PRV 
-->
    MALLOC_SMALL             7fda88800000-7fda89000000 [ 8192K] rw-/rwx SM=PRV 

Thread 0:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib           0x00007fff204e02ba mach_msg_trap + 10
1   libsystem_kernel.dylib           0x00007fff204e062c mach_msg + 60
2   com.apple.CoreFoundation         0x00007fff2060d55f __CFRunLoopServiceMachPort + 316
3   com.apple.CoreFoundation         0x00007fff2060bc3f __CFRunLoopRun + 1328
4   com.apple.CoreFoundation         0x00007fff2060b04c CFRunLoopRunSpecific + 563
5   com.apple.HIToolbox              0x00007fff28853a83 RunCurrentEventLoopInMode + 292
6   com.apple.HIToolbox              0x00007fff288537e5 ReceiveNextEventCommon + 587
7   com.apple.HIToolbox              0x00007fff28853583 _BlockUntilNextEventMatchingListInModeWithFilter + 70
8   com.apple.AppKit                 0x00007fff22e13d72 _DPSNextEvent + 864
9   com.apple.AppKit                 0x00007fff22e12545 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1364
10  libJRTools.dylib                 0x000000010a75349e JRUIMessageLoop::PumpMessage(JRMsg&) + 126
11  com.jriver.MediaCenter27         0x0000000107c9689e 0x1077f1000 + 4872350
12  com.jriver.MediaCenter27         0x0000000107c947ef 0x1077f1000 + 4863983
13  com.apple.CoreFoundation         0x00007fff20602b13 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
14  com.apple.CoreFoundation         0x00007fff2069e5a9 ___CFXRegistrationPost_block_invoke + 49
15  com.apple.CoreFoundation         0x00007fff2069e524 _CFXRegistrationPost + 496
16  com.apple.CoreFoundation         0x00007fff205d3d8e _CFXNotificationPost + 736
17  com.apple.Foundation             0x00007fff21345bb8 -[NSNotificationCenter postNotificationName:object:userInfo:] + 59
18  com.apple.AppKit                 0x00007fff22e1d040 -[NSApplication _postDidFinishNotification] + 305
19  com.apple.AppKit                 0x00007fff22e1cd92 -[NSApplication _sendFinishLaunchingNotification] + 208
20  com.apple.AppKit                 0x00007fff22e19f31 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 541
21  com.apple.AppKit                 0x00007fff22e19b87 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 665
22  com.apple.Foundation             0x00007fff21371306 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 308
23  com.apple.Foundation             0x00007fff21371176 _NSAppleEventManagerGenericHandler + 80
24  com.apple.AE                     0x00007fff263ee7f3 0x7fff263e2000 + 51187
25  com.apple.AE                     0x00007fff263edf0e 0x7fff263e2000 + 48910
26  com.apple.AE                     0x00007fff263e6c23 aeProcessAppleEvent + 448
27  com.apple.HIToolbox              0x00007fff288658a2 AEProcessAppleEvent + 54
28  com.apple.AppKit                 0x00007fff22e14210 _DPSNextEvent + 2046
29  com.apple.AppKit                 0x00007fff22e12545 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1364
30  com.apple.AppKit                 0x00007fff22e04869 -[NSApplication run] + 586
31  com.jriver.MediaCenter27         0x0000000107c93ec9 0x1077f1000 + 4861641
32  libdyld.dylib                    0x00007fff20530f3d start + 1

Thread 1:
0   libsystem_kernel.dylib           0x00007fff204e02ba mach_msg_trap + 10
1   libsystem_kernel.dylib           0x00007fff204e062c mach_msg + 60
2   com.apple.CoreFoundation         0x00007fff2060d55f __CFRunLoopServiceMachPort + 316
3   com.apple.CoreFoundation         0x00007fff2060bc3f __CFRunLoopRun + 1328
4   com.apple.CoreFoundation         0x00007fff2060b04c CFRunLoopRunSpecific + 563
5   com.apple.CoreFoundation         0x00007fff20691972 CFRunLoopRun + 40
6   com.apple.Foundation             0x00007fff21395437 __NSThread__start__ + 1068
7   libsystem_pthread.dylib          0x00007fff205158fc _pthread_start + 224
8   libsystem_pthread.dylib          0x00007fff20511443 thread_start + 15

Thread 2:: com.apple.NSEventThread
0   libsystem_kernel.dylib           0x00007fff204e02ba mach_msg_trap + 10
1   libsystem_kernel.dylib           0x00007fff204e062c mach_msg + 60
2   com.apple.CoreFoundation         0x00007fff2060d55f __CFRunLoopServiceMachPort + 316
3   com.apple.CoreFoundation         0x00007fff2060bc3f __CFRunLoopRun + 1328
4   com.apple.CoreFoundation         0x00007fff2060b04c CFRunLoopRunSpecific + 563
5   com.apple.AppKit                 0x00007fff22f99e3a _NSEventThread + 124
6   libsystem_pthread.dylib          0x00007fff205158fc _pthread_start + 224
7   libsystem_pthread.dylib          0x00007fff20511443 thread_start + 15

Thread 3:: AMCP Logging Spool
0   libsystem_kernel.dylib           0x00007fff204e02f6 semaphore_wait_trap + 10
1   com.apple.audio.caulk            0x00007fff285d38da caulk::mach::semaphore::wait_or_error() + 16
2   com.apple.audio.caulk            0x00007fff285c0836 caulk::semaphore::timed_wait(double) + 110
3   com.apple.audio.caulk            0x00007fff285c0784 caulk::concurrent::details::worker_thread::run() + 30
4   com.apple.audio.caulk            0x00007fff285c0502 void* caulk::thread_proxy<std::__1::tuple<caulk::thread::attributes, void (caulk::concurrent::details::worker_thread::*)(), std::__1::tuple<caulk::concurrent::details::worker_thread*> > >(void*) + 45
5   libsystem_pthread.dylib          0x00007fff205158fc _pthread_start + 224
6   libsystem_pthread.dylib          0x00007fff20511443 thread_start + 15

Thread 4 Crashed:
0   libJRPlayer.dylib                0x000000011172129c JRString::FromUTF16(unsigned short const*, int, bool, bool) + 116
1   libJRPlayer.dylib                0x0000000111867690 CMovieIsoAnalyzer::GetIsoHeaderContainsMarker(JRBuffer const&, JRString const&) + 372
2   libJRPlayer.dylib                0x00000001118672b6 CMovieIsoAnalyzer::GetIsoType(JRFilename const&) + 598
3   libJRPlayer.dylib                0x0000000111825e6b JRAnalyzer::AddFileISO(JRFilename const&) + 53
4   libJRPlayer.dylib                0x0000000111820e3b JRAnalyzer::AddFile(JRFilename, bool) + 4789
5   libJRPlayer.dylib                0x000000011182078d JRAnalyzer::AddFile(JRFilename, bool) + 3079
6   libJRPlayer.dylib                0x000000011181fa9d JRAnalyzer::Open(wchar_t const*) + 187
7   com.jriver.MediaCenter27         0x0000000107a4089a 0x1077f1000 + 2422938
8   com.jriver.MediaCenter27         0x00000001088bb0be 0x1077f1000 + 17604798
9   com.jriver.MediaCenter27         0x0000000107d31212 0x1077f1000 + 5505554
10  com.jriver.MediaCenter27         0x00000001088b6bef 0x1077f1000 + 17587183
11  com.jriver.MediaCenter27         0x00000001088b7aad 0x1077f1000 + 17590957
12  com.jriver.MediaCenter27         0x00000001088b6582 0x1077f1000 + 17585538
13  com.jriver.MediaCenter27         0x00000001088b67ab 0x1077f1000 + 17586091
14  com.jriver.MediaCenter27         0x00000001088b67ab 0x1077f1000 + 17586091
15  com.jriver.MediaCenter27         0x00000001088b67ab 0x1077f1000 + 17586091
16  com.jriver.MediaCenter27         0x00000001088ae721 0x1077f1000 + 17553185
17  com.jriver.MediaCenter27         0x00000001088ad501 0x1077f1000 + 17548545
18  com.jriver.MediaCenter27         0x0000000107d0a42d 0x1077f1000 + 5346349
19  libsystem_pthread.dylib          0x00007fff205158fc _pthread_start + 224
20  libsystem_pthread.dylib          0x00007fff20511443 thread_start + 15

Thread 5:
0   libsystem_kernel.dylib           0x00007fff204e69b2 __accept + 10
1   libJRReader.dylib                0x000000010e6a9ae2 CTCPSocketReader::Accept(int) + 130
2   com.jriver.MediaCenter27         0x0000000107ba014b 0x1077f1000 + 3862859
3   com.jriver.MediaCenter27         0x0000000107d0a42d 0x1077f1000 + 5346349
4   libsystem_pthread.dylib          0x00007fff205158fc _pthread_start + 224
5   libsystem_pthread.dylib          0x00007fff20511443 thread_start + 15

Thread 6:
0   libsystem_kernel.dylib           0x00007fff204e69b2 __accept + 10
1   libJRReader.dylib                0x000000010e6a9ae2 CTCPSocketReader::Accept(int) + 130
2   com.jriver.MediaCenter27         0x0000000107ba014b 0x1077f1000 + 3862859
3   com.jriver.MediaCenter27         0x0000000107d0a42d 0x1077f1000 + 5346349
4   libsystem_pthread.dylib          0x00007fff205158fc _pthread_start + 224
5   libsystem_pthread.dylib          0x00007fff20511443 thread_start + 15

Thread 7:
0   libsystem_kernel.dylib           0x00007fff204e69b2 __accept + 10
1   libJRReader.dylib                0x000000010e6a9ae2 CTCPSocketReader::Accept(int) + 130
2   com.jriver.MediaCenter27         0x0000000107ba014b 0x1077f1000 + 3862859
3   com.jriver.MediaCenter27         0x0000000107d0a42d 0x1077f1000 + 5346349
4   libsystem_pthread.dylib          0x00007fff205158fc _pthread_start + 224
5   libsystem_pthread.dylib          0x00007fff20511443 thread_start + 15

Thread 8:: com.apple.NSURLConnectionLoader
0   libsystem_kernel.dylib           0x00007fff204e02ba mach_msg_trap + 10
1   libsystem_kernel.dylib           0x00007fff204e062c mach_msg + 60
2   com.apple.CoreFoundation         0x00007fff2060d55f __CFRunLoopServiceMachPort + 316
3   com.apple.CoreFoundation         0x00007fff2060bc3f __CFRunLoopRun + 1328
4   com.apple.CoreFoundation         0x00007fff2060b04c CFRunLoopRunSpecific + 563
5   com.apple.CFNetwork              0x00007fff24ab4358 0x7fff24874000 + 2360152
6   com.apple.Foundation             0x00007fff21395437 __NSThread__start__ + 1068
7   libsystem_pthread.dylib          0x00007fff205158fc _pthread_start + 224
8   libsystem_pthread.dylib          0x00007fff20511443 thread_start + 15

Thread 9:: com.apple.CFSocket.private
0   libsystem_kernel.dylib           0x00007fff204e8656 __select + 10
1   com.apple.CoreFoundation         0x00007fff20633ac3 __CFSocketManager + 630
2   libsystem_pthread.dylib          0x00007fff205158fc _pthread_start + 224
3   libsystem_pthread.dylib          0x00007fff20511443 thread_start + 15

Thread 10:
0   libsystem_kernel.dylib           0x00007fff204e69b2 __accept + 10
1   libJRReader.dylib                0x000000010e6a9ae2 CTCPSocketReader::Accept(int) + 130
2   com.jriver.MediaCenter27         0x0000000107ba014b 0x1077f1000 + 3862859
3   com.jriver.MediaCenter27         0x0000000107d0a42d 0x1077f1000 + 5346349
4   libsystem_pthread.dylib          0x00007fff205158fc _pthread_start + 224
5   libsystem_pthread.dylib          0x00007fff20511443 thread_start + 15

Thread 11:
0   libsystem_kernel.dylib           0x00007fff204e2cde __psynch_cvwait + 10
1   libsystem_pthread.dylib          0x00007fff20515e49 _pthread_cond_wait + 1298
2   libJRPlayer.dylib                0x000000011192c622 JREvent::Wait(unsigned int, bool) + 202
3   libJRPlayer.dylib                0x000000011172b345 JRThread::WaitCheckingCancel(int, JREvent*) + 217
4   libJRPlayer.dylib                0x000000011174ac7a CAudioOutputPluginLoaderThread::Thread() + 170
5   libJRPlayer.dylib                0x000000011172b91d JRThread::StaticThread(void*) + 131
6   libsystem_pthread.dylib          0x00007fff205158fc _pthread_start + 224
7   libsystem_pthread.dylib          0x00007fff20511443 thread_start + 15

The file is much longer due to the 20K character count I had to delete the rest.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72407
  • Where did I put my teeth?
Re: Crashes caused by updating to Mojave or the latest Catalina
« Reply #8 on: January 24, 2022, 07:05:44 am »

Try reinstalling.
Logged

aliciaviola

  • Galactic Citizen
  • ****
  • Posts: 451
Re: Crashes caused by updating to Mojave or the latest Catalina
« Reply #9 on: January 25, 2022, 02:36:14 am »

With 28.0.104 all seems to be o.k.
Copy or move with F6 works without any problem.
Thanks for the correction.
Frank
Logged

bob

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 13859
Re: Crashes caused by updating to Mojave or the latest Catalina
« Reply #10 on: January 25, 2022, 08:52:59 am »

With 28.0.104 all seems to be o.k.
Copy or move with F6 works without any problem.
Thanks for the correction.
Frank
Thanks for the feedback!
Logged
Pages: [1]   Go Up