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Author Topic: Playback freezing and/or not playing [Solved]  (Read 1312 times)

joshbean

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Playback freezing and/or not playing [Solved]
« on: November 16, 2021, 09:03:06 pm »
Greetings,

I am having some significant playback issues with Media Center.  I was using MC 27, and then upgraded to MC 28, but the problem was//is identical with both versions.

When I attempt to play an audio file (individually, via an album, or via a playlist), playback will typically begin with no issues.  Then, after several songs, playback freezes.  No audio plays and the player interface appears frozen, with the time stopped in the middle of a song.  The type of file does not seem to matter: .flac, .mp3, .ogg, etc.  MC responds when I STOP, and usually will resume playing when PLAY is pressed again.  However, it occasionally hangs up (and will not play) and says "buffering" when I attempt to resume playback or play a new audio file.

MC is running on Windows 10 and I configured Windows Defender as instructed.  I then disabled Windows Defender completely.  The above issue was the same in both instances.

Here's my system info, copied from MC:

Library
    Total files: 80,948
    Audio files: 73,967
    Image files: 5,739
    Video files: 0
    Other files: 1,242
    Artists: 4,983
    Albums: 4,839
    Genres: 14
    Years: 81
    Playlists: 2,067
    Most Played Tracks: Follow My Voice;Sleepwalker;Melting Grid;Natural Blue;Interlude
    Most Played Albums: Lights Out VIII;Not Even Happiness;A Day Without Rain;Paint The Sky With Stars - The Best Of Enya;Quiet Colors
Processing
    Thumbnails built: 0% (61 of 80948)
    Audio analyzed (audio files): 0% (47 of 73967)
    Audio analyzed (video files): 0% (0 of 0)
Background Tools Running
    No tools currently running
Power
    No entries that affect the system power state
Drive Info
    Time for 256 MB file on library / rip drive (C:) to make / read: 0.337 / 0.317 seconds
Media Center
    Version: 28.0.80 Registered
    Install path: C:\Program Files\J River\Media Center 28\
    Interface plug-ins: Interface Plugins: TiVo Server (not running)
    JRMark: 6675 (version 27.0.85)
    Program run time: 9 minutes
    Memory used: 72.6 MB memory
    Handles used: 877 handles
Advanced System Info
    Memory & CPU
        CPU features: MMX, SSE2, SSE3, SSSE3, SSE4.1, AVX, AVX2
        Free Physical Memory: 53.4 GB
        Total Logical Cores: 16
        Total Memory: 63.7 GB
    Operating System
        Microsoft Windows 10 64-bit
    Audio inputs and outputs
        TX-RZ900 (NVIDIA High Definition Audio) (driver 10.0.19041.1)
    Bluetooth
        Bluetooth Device (RFCOMM Protocol TDI) (driver 10.0.19041.1)
        Intel(R) Wireless Bluetooth(R) (driver 22.70.0.3)
        Microsoft Bluetooth Enumerator (driver 10.0.19041.1202)
        Microsoft Bluetooth LE Enumerator (driver 10.0.19041.488)
        Phone Call Audio Device (driver 2.0.7.3)
        Phone Input Device v2 (driver 2.0.7.1)
    Computer
        ACPI x64-based PC (driver 10.0.19041.1)
    Digital Media Devices
        TX-RZ900 (driver 10.0.19041.1)
    Disk drives
        NVMe PM9A1 NVMe Samsung 1024GB (driver 10.0.19041.789)
        ST2000DM008-2FR102 (driver 10.0.19041.789)
        TOSHIBA MG07ACA12TE (driver 10.0.19041.789)
        TOSHIBA MG07ACA12TE (driver 10.0.19041.789)
    Display adapters
        Intel(R) UHD Graphics 750 (driver 27.20.100.9664)
        NVIDIA GeForce RTX 3070 (driver 27.21.14.6137)
    Firmware
        Device Firmware (driver 10.0.19041.1)
        System Firmware 2.2.0 (driver 0.2.2.0)
    HIDClass
        HID-compliant consumer control device (driver 10.0.19041.1)
        HID-compliant system controller (driver 10.0.19041.868)
        HID-compliant vendor-defined device (driver 10.0.19041.868)
        USB Input Device (driver 10.0.19041.868)
        USB Input Device (driver 10.0.19041.868)
        USB Input Device (driver 10.0.19041.868)
    Image
        Brother MFC-8810DW [0080928c05cf] (driver 10.0.19041.1)
    Keyboard
        HID Keyboard Device (driver 10.0.19041.1)
    Monitors
        Generic PnP Monitor (driver 10.0.19041.1151)
    Mouse
        HID-compliant mouse (driver 10.0.19041.1)
    Net
        Bluetooth Device (Personal Area Network) (driver 10.0.19041.1)
        Killer E2600 Gigabit Ethernet Controller (driver 10.43.723.2020)
        Killer(R) Wi-Fi 6 AX1650i 160MHz Wireless Network Adapter (201NGW) (driver 22.70.0.6)
    NvModuleTracker
        NvModuleTracker Device (driver 6.14.24033.38719)
    Print queues
        Brother MFC-8810DW Printer (driver 10.0.19041.1)
        Fax (driver 10.0.19041.1)
        Microsoft Print to PDF (driver 10.0.19041.1)
        Microsoft XPS Document Writer (driver 10.0.19041.1)
        OneNote for Windows 10 (driver 10.0.19041.1)
        Root Print Queue (driver 10.0.19041.1)
        Splashtop PDF Remote Printer (driver 10.0.19041.1)
    Printer
        Brother Laser Type2 Class Driver (driver 10.0.17119.1)
    Processors
        11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz (driver 10.0.19041.546)
        11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz (driver 10.0.19041.546)
        11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz (driver 10.0.19041.546)
        11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz (driver 10.0.19041.546)
        11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz (driver 10.0.19041.546)
        11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz (driver 10.0.19041.546)
        11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz (driver 10.0.19041.546)
        11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz (driver 10.0.19041.546)
        11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz (driver 10.0.19041.546)
        11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz (driver 10.0.19041.546)
        11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz (driver 10.0.19041.546)
        11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz (driver 10.0.19041.546)
        11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz (driver 10.0.19041.546)
        11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz (driver 10.0.19041.546)
        11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz (driver 10.0.19041.546)
        11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz (driver 10.0.19041.546)
    SCSIAdapter
        Intel(R) Chipset SATA/PCIe RST Premium Controller (driver 18.31.2.1034)
        Microsoft Storage Spaces Controller (driver 10.0.19041.1288)
    SecurityDevices
        Trusted Platform Module 2.0 (driver 10.0.19041.746)
    Software components
        Intel(R) Dynamic Application Loader Host Interface (driver 1.41.2021.121)
        Intel(R) Graphics Command Center (driver 27.20.100.9664)
        Intel(R) Graphics Control Panel (driver 27.20.100.9664)
        Intel(R) iCLS Client (driver 1.62.321.1)
        Intel(R) Management and Security Application Local Management (driver 2102.1.74.0)
        Intel(R) Optane(TM) Memory and Storage Management Component (driver 18.1.2.1034)
        Intel(R) Optane(TM) Pinning Shell Extensions (driver 18.1.2.1034)
        Killer Networking Software (driver 2.4.3337.0)
        Killer Networking Software (driver 2.4.3337.0)
        Realtek Asio Component (driver 1.0.0.8)
        Realtek Audio Effects Component (driver 11.0.6000.954)
        Realtek Audio Universal Service (driver 1.0.0.422)
        Waves Audio Effects Component (driver 6.2.0.946)
    Software devices
        Basement Receiver (driver 10.0.19041.1)
        Bluetooth (driver 10.0.19041.1)
        Brother MFC-8810DW [0080928c05cf] (driver 10.0.19041.1)
        Microsoft Device Association Root Enumerator (driver 10.0.19041.1)
        Microsoft GS Wavetable Synth (driver 10.0.19041.1)
        Microsoft Radio Device Enumeration Bus (driver 10.0.19041.1)
        Microsoft RRAS Root Enumerator (driver 10.0.19041.1)
        WAN Connection Device (driver 10.0.19041.1)
        WAN Device (driver 10.0.19041.1)
        Wi-Fi (driver 10.0.19041.1)
    Sound, video and game controllers
        NVIDIA High Definition Audio (driver 1.3.38.40)
        NVIDIA Virtual Audio Device (Wave Extensible) (WDM) (driver 4.13.0.0)
        Realtek(R) Audio (driver 6.0.9228.1)
    System
        ACPI Fan (driver 10.0.19041.1202)
        ACPI Fan (driver 10.0.19041.1202)
        ACPI Fan (driver 10.0.19041.1202)
        ACPI Fan (driver 10.0.19041.1202)
        ACPI Fan (driver 10.0.19041.1202)
        ACPI Fixed Feature Button (driver 10.0.19041.1202)
        ACPI Processor Aggregator (driver 10.0.19041.1)
        ACPI Sleep Button (driver 10.0.19041.1202)
        ACPI Thermal Zone (driver 10.0.19041.1202)
        Composite Bus Enumerator (driver 10.0.19041.1)
        Dell Data Vault Control Device (driver 2.0.6.0)
        High Definition Audio Controller (driver 10.0.19041.1081)
        High Definition Audio Controller (driver 10.0.19041.1081)
        High precision event timer (driver 10.0.19041.1202)
        Intel(R) Dynamic Tuning Manager (driver 8.7.10402.18291)
        Intel(R) Dynamic Tuning Processor Participant (driver 8.7.10402.18291)
        Intel(R) GNA - 4C11 (driver 10.1.41.5)
        Intel(R) Host Bridge/DRAM Registers - 4C43 (driver 10.1.41.5)
        Intel(R) LPC Controller (H470) - 0684 (driver 10.1.31.2)
        Intel(R) Management Engine Interface #1 (driver 2108.100.0.1053)
        Intel(R) PCI Express Root Port #5 - 06BC (driver 10.1.31.2)
        Intel(R) PEG10 - 4C01 (driver 10.1.41.5)
        Intel(R) Power Engine Plug-in (driver 10.0.19041.1266)
        Intel(R) Serial IO GPIO Host Controller - INT3450 (driver 30.100.2020.7)
        Intel(R) Serial IO I2C Host Controller - 06E8 (driver 30.100.2020.7)
        Intel(R) Shared SRAM - 06EF (driver 10.1.31.2)
        Intel(R) SMBus - 06A3 (driver 10.1.31.2)
        Intel(R) SPI (flash) Controller - 06A4 (driver 10.1.31.2)
        Intel(R) Thermal Subsystem - 06F9 (driver 10.1.31.2)
        Microsoft ACPI-Compliant System (driver 10.0.19041.964)
        Microsoft Basic Display Driver (driver 10.0.19041.868)
        Microsoft Basic Render Driver (driver 10.0.19041.868)
        Microsoft Hyper-V Virtualization Infrastructure Driver (driver 10.0.19041.1266)
        Microsoft System Management BIOS Driver (driver 10.0.19041.1)
        Microsoft UEFI-Compliant System (driver 10.0.19041.1)
        Microsoft Virtual Drive Enumerator (driver 10.0.19041.1)
        Microsoft Windows Management Interface for ACPI (driver 10.0.19041.1)
        Microsoft Windows Management Interface for ACPI (driver 10.0.19041.1)
        Microsoft Windows Management Interface for ACPI (driver 10.0.19041.1)
        Microsoft Windows Management Interface for ACPI (driver 10.0.19041.1)
        Microsoft Windows Management Interface for ACPI (driver 10.0.19041.1)
        Microsoft Windows Management Interface for ACPI (driver 10.0.19041.1)
        Motherboard resources (driver 10.0.19041.1202)
        Motherboard resources (driver 10.0.19041.1202)
        Motherboard resources (driver 10.0.19041.1202)
        Motherboard resources (driver 10.0.19041.1202)
        Motherboard resources (driver 10.0.19041.1202)
        Motherboard resources (driver 10.0.19041.1202)
        Motherboard resources (driver 10.0.19041.1202)
        Motherboard resources (driver 10.0.19041.1202)
        Motherboard resources (driver 10.0.19041.1202)
        NDIS Virtual Network Adapter Enumerator (driver 10.0.19041.1)
        Numeric data processor (driver 10.0.19041.1202)
        NVVHCI Enumerator (driver 3.4.2785.9920)
        PCI Express Root Complex (driver 10.0.19041.1202)
        Plug and Play Software Device Enumerator (driver 10.0.19041.1)
        Programmable interrupt controller (driver 10.0.19041.1202)
        R7960P (Gateway) (driver 10.0.19041.1)
        Remote Desktop Device Redirector Bus (driver 10.0.19041.1)
        System CMOS/real time clock (driver 10.0.19041.1202)
        System timer (driver 10.0.19041.1202)
        UMBus Root Bus Enumerator (driver 10.0.19041.1)
        Volume Manager (driver 10.0.19041.928)
    UCMCLIENT
        Cypress UCM Client Peripheral Driver (driver 1.2.1.85)
    USB
        Intel(R) USB 3.1 eXtensible Host Controller - 1.10 (Microsoft) (driver 10.0.19041.1266)
        Realtek USB 2.0 Card Reader (driver 10.0.18362.31260)
        USB Composite Device (driver 10.0.19041.488)
        USB Root Hub (USB 3.0) (driver 10.0.19041.1202)
    VolumeSnapshot
        Generic volume shadow copy (driver 10.0.19041.1)
        Generic volume shadow copy (driver 10.0.19041.1)
        Generic volume shadow copy (driver 10.0.19041.1)
    WSD Print Provider
        Brother MFC-8810DW [0080928c05cf] (driver 10.0.19041.1)

Thanks!
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JimH

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Re: Playback freezing and/or not playing (buffering)
« Reply #1 on: November 16, 2021, 09:32:18 pm »
What kind of files are you playing?  What are you playing them to?  How is it connected?
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joshbean

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  • Posts: 3
Re: Playback freezing and/or not playing (buffering)
« Reply #2 on: November 16, 2021, 09:44:37 pm »
Thanks for the quick reply, JimH!

I am playing audio files: mostly .flac, with some other files types as well (.mp3, .ogg, .mpc).  All of the files are stored locally.

They are playing to a receiver: an Onkyo TX-RZ900.

The receiver is connected to the computer by an HDMI cable.
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JimH

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Re: Playback freezing and/or not playing (buffering)
« Reply #3 on: November 16, 2021, 10:14:19 pm »
What happens if you select Direct Sound in audio settings?

Turn off any DSP.
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joshbean

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Re: Playback freezing and/or not playing [Solved]
« Reply #4 on: November 17, 2021, 07:52:19 pm »
Switched to Direct Sound and made sure all DSP were off...a couple of hours in and so far, so good!
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