Topic: MC28 crashes once I tried starting import by myself (Read 4694 times)

james0075 · « **on:** January 10, 2022, 10:43:19 am »

I just upgraded to 28 from 24, it sounds great except one thing - it only could auto import from folder of /music, but it immediately crash if I try to set import by myself. btw, my system is Mojave 10.14.6. It is weird, could anybody help? thanks.

JimH · « **Reply #1 on:** January 10, 2022, 11:02:05 am »

Check auto import settings. Try browsing to the directory you want from there.

bob · « **Reply #2 on:** January 10, 2022, 12:07:46 pm »

Does MC have disk access to the folder you are trying to import?
Look in System Preferences->Security and Privacy->Privacy->Files and Folders.

james0075 · « **Reply #3 on:** January 10, 2022, 02:39:31 pm »

Quote from: JimH on January 10, 2022, 11:02:05 am

Check auto import settings. Try browsing to the directory you want from there.

Checked auto import settings, once browsing to the directory I want, it crashed. Actually, looks like it only accept auto import, if I want to set import, it crash immidiately

james0075 · « **Reply #4 on:** January 10, 2022, 02:46:23 pm »

Quote from: bob on January 10, 2022, 12:07:46 pm

Does MC have disk access to the folder you are trying to import?
Look in System Preferences->Security and Privacy->Privacy->Files and Folders.

Checked and added MC28 to the table of "Allow the apps below to control your computer". Restart iMac, tried to import one folder, it crashed.

Probably I have to re-download MC28, and try again?

JimH · « **Reply #5 on:** January 10, 2022, 02:52:02 pm »

Try reinstalling MC. Downloading again isn't necessary.

johnkaess · « **Reply #6 on:** January 10, 2022, 07:23:18 pm »

This is the exact same problem i am having. I think this is an issue with MC 28.0.98. To verify this, i went back to 28.0.96 and it works perfectly. There is something related to 28.0.98 that is causing this problem.

james0075 · « **Reply #7 on:** January 12, 2022, 03:21:15 pm »

You are absolutely RIGHT! I re-installed 28.0.96, everything works perfectly! Great, thanks for everyone' help.

bob · « **Reply #8 on:** January 13, 2022, 08:23:52 am »

Quote from: james0075 on January 12, 2022, 03:21:15 pm

You are absolutely RIGHT! I re-installed 28.0.96, everything works perfectly! Great, thanks for everyone' help.

Try 100 at the top of this board. It should fix all of the issues.

chrtob · « **Reply #9 on:** January 23, 2022, 07:08:50 am »

Tryed 28.0.100 and 28.0.103 and am confronted with the same problem: JRM crashes every time i try to make a manual import. Where can I download the version 28.0.96?

JimH · « **Reply #10 on:** January 23, 2022, 08:12:26 am »

Are you using antivirus software?

Are the files on a local drive?

Scarpad · « **Reply #11 on:** January 23, 2022, 02:46:38 pm »

same thing on my iMac, go back to .96 works fine

nomis96 · « **Reply #12 on:** January 23, 2022, 08:57:49 pm »

Hi, I'm on the trial period and completely new to this, version 28.0.103. Large music library on external HD. When I try to import it, JRiver crashes. I don't think I have access to older versions to try as stated above. Any idea what I can do?

hlsy79 · « **Reply #13 on:** January 23, 2022, 11:08:44 pm »

I have two machines that auto updated to the latest version of 28. One on big sur, the other on el capitan. They both crash on import or if you set up a new auto import. I tried the security setting with input monitoring, accessibility, files and folders, screen recording.. No use. I went back to the previous version of 28 that worked on both machines and they auto updated on restart. I have used 3 license restores in the process. The only way I can currently import is dragging a folder into the player and import from there.. bad time to be moving things between computers. Any thoughts? Is there a way to prevent them from updating from the previous version?

bob · « **Reply #14 on:** January 24, 2022, 12:53:14 pm »

Please update to build 104.

nomis96 · « **Reply #15 on:** January 24, 2022, 12:56:08 pm »

Can I do change version in the trial period? It's hard to try MC and make up my mind about it when I cannot upload music in it. Thanks in advance for your help.

Awesome Donkey · « **Reply #16 on:** January 24, 2022, 12:58:07 pm »

Yes, you can update while using the trial version.

bob · « **Reply #17 on:** January 24, 2022, 01:09:21 pm »

Help->Update channels->Check for updates should get you 104.

HaWi · « **Reply #18 on:** January 24, 2022, 01:48:41 pm »

I am getting a consistent crash on my iMac (MacOS 12.1) when I try to restore a library. Logs are attached

bob · « **Reply #19 on:** January 24, 2022, 01:51:21 pm »

Quote from: HaWi on January 24, 2022, 01:48:41 pm

I am getting a consistent crash on my iMac (MacOS 12.1) when I try to restore a library. Logs are attached

Update to build 104.

HaWi · « **Reply #20 on:** January 24, 2022, 01:55:12 pm »

Sorry, Bob, I saw the update too late and the issue is fixed in 28.0.104. The issue did not arise on the MacBook Pro (macOS 11.6.2)
Many thanks
Hans

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Author Topic: MC28 crashes once I tried starting import by myself (Read 4694 times)