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Author Topic: Incorrect audio selected  (Read 499 times)

jrdiandrea

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Incorrect audio selected
« on: May 10, 2022, 08:10:14 am »
I've been having all kinds of problems with the incorrect audio being selected....seems to default to Default WASAPI. Not every time but often. Do not know why but it is a pain. I've been trying to figure out why it's doing this or how to stop it from doing this......I have JR on 4 independant systems and it happens on all of them.
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JimH

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Re: Incorrect audio selected
« Reply #1 on: May 10, 2022, 09:07:16 am »
What antivirus are you using?
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jrdiandrea

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Re: Incorrect audio selected
« Reply #2 on: May 10, 2022, 09:47:27 am »
Hi, Jim.

Microsoft Defender, Webroot Secure Anywhere on all 4 machines.
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JimH

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Re: Incorrect audio selected
« Reply #3 on: May 10, 2022, 11:43:59 am »
Configure Windows Defender.  Uninstall Webroot just to test.

Do a Google search for Webroot+JRiver.  I found several past problems.
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fitbrit

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Re: Incorrect audio selected
« Reply #4 on: May 11, 2022, 07:46:26 pm »
Quote from: jrdiandrea on May 10, 2022, 08:10:14 am
I've been having all kinds of problems with the incorrect audio being selected....seems to default to Default WASAPI. Not every time but often. Do not know why but it is a pain. I've been trying to figure out why it's doing this or how to stop it from doing this......I have JR on 4 independant systems and it happens on all of them.

Hi JR
Anything I can help with? (Joe)
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