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Author Topic: Missing License  (Read 355 times)

MusicMon

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Missing License
« on: January 11, 2023, 11:48:13 am »
I bought an upgrade license for MC30. I install on one computer. I can't find the email that contained the license number. I have the mjr file. When I enter my email address I get an email from JRiver that contains all my licenses from MC 10 forward. I've called the tech support and have left a couple of messages and no return calls. What should I do?
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JimH

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Re: Missing License
« Reply #1 on: January 11, 2023, 01:39:37 pm »
I'll check.
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JimH

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Re: Missing License
« Reply #2 on: January 11, 2023, 01:43:44 pm »
Address with design something?
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MusicMon

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Re: Missing License
« Reply #3 on: January 11, 2023, 02:15:43 pm »
"Address with design something?"

I don't understand. What do you mean?
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JimH

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Re: Missing License
« Reply #4 on: January 12, 2023, 12:59:18 am »
Your forum address is at excite.  There's no license in our system for that address,

Send me your name and address.  jimh at jriver

Search your messages for buy-button at jriver.
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