INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: Missing License  (Read 359 times)

MusicMon

  • Junior Woodchuck
  • **
  • Posts: 93
Missing License
« on: January 11, 2023, 11:48:13 am »

I bought an upgrade license for MC30. I install on one computer. I can't find the email that contained the license number. I have the mjr file. When I enter my email address I get an email from JRiver that contains all my licenses from MC 10 forward. I've called the tech support and have left a couple of messages and no return calls. What should I do?
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72438
  • Where did I put my teeth?
Re: Missing License
« Reply #1 on: January 11, 2023, 01:39:37 pm »

I'll check.
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72438
  • Where did I put my teeth?
Re: Missing License
« Reply #2 on: January 11, 2023, 01:43:44 pm »

Address with design something?
Logged

MusicMon

  • Junior Woodchuck
  • **
  • Posts: 93
Re: Missing License
« Reply #3 on: January 11, 2023, 02:15:43 pm »

"Address with design something?"

I don't understand. What do you mean?
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72438
  • Where did I put my teeth?
Re: Missing License
« Reply #4 on: January 12, 2023, 12:59:18 am »

Your forum address is at excite.  There's no license in our system for that address,

Send me your name and address.  jimh at jriver

Search your messages for buy-button at jriver.
Logged
Pages: [1]   Go Up