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Author Topic: Notification Problem  (Read 923 times)

Bigguy49

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Notification Problem
« on: February 10, 2023, 09:59:35 am »

I will check...   WHY am I not receiving notifications of responses to my posts? Have NOT since I started the thread?!
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bob

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Re: Notification Problem
« Reply #1 on: February 10, 2023, 11:22:40 am »

I will check...   WHY am I not receiving notifications of responses to my posts? Have NOT since I started the thread?!
Just did a test and it appears to be working properly.
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JimH

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Re: Notification Problem
« Reply #2 on: February 10, 2023, 11:28:10 am »

I will check...   WHY am I not receiving notifications of responses to my posts? Have NOT since I started the thread?!
Please check your spam folder.
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JimH

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Re: Notification Problem
« Reply #3 on: February 10, 2023, 11:30:18 am »

You also have to click on the notify button at the top of the thread.  It isn't on automatically.
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Bigguy49

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Re: Notification Problem
« Reply #4 on: February 10, 2023, 05:52:11 pm »

Attached is screen shot of thread flags which indicates UNNOTIFY which suggests that I AM on NOTIFY list?!

I have not received any YABB communications since 02/05/23!
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bob

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Re: Notification Problem
« Reply #5 on: February 10, 2023, 06:05:47 pm »

Attached is screen shot of thread flags which indicates UNNOTIFY which suggests that I AM on NOTIFY list?!

I have not received any YABB communications since 02/05/23!
Your email provider is accepting the email. Check your spam folder?
I'll send a log to you in a PM.
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Bigguy49

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Re: Notification Problem
« Reply #6 on: February 11, 2023, 10:19:45 am »

Actually, I actually reported not receiving notifications back on January 25, 2023.

I did a global email search and as of 02/11 no recent email from YABB, JRiver, Media Center?!

You probably know this but I am reporting this issue on a system running MC 29.  Also have another system running MC 30 but do not use for forum posts.
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Bigguy49

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Re: Notification Problem
« Reply #7 on: February 12, 2023, 02:08:11 pm »

Still not getting notifications.
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JimH

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Re: Notification Problem
« Reply #8 on: February 12, 2023, 02:41:25 pm »

Please reply to this thread.  I just subscribed to it.
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Bigguy49

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Re: Notification Problem
« Reply #9 on: February 12, 2023, 05:45:39 pm »

I just signed up for NOTIFY on this thread...in the process of checking on my other two recent threads for which I still continue to NOT receive notifications.
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JimH

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Re: Notification Problem
« Reply #10 on: February 12, 2023, 05:59:12 pm »

I just received the notification.

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zybex

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Re: Notification Problem
« Reply #11 on: February 13, 2023, 03:40:46 am »

Bob says above that your ISP accepted the notification email. That means the problem is between your ISP and your mailbox. From JRiver's PoV, the email is sent and there's nothing more that can be done. It's like putting a letter in the post - if the post office accepts the letter and then it does not get delivered, it's not the fault of the person sending the letter.

The most likely explanation is the emails ending up in your Spam folder - did you check that?

Another possible cause (unlikely) is the email address simply not being the one you're checking - did you change address recently? Perhaps someone at JRiver could send you a normal email to check if you get it, or PM Jim/Bob to check your email address on the forum is correct.

Yet another one is you having another PC/phone configured to pull the emails from that account with POP3.

Lastly, your ISP may simply be dropping the email because it considers it spam. You'd need to contact them to figure that one out, and it would not be easy unless it's a very small ISP.
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Bigguy49

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Re: Notification Problem
« Reply #12 on: February 13, 2023, 07:11:51 am »

Bob says above that your ISP accepted the notification email. That means the problem is between your ISP and your mailbox. From JRiver's PoV, the email is sent and there's nothing more that can be done. It's like putting a letter in the post - if the post office accepts the letter and then it does not get delivered, it's not the fault of the person sending the letter.

The most likely explanation is the emails ending up in your Spam folder - did you check that?
Interestingly, I just received this email...and the plot thickens! ?

-----Original Message-----
From: INTERACT FORUM

To:
Sent: Sun, Feb 12, 2023 6:59 pm
Subject: Topic reply: Notification Problem

A reply has been posted to a topic you are watching by JimH.

View the reply at:

Unsubscribe to this topic by using this link:

More replies may be posted, but you won't receive any more notifications until you read the topic.

Regards,
The INTERACT FORUM Team.


I checked SPAM contents and did not find any form of "MEDIA CENTER"; "JRiver"; "YABB"1!

> Another possible cause (unlikely) is the email address simply not being the one you're checking - did you change address recently? Perhaps someone at JRiver could send you a normal email to check if you get it, or PM Jim/Bob to check your email address on the forum is correct.

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JimH

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Re: Notification Problem
« Reply #13 on: February 13, 2023, 07:15:50 am »

I just received another notification.

This is probably a problem with your AOL account.

You could sign up at another email provider (gmail, for instance), change your forum address, and see what happens.
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Bigguy49

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Re: Notification Problem
« Reply #14 on: February 13, 2023, 11:24:10 am »

Wonder if my ExpressVPN app is blocking the email notifications?!

I will shut it off until tomorrow if you guys want to reply to this post to check?
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JimH

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Re: Notification Problem
« Reply #15 on: February 13, 2023, 11:25:57 am »

Sure
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JimH

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Re: Notification Problem
« Reply #16 on: February 13, 2023, 12:33:20 pm »

OK
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Bigguy49

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Re: Notification Problem
« Reply #17 on: February 13, 2023, 01:31:03 pm »

Just received this notification...

-----Original Message-----
From: INTERACT FORUM <mediacenter@jriver.com>
To: frankzwac@aol.com
Sent: Mon, Feb 13, 2023 12:25 pm
Subject: Topic reply: Notification Problem

A reply has been posted to a topic you are watching by JimH.


Maybe one of youse guys can put test replies on the other 2 threads?
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