INTERACT FORUM

Please login or register.

Login with username, password and session length
Advanced search  
Pages: [1]   Go Down

Author Topic: MC30 crash recording ONE particular channel  (Read 2179 times)

PhDSM

  • Regular Member
  • World Citizen
  • ***
  • Posts: 193
MC30 crash recording ONE particular channel
« on: March 28, 2023, 04:08:34 am »

Another issue with TV for me ;
Since few weeks, I can't record one particular channel, the other works (at least some of them I didn't try all) but not this one.
I can watch it, time-shift it, but not record.
When it starts recording, MC30 keeps crashing/restarting till the program is over, creating plenty of empty files and directories.

For information I have another problem that I posted on another topic (topic:135510.0), I want to precise that it concerns another channel (I have 2 different problems with 2 differents channels, however all other work fine).

For info, here is channel's detail that caused the problem :
Type: DVB-T
   Database key: 12796162
   XMLTV Identifier: C111.api.telerama.fr
   Attributes:
       Favorite
       Not a member of a group
   Network ID: 8442
   Service ID: 1031
   TSID: 4
   Frequency: 626000
   Bandwidth: 8
   ONID: 8442
   Audio PID: 330
   Audio format: E-AC3 Audio
   Video PID: 320
   Video format: AVC1/H.264 Video
   Is DVB2: False
   Is scrambled: False

How to investigate further and fix such problem ?

Regards
Philippe

PS: I have attached 2 MC dumps generated during crashes
Logged

abrise

  • Junior Woodchuck
  • **
  • Posts: 89
Re: MC30 keeps crashing/restarting when recording ONE particular channel
« Reply #1 on: March 28, 2023, 05:36:59 am »

I"ve just reported the same issue a few messages above. Happy to see that we are at least 2 to have the same problem on the same Channel: Arte.
We are not in the same area as you have a different frequency. We also have different tuners as mine are from Hauppauge.
Arte has 4 language pid and 3 subtitle. It is more than the other channels and  that is the only differences than I can see.
Hope that Yaobing can find a solution.
Gabriel
Logged

Yaobing

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 10926
  • Dogs of the world unite!
Re: MC30 keeps crashing/restarting when recording ONE particular channel
« Reply #2 on: March 29, 2023, 11:57:51 am »

Can you two go to TV Options and set Time-shifting method to "Use Program Stream time-shifting (original method...)" and see if the problem goes away?

@PhDSM, you said in another thread that you were using program stream time-shifting, but your dmp files seem to suggest you were using Transport Stream time-shifting.  Please double-check.
Logged
Yaobing Deng, JRiver Media Center

PhDSM

  • Regular Member
  • World Citizen
  • ***
  • Posts: 193
Re: MC30 keeps crashing/restarting when recording ONE particular channel
« Reply #3 on: March 29, 2023, 03:48:21 pm »

I confirm that my setting was  Use Program Stream time....
See attached screen capture
Logged

Yaobing

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 10926
  • Dogs of the world unite!
Re: MC30 keeps crashing/restarting when recording ONE particular channel
« Reply #4 on: March 29, 2023, 05:52:06 pm »

Your attached dump files do not include the accompanying log files.  Can you provide the log files too?
Logged
Yaobing Deng, JRiver Media Center

PhDSM

  • Regular Member
  • World Citizen
  • ***
  • Posts: 193
Re: MC30 keeps crashing/restarting when recording ONE particular channel
« Reply #5 on: March 30, 2023, 01:37:55 am »

So i did 2 recording attempt on this channel which failed again,  then after restart I record another channel which worked fine.
Attache is the dump of the failure and the Log file ( As it is difficult to catch the dump file, the one attached correspond to the 2nd attempt).
PS: I will be away for a few days so I may not  be able to answer until Monday or Tuesday.
Logged

abrise

  • Junior Woodchuck
  • **
  • Posts: 89
Re: MC30 keeps crashing/restarting when recording ONE particular channel
« Reply #6 on: March 30, 2023, 05:18:13 am »

@PhDSM and @Yaobing Sorry to interfere in this thread but I have the same issue in the same country and the same channel : Arte,  in the last versions of MC30.
Yaobing you already solved the problem for me  in MC 30.0.33

Happy with this stable version, I have used it a few months without updating. I have just update it and now it crashes again when recording Arte. I have reported the issue  here with a log https://yabb.jriver.com/interact/index.php/topic,135526.0.html .
I have just reinstalled MC 30.0.33 and it didn't  crash when recording Arte. Then I reinstalled 30.0.89 and it doesn't crash anymore.
I'll investigate more, I really don't understand what s happening here
Logged

JimH

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 72443
  • Where did I put my teeth?
Re: MC30 crash recording ONE particular channel
« Reply #7 on: March 30, 2023, 06:55:51 am »

I have just reinstalled MC 30.0.33 and it didn't  crash when recording Arte. Then I reinstalled 30.0.89 and it doesn't crash anymore.
MC 30.0.89 is here:  https://yabb.jriver.com/interact/index.php/topic,135547.0.html
Logged

Yaobing

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 10926
  • Dogs of the world unite!
Re: MC30 keeps crashing/restarting when recording ONE particular channel
« Reply #8 on: March 30, 2023, 07:43:33 am »

@PhDSM and @Yaobing Sorry to interfere in this thread

I meant for you to join this discussion.

Is your time-shifting method Program Stream or Transport stream?
Logged
Yaobing Deng, JRiver Media Center

Yaobing

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 10926
  • Dogs of the world unite!
Re: MC30 crash recording ONE particular channel
« Reply #9 on: March 30, 2023, 12:14:53 pm »

We found a suspect.

Please test this DLL JRTelevision.dll

Install MC30.0.89 (linked by Jim above) first, then download the file here, unzip, and copy into MC installation folder.
Logged
Yaobing Deng, JRiver Media Center

abrise

  • Junior Woodchuck
  • **
  • Posts: 89
Re: MC30 keeps crashing/restarting when recording ONE particular channel
« Reply #10 on: March 30, 2023, 09:56:07 pm »

Quote
Is your time-shifting method Program Stream or Transport stream?

I use program stream
Logged

abrise

  • Junior Woodchuck
  • **
  • Posts: 89
Re: MC30 crash recording ONE particular channel
« Reply #11 on: March 30, 2023, 10:26:31 pm »

We found a suspect.

Please test this DLL JRTelevision.dll

Install MC30.0.89 (linked by Jim above) first, then download the file here, unzip, and copy into MC installation folder.
I have installed mc30.0.89 and the new dll. Tried a recording on the 2 computers of the Arte channel and there is no crash. I have programmed 4 recordings on each of them  and will let you know tonight the result.
Logged

PhDSM

  • Regular Member
  • World Citizen
  • ***
  • Posts: 193
Re: MC30 crash recording ONE particular channel
« Reply #12 on: March 31, 2023, 08:38:24 am »

I m out till tuesday, I will try then and let you know how it works for me...
Logged

Yaobing

  • Administrator
  • Citizen of the Universe
  • *****
  • Posts: 10926
  • Dogs of the world unite!
Re: MC30 crash recording ONE particular channel
« Reply #13 on: March 31, 2023, 08:55:26 am »

Thanks.
Logged
Yaobing Deng, JRiver Media Center

abrise

  • Junior Woodchuck
  • **
  • Posts: 89
Re: MC30 crash recording ONE particular channel
« Reply #14 on: March 31, 2023, 07:31:00 pm »

Now I have made 2 x 4 recordings of the Arte channel  without any crash. THe other channels recordings  are working properly as usual.
Thanks again Yaobing
Logged

PhDSM

  • Regular Member
  • World Citizen
  • ***
  • Posts: 193
Re: MC30 crash recording ONE particular channel
« Reply #15 on: April 05, 2023, 01:38:02 am »

Thanks for your support,  I have loaded the new version of MC and the DLL, and did few  recording of Arte  channel . It works fine.
Great !
Now remain my intermittent problem on LCI channel  (see thread 135510.0)
Logged
Pages: [1]   Go Up