Topic: Networking problems with MC? (Read 4033 times)

Nikolay · « **on:** February 19, 2003, 09:29:51 am »

Several people have reported that they have problems accessing YADB, downloading plug-ins, and using Download Manager in the last few versions of Media Center. We suspect that these problems may be related.

If you have one of the problems listed above or have any other problems accessing network resources through Media Center, please tell us:

1) OS and version of IE
2) name of Firewall program you're using
3) Network type(DSL, Cable, LAN, Dail-up)
4) Other software you are running (all of it, please)
5) any other relevant network information

Thank you for your help,
Nikolay

KingSparta · « **Reply #1 on:** February 20, 2003, 07:19:16 am »

Last night was a bad night for YADB about 10 cd's were not found that is hard to beleave is not on the server.

Media Server Mostly Offline and not working (users can't connect)

Windows XP
IE 6.0.2800
Cable
Zone Alarm

Running
Popup Stopper
Pest Patrol
Norton AntiVirus 2003

CD's Not Found By YADB:

Best Of The BeeGees
Peter Frampton Comes Alive
Donna Summer - On The Radio
Heart - Desire Walks On
Helen Reddy's - Greatest Hits
Kenny G - Breathless
Bad Company - 10 from 6
Heart - Dreamboad Annie
Gloria Estefan & miami sound Machine - Cuts both ways
James Taylor Hourglass
The Best Of Stevie Nicks
Anne Murray's Greatest Hits
Chicago's Greatest Hits
Pet Shop Boys Discography
The Best Of JetsTaylor Dayne Soul Dancing
MTV Party To Go Vol 4
Elton John Greatest Hits
Areosmith - Rocks
Areosmith Pump
Ace Of Base - The Sign
Sade - Diamond Life
Taylor Dayne - Greatest Hits

Media Center Registered 9.0.116 -- C:\Program Files\J River\Media Center\

Microsoft Windows XP Workstation 5.1 Service Pack 1 (Build 2600)
Intel Pentium 4 1799 MHz MMX / Memory: Total - 522 MB, Free - 146 MB

Internet Explorer: 6.0.2800.1106 / ComCtl32.dll: 5.82 (xpsp1.020828-1920) / Shlwapi.dll: 6.00.2800.1106 (xpsp1.020828-1920)
Shell32.dll: 6.00.2800.1145 (xpsp2.021108-1929) / wnaspi32.dll: Internal ASPI Layer

Ripping / Drive D: Copy mode:ModeBurstBigBuffer CD Type:Auto Read speed:Max
Digital playback: Yes / Use YADB: Yes / Get cover art: Yes / Calc replay gain: Yes / Copy volume: 32767
Eject after ripping: Yes / Play sound after ripping: Yes Soundfile: C:\WINNT\Media\Windows XP Hardware Remove.wav

Burning / Drive D: LITE-ON LTR-40125S Addr: 1:0:0 Speed:40 MaxSpeed:40 Use MJ Engine:Yes
Test mode: No / Eject after writing: Yes / Direct decoding: Yes / Write CD-Text: Yes
Use playback settings: Yes / Normalization: None

JimH · « **Reply #2 on:** February 20, 2003, 07:41:18 am »

If there were 10 misses, how many hits were there?

Were they CD's purchased in stores (originally)?

KingSparta · « **Reply #3 on:** February 20, 2003, 08:13:54 am »

Quote

If there were 10 misses, how many hits were there?

it was about 50% hits and 50% misses i think.

I did reboot and try some of the cd's to see if that changed anything but it was the same (Not Found).

Quote

Were they CD's purchased in stores (originally)?

yes, all are store bought

salsbst1 · « **Reply #4 on:** February 20, 2003, 09:19:55 am »

I wonder about Popup stopper... is the IE object model being used to do HTTP requests?

Jonken · « **Reply #5 on:** February 20, 2003, 10:38:02 am »

I've also had the same problem.

1) Windows XP, IE 6
2) ZoneAlarm
3) ADSL
4) Kazaa Lite, Incredimail Xe, Norton Antivirus, FastTrack Accelerator,
5)...

John Gateley · « **Reply #6 on:** February 20, 2003, 11:03:43 am »

Hi KingSparta,

Was this about 7:45 PM last night central time?

j

KingSparta · « **Reply #7 on:** February 20, 2003, 12:05:16 pm »

Gateley

Yes on the time to about 9:30pm, But I also Tried the same CD's today at about the same time i posted that message.

there was no change in the Not-Found.

I did Use the option to get new info from the server.

smackbadger · « **Reply #8 on:** February 20, 2003, 07:27:23 pm »

Neither YADB lookup or the "Latest MC News" on Start work for me:

1) Microsoft Windows XP Workstation 5.1 Service Pack 1 (Build 2600)
Internet Explorer: 6.0.2800.1106

2) None

3) Cable Modem

4) Currently Running according to Windows Task Manager:
explorer.exe
MBM5.exe (Motherboard Monitor 5)
vptray.exe (Norton AV Corporate 7.61.937)
fs20.exe (EMS Free Surfer mk II Pop-up stopper)
EM_EXEC.EXE (Logitech Mouse Driver)
iTouch.exe (Logitech Keyboard Driver)
sstray.exe (NBVIDIA nForce Taskbar Utility)
Cacheman.exe (Cacheman 5.11)
mnyexpr.exe (Microsoft Money Express 2003)
rundll32.exe
taskmgr.exe (Windows Task Manager)
iexplore.exe (Internet Explorer)
Media Jukebox.exe (Media Center 9.0.118)
svchost.exe (MANY)
System Idle Process
System
nvsvc32.exe (NVIDIA Driver Helper Service, Version 41.13)
smss.exe (Windows NT Session Manager)
csrss.exe (Client Server Runtime Process)
winlogon.exe (Windows NT Logon Application)
services.exe (Services and Controller app)
lsass.exe (LSA Shell (Export Version))
MSGSYS.EXE (CBA -- Message System)
LEXBCES.EXE (Lexmark Printer Driver 5.11 Service)
spoolsv.exe (Spooler SubSystem App)
LEXPPS.EXE (Lexmark Printer Driver 5.11)
cvpnd.exe (Cisco Systems VPN Client)
defwatch.exe (Norton AV Virus Definition Daemon)
rtvscan.exe (Norton AV Corporate 7.61.937)

5) The Cable Modem runs to a D-Link DI-704 Cable Router, then to this machine.

corkyboy1 · « **Reply #9 on:** February 21, 2003, 05:15:13 am »

Just to reiterate my problem is connecting to the update server. Herewith info requested:
1) WXP Pro SP1 with all available critical updates installed.
IE 6.0.2800.1106
2)Firewall primarily WIN XP, supplemeted by Kaspersky anti hacker v1.
3)Network connection by direct ADSL at 256 kbts
4)Software see following:

Start ups
PCForrest StartMan
Copyright ©2002, PCForrest.
* = Disabled Startup Items

All Users Run HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
IntelliType "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
SoundMan C:\WINDOWS\soundman.exe
UpdReg C:\WINDOWS\Updreg.exe
CTStartup "C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE" /run
Jet Detection C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe
LVCOMS C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
Share-to-Web Namespace Daemon C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
PPMemCheck C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
PaperPort PTD C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
IndexSearch C:\Program Files\Scansoft\PaperPort\IndexSearch.exe
hp imaging helper C:\WINDOWS\system32\hpusbscr.exe
TkBellExe "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
ccApp "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
ccRegVfy "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
Advanced Tools Check C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
CookiePatrol C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
SpyCop ScanCheck "C:\Program Files\Common Files\Microsoft Shared\MAIN.EXE" /LASTSCAN
RoboForm "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
Ad-watch C:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe
MacLicense "C:\Program Files\Conversions Plus\MacLic.exe"
RoxioEngineUtility "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
RoxioDragToDisc "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
RoxioAudioCentral "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"

Enabled 24
Disabled 0
Total 24

Current User Run HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
Popup Ad Filter C:\Program Files\Meaya\Popup Ad Filter\PopFilter.exe
Yahoo! Pager "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet

Enabled 2
Disabled 0
Total 2

All Users Menu C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Acrobat Assistant C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
Adobe Gamma Loader C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
GoBack C:\Program Files\Roxio\GoBack\GBTray.exe
HPAiODevice(hp officejet v series) - 1 "C:\Program Files\Hewlett-Packard\AiO\hp officejet v series\Bin\hpoant07.exe" -DeviceID 1035292652
Kaspersky Anti-Hacker
MacName C:\Program Files\Conversions Plus\MacName.exe
Microsoft Office "C:\Program Files\Microsoft Office\Office10\OSA.EXE" -b -l

Enabled 7
Disabled 0
Total 7

Current User Menu C:\Documents and Settings\Colin\Start Menu\Programs\Startup
Calendarium C:\Program Files\Calendarium\Calendarium.exe
MemTurbo "C:\Program Files\MemTurbo\MemTurbo.exe" /starthidden
War FTPD Tray icon * D:\Program Files\War-ftpd\WarTrayIcon.exe

Enabled 2
Disabled 1
Total 3

Grand Totals
Enabled 35
Disabled 1
Total 36
5)No other relevant network data.

JimH · « **Reply #10 on:** February 21, 2003, 05:35:44 am »

Anyone willing...

Please try stripping down your configurations to the bare essentials to see if that makes a difference. I know it's some work and it may not solve the problem, but we are stumped.

If things worked before, think hard about what's changed.

corkyboy1 · « **Reply #11 on:** February 21, 2003, 05:44:39 am »

Could one of the following be the culprit?

Successful 21 February 2003 813951: Update for Internet Explorer 6 SP1 Automatic update
Successful 07 February 2003 811630: Critical Update (Windows XP) Automatic update
Successful 07 February 2003 810577: Security Update Automatic update
Successful 07 February 2003 810847: February 2003, Cumulative Patch for Internet Explorer 6 Service Pack 1 Automatic update

Regards,

Colin

JimH · « **Reply #12 on:** February 21, 2003, 06:28:02 am »

Quote

Could one of the following be the culprit?

Successful 21 February 2003 813951: Update for Internet Explorer 6 SP1 Automatic update
Successful 07 February 2003 811630: Critical Update (Windows XP) Automatic update
Successful 07 February 2003 810577: Security Update Automatic update
Successful 07 February 2003 810847: February 2003, Cumulative Patch for Internet Explorer 6 Service Pack 1 Automatic update

Regards,

Colin

I don't know. About 4 or 5 days ago, I saw an article about a patch for IE 6.0 that fixed a previous patch that was about 2 weeks old or so. The first patch had caused a problem with "subscriptions", according to the article.

It could be related.

fabmonster · « **Reply #13 on:** February 23, 2003, 02:21:23 am »

I don't have any problem accessing YADB (looked up Pearl Jam's No Code without any problem), but everytime I start up MediaJukebox, I think, it tries to check for updates. ('Downloading...' msgbox, Package: Version Info, Status: Connecting, Progress: <blank>).
A MJReader msg box then overlays the other saying that it 'Failed to connect to server'. This only started fairly recently within the last week.

System Info:
Media Jukebox PLUS 9.0.88 -- D:\Program Files\J River\Media Center\

Microsoft Windows 2000 Server 5.0 Service Pack 3 (Build 2195)
AMD Athlon 1145 MHz MMX / Memory: Total - 1048 MB, Free - 838 MB

Internet Explorer: 6.0.2800.1106 / ComCtl32.dll: 5.50.4916.400 / Shlwapi.dll: 6.00.2800.1106
Shell32.dll: 5.00.3502.5436 / wnaspi32.dll: Internal ASPI Layer

Ripping / Drive E: Copy mode:ModeBurstBigBuffer CD Type:Auto Read speed:Max
Drive F: Copy mode:ModeBurstBigBuffer CD Type:Auto Read speed:Max
Digital playback: Yes / Use YADB: Yes / Get cover art: Yes / Calc replay gain: Yes / Copy volume: 32767
Eject after ripping: Yes / Play sound after ripping: Yes Soundfile: chord.wav

Burning / No burners found.
Test mode: No / Eject after writing: Yes / Direct decoding: Yes / Two second gap: No / Write CD-Text: No
Use playback settings: No / Normalization: None

JimH · « **Reply #14 on:** February 23, 2003, 03:21:56 am »

Please update your version. It's 9.0.88 and we're on 9.0.119 here -- first thread on this board.

You can tell MC not to check for updates in your settings.

smackbadger · « **Reply #15 on:** February 23, 2003, 09:45:16 am »

I tried shutting down everything except required system services on XP SP1 and I still can't access YADB for cd lookups. I've never successfully gotten a track lookup to work either, but it doesn't tell me whether the connection failed, or if the track just wasn't identified. I thought it had started working for a second, but then I found it was getting the info for the cd from the cdplayer.ini which had a couple of cds in it...

I even went so far as to DMZ my machine from the cable modem router, without success.

BTW your manual still has CDDB in it all over the place which is like throwing salt on my current YADB problems...

-smackbadger

JimH · « **Reply #16 on:** February 25, 2003, 03:26:03 am »

Quote

I tried shutting down everything except required system services on XP SP1 and I still can't access YADB for cd lookups.

Please try this solution:
http://www.musicex.com/cgi-bin/yabb/YaBB.cgi?board=beta;action=display;num=1046166368

I edited one of your posts yesterday.

Eric_Allen · « **Reply #17 on:** February 25, 2003, 10:33:23 am »

As per Steve's "Failed to connect to server" issue, I've just found that I'm getting the same thing. This is odd, actually, as nothing of any consequence has changed on my system for several weeks now. Anyone know how I can get myself back up and trolling for updates?
Thanks, ~E

As for specs:
9 beta (same as John)
IE 6.0.28
Win 2x/256
No Firewall
256k ISDN
--------------
Sonic Foundry (pretty much everything you can think of)
Phillips AEdge card

smackbadger · « **Reply #18 on:** February 26, 2003, 03:40:58 am »

I tried unticking the .cda association, but YADB still fails to connect...

Using 9.0.120 BTW.

-smackbadger

smackbadger · « **Reply #19 on:** February 27, 2003, 04:46:25 am »

I did a little messing with a packet sniffer on my machine this morning. Unfortunately, I can't get the program to sniff outgoing packets, so I can't see what MC sent to YADB. Here is the response from YADB to whatever MC sent though:

HTTP/1.1 400 Bad Request
Date: Thu, 27 Feb 2003 14:39:37 GMT
Server: Apache/1.3.27 (Unix) (Red-Hat/Linux) mod_ssl/2.8.10 OpenSSL/0.9.5a PHP/4.1.2
Connection: close
Content-Type: text/html; charset=iso-8859-1

<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<HTML><HEAD>
<TITLE>400 Bad Request</TITLE>
</HEAD><BODY>
<H1>Bad Request</H1>
Your browser sent a request that this server could not understand.<P>
The request line contained invalid characters following the protocol string.<P>
<P>
<HR>
<ADDRESS>Apache/1.3.27 Server at listserver.jriver.com Port 80</ADDRESS>
</BODY></HTML>

Maybe you guys can set up a sniffer/log connections on your end and see what my MC is sending to get that response?

BTW: Clicking on Start: For the latest MC news "click here" doesn't start any network traffic as far as I can tell. It just fails...

-smackbager

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Author Topic: Networking problems with MC? (Read 4033 times)

smackbadger

smackbadger

smackbadger

smackbadger