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Author Topic: MC 30 Windows 10 - stalls on start-up; can't fetch data [Solved]  (Read 676 times)

TonytotheB

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Over the past few weeks, MC 30 in Windows 10 has started having problems which results often in hard crashes of the app.

- It stalls on start-up to Theatre View and if I press anything it says "Media Center 30 is not responding". Sometimes it comes back if left for 30ish seconds
- Seeking data for a new movie or series through the "Get move and TV info" option doesn't seek data and also can crash

Nothing has changed to hardware in the past six months. I use a ASUSTOR NAS on my Network but it was fine

Could this be a recent update? It's super frustrating

Please help and thanks
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JimH

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Re: MC 30 Windows 10 - stalls on start-up; cant fetch data
« Reply #1 on: April 28, 2023, 11:50:57 am »

Probably not an MC update.

Anything that prevents data from being read could cause problems.  Antivirus is a common cause.  Configure Windows Defender according to the thread here.

The NAS could also do that.  You could test a small library of local files.
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TonytotheB

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Re: MC 30 Windows 10 - stalls on start-up; cant fetch data
« Reply #2 on: April 28, 2023, 03:08:58 pm »

I did research before posting and configured the Windows Defender. I will see if any changes have happened to my NAS or it's connection to the HTPC. Appreciate the quick reply.
I updated Windows just now and it's still happening.
Will try the new lib of small files to see if it's maybe the library size
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JimH

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Re: MC 30 Windows 10 - stalls on start-up; cant fetch data
« Reply #3 on: April 29, 2023, 12:54:39 am »

It won't be a problem with library size.
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TonytotheB

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Re: MC 30 Windows 10 - stalls on start-up; cant fetch data
« Reply #4 on: April 29, 2023, 08:49:54 pm »

Unfortunately I cannot seem to fix the crash/hang issue. Windows Defender is configured. I have whitelisted my HTPC. Really stuck now. Now MC30 wont get any data on movies. It just hangs
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JimH

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Re: MC 30 Windows 10 - stalls on start-up; cant fetch data
« Reply #5 on: April 30, 2023, 12:39:35 am »

Firewall?
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TonytotheB

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Re: MC 30 Windows 10 - stalls on start-up; cant fetch data
« Reply #6 on: May 01, 2023, 08:02:34 pm »

Let me see if that is the issue. I will manually add the MC30.exes
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TonytotheB

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Re: MC 30 Windows 10 - stalls on start-up; cant fetch data
« Reply #7 on: May 01, 2023, 08:55:36 pm »

When adding network file locations, is it best to add "\\location" or map a network drive?
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TonytotheB

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Re: MC 30 Windows 10 - stalls on start-up; can't fetch data
« Reply #8 on: May 04, 2023, 04:09:27 pm »

Weird. A new installation of new NVIDIA drivers seems to have fixed the issue. I also did change the library location to mapped network drives instead of \\locations. One of those fixed it  ?
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JimH

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Re: MC 30 Windows 10 - stalls on start-up; can't fetch data
« Reply #9 on: May 05, 2023, 01:34:21 am »

Weird. A new installation of new NVIDIA drivers seems to have fixed the issue. I also did change the library location to mapped network drives instead of \\locations. One of those fixed it  ?
Thanks for reporting what you found.  Either drive method should be fine.
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