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mc31 video playback failure same as mc28

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aeneuman:
I am getting the same failure on video playback on MC31 that I did on MC28 but not MC25. Audio works fine. Have changed Red October standards to no effect. PC has more than enough capability to run videos. Also videos run normally on any other video program I try. Problem exists only on JRiver. MC31 /28 rips DVDs without problem but can't play its own rip. Older versions I was able to play DVDs without problem.

JimH:
What happens?

NVIDIA?

aeneuman:
Hi,
 Intel HD Graphics. Nothing much happens. The video file whether ifo or mp4 is in a playlist. You click on it to open it and one of two things happens: the file goes to open and then a second later you are back where you started at the playlist; or the video file opens the player and there is a black screen. You reveal the player control at the top and it shows Play. You hit the Next tab and it goes to 2 but still a black screen, hit Next again and you go back to 1. Stop it and you are back to where you started at JRiver. Also the Video Editor hangs (Not responding)   while it is trying to open  a video file even though it acts like it is converting it. When it finishes it says: error.

JimH:
That seems like a video driver issue.

aeneuman:
That may be but the computer doesn't think so. Again every other program that can run a video runs these same videos without problems. If there is a specific driver that must be applied regardless of what the computer thinks then I would ask where to get it. Thanks

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