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Author Topic: Crashing  (Read 689 times)

maclark7029

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Crashing
« on: September 01, 2023, 04:51:19 pm »

Hi,

Just updated to 31.04.43 (64bit) running on Windows 11 PRO.  Its randomly crashing after a few minutes of just playing music.  Doesn't appear to be cause by any particular track.  I've attached the log file.  Appreciate any help!

Thanks,
Mike
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Awesome Donkey

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Re: Crashing
« Reply #1 on: September 01, 2023, 05:11:11 pm »

\\FREENAS\Server2\HiRes_Music\Red Hot Chili Peppers - Mother's Milk [192-24]\08-Stone Cold Bush.flac is the last file MC was trying to analyze according to the log, might try moving that file away and see if it stops crashing. You can try to figure out if you have bad files crashing it by recreating a crash with logging enabled, then look in Previous Log.txt at the bottom to see what the last file it was trying to import/analyze is.

Also might want to update to 31.0.50 from here: https://yabb.jriver.com/interact/index.php/topic,136889.0.html
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 24.10 Oracular Oriole 64-bit | Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 33 (Windows + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

maclark7029

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Re: Crashing
« Reply #2 on: September 05, 2023, 10:05:27 pm »

Many thanks.  Removing that file fixed the problem.  Interesting it wasn't an issue with version 19.

Mike
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comox

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Re: Crashing
« Reply #3 on: September 05, 2023, 10:34:13 pm »

There is a long standing rare crash that occurs when audio analysis is started. It's hard to reproduce but I sent a crash log a while ago.
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JimH

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Re: Crashing
« Reply #4 on: September 06, 2023, 01:16:07 am »

comox,
Are you running build 50?  I saw your post in the 31.0.50 thread but it wasn't clear you were using 50.
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JimH

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Re: Crashing
« Reply #5 on: September 06, 2023, 01:20:49 am »

\\FREENAS\Server2\HiRes_Music\Red Hot Chili Peppers - Mother's Milk [192-24]\08-Stone Cold Bush.flac is the last file MC was trying to analyze according to the log
...

Three things there:
The square brackets
The back slash \ in the name of the file
and
The NAS itself

I'm always suspicious of NAS drives since they have their own bugs.

And a back slash on Linux is a special character.
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Matt

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Re: Crashing
« Reply #6 on: September 06, 2023, 09:18:26 am »

Please try build 52:
https://yabb.jriver.com/interact/index.php/topic,136929.0.html

If it still crashes, share a crash dump.  Thanks.
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Matt Ashland, JRiver Media Center

comox

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Re: Crashing
« Reply #7 on: September 06, 2023, 10:15:43 am »

comox,
Are you running build 50?  I saw your post in the 31.0.50 thread but it wasn't clear you were using 50.

I was running 50 for a few days and did not see the audio analysis initiation crash. It's quite infrequent and sometimes takes a week or more of heavy use to occur.

I'm now running 25 to avoid the jpg crash.
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Matt

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Re: Crashing
« Reply #8 on: September 06, 2023, 10:18:09 am »

I'm now running 25 to avoid the jpg crash.

Build 52 fixes that crash.
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Matt Ashland, JRiver Media Center
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