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Author Topic: UPGRADE INSTRUCTIONS and PRICES for MC32  (Read 19029 times)

JimH

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UPGRADE INSTRUCTIONS and PRICES for MC32
« on: November 13, 2023, 11:31:31 am »

MC32 is now available

Please see below for limited time discounted prices.

You can now use a Registration Code from any previous version of JRiver Media Center, even Media Jukebox 8.0, to upgrade at a discount.  You can retrieve your Registration Code from our server (see below).

INSTRUCTIONS
Are you planning to use more than one OS?
If so, you will need a Master License, which works with Windows, Mac, and Linux.  You can purchase from the Help menu of a current version or you can go here:

Master License Upgrade (direct link)    $31.98.

Or do you only need Windows or only Mac or only Linux?
Then you can get the new license here:

Windows Upgrade (direct link)     $22.98.

Mac Upgrade (direct link)    $22.98.

Linux Upgrade (direct link)    $22.98.


PROBLEMS?
This MC32 license will also work with MC31.0.83 or above.

Is your old license not accepted when you upgrade? 
Make sure you're on the right upgrade page. 
Use copy and paste with the license.  0 (zero) and O (letter) look alike.  So do 1 (number one) and l or I (letters).

Don't have your license?  Visit the Restore Page  and use option #2 to email yourself your license(s).

If you need more help, please read this thread and ask questions there:  https://yabb.jriver.com/interact/index.php/topic,133706.0.html

More
Restoring a license

Restoring a backup of your library.  MC makes them automatically.  You can find them by using your OS file browser to search for zip files.  MC32 can restore a backup from MC20 and above.  MC can also restore your settings if you choose.

You can use translate.google.com to translate this page. 

Upgrade Links

Where is MC32?

Moving to MC32

Download Page

Other MC32 Links
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Manni

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #1 on: November 20, 2023, 03:36:58 pm »

Purchased :)

Keep up the good work!
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vbphil

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #2 on: November 21, 2023, 09:34:01 am »

Tried to purchase with PayPal but the process said that it failed, however, according to PayPal the purchase went thru. What gives?

update:  I did receive the license from JRiver so all is good.
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thecaretaker1

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #3 on: November 21, 2023, 03:27:00 pm »

Tried to purchase with PayPal but the process said that it failed, however, according to PayPal the purchase went thru. What gives?

update:  I did receive the license from JRiver so all is good.

I had the same failed message, got me worried at first. But I got the JRiver license key in an email a few minutes later. So all good now.
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jmz

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #4 on: November 22, 2023, 10:07:22 am »

I also experienced this weird message from paypal after paying for upgrade.

But then got email from paypal with transaction confirmation and few moments later email from JRiver with new licence.

So... everything is fine.

I just upgraded Windows licence to Master. Will do more experiments with Linux version soon.
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rec head

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #5 on: November 22, 2023, 03:36:21 pm »

I knew this year was going to be the year where I was the guy who just upgraded to 31 a month ago and now 32 is out.
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JimH

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #6 on: November 22, 2023, 04:23:37 pm »

I knew this year was going to be the year where I was the guy who just upgraded to 31 a month ago and now 32 is out.
You have mail.
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rec head

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #7 on: November 23, 2023, 02:17:55 pm »

You guys are all right.
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Lt. Kei

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #8 on: November 24, 2023, 03:49:11 am »

I have Media Center 31 Master, but I would like to check something.
Since I have a Master license, I can upgrade to MC32 for free, right? Furthermore, there is no need to restore the license, and the new version can be installed using the Registration Code of MC31 Master, right?
I'll ask you one more thing. Will I have to download and manually install MC32 when the time comes? Or will it automatically switch to MC32 with a normal update?
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JimH

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #9 on: November 24, 2023, 07:49:33 am »

If you just bought MC31, you have an MC32 license.  Retrieve your license from the Restore Page.

When MC32 is available, we will send you instructions.  Just download and install then.
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Lt. Kei

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #10 on: November 24, 2023, 11:27:48 pm »

Thx, Jim
got it

I'm looking forward to the release of MC32.
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Lt. Kei

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #11 on: November 24, 2023, 11:52:18 pm »

I had a misunderstanding.
I purchased the MC31 Master License on April 27, 2023, so I have to repurchase the upgrade to MC32.
Also, since it was purchased 7 months ago, I feel like it should be a little cheaper. .
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cdcereda

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #12 on: November 27, 2023, 06:15:10 am »

I would be happy to upgrade but I have three issues:

A) When I select several files in the explorer to play them, frequently, the playing order is random and not the right sequence (in classical you have random order of the movements of a piece and is not funny)

C) I can not add files to the playing list (you know VLC? is does it perfectly) (I know if I select the files from JRiver directly is different and works, but I mostly work with the explorer).

D) I bought a master license because I wanted to install in three PC one of them Linux (Kubuntu release) I need a way to install the SW in this release without being a SW Engineer. I am Just an user and I don't understand a thing of what you want me to do. Is in the new release just as easy as in Windows?

Thanks
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Awesome Donkey

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #13 on: November 27, 2023, 06:21:14 am »

For the Kubuntu install, use the installJRMC script that can be found in the MC31 for Linux section. Look at that thread for instructions. :)
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I don't work for JRiver... I help keep the forums safe from Viagra and other sources of sketchy pharmaceuticals.

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blgentry

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #14 on: November 27, 2023, 08:25:15 am »

A) When I select several files in the explorer to play them, frequently, the playing order is random and not the right sequence (in classical you have random order of the movements of a piece and is not funny)

C) I can not add files to the playing list (you know VLC? is does it perfectly) (I know if I select the files from JRiver directly is different and works, but I mostly work with the explorer).

With respect:  You are doing it wrong.  Using Explorer is not how MC was designed to be used.  Explorer integration is an afterthought.  It's there so that people can use just the very basics.  It will always have different behavior than the main MC interface.  If you don't want to use the MC interface, you probably should use another player.  I accept that you might not want the power of the MC interface and you "just want to use Explorer".  In that case, there's little reason to use MC.  90% of the power of MC is the interface.

Best of luck to you,
Brian.
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Matt

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #15 on: November 27, 2023, 08:55:00 am »

A) When I select several files in the explorer to play them, frequently, the playing order is random and not the right sequence (in classical you have random order of the movements of a piece and is not funny)

They get handled in the order they come from Explorer today.

I'll add this to MC32:
NEW: Added an advanced option to sort incoming playback files because the order coming from shell extensions could be shuffled.

That way it will use the tags in MC to sort any incoming files.

Thanks for the help.
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Matt Ashland, JRiver Media Center

amsco15

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #16 on: November 27, 2023, 04:13:12 pm »

FYI, after a PayPal issue and delayed MC 32 License email (straightened out with Deanna's help), I went to plug in the new registration code into MC 31, I received the following error dialog box:

"You are using Media Center 31 Windows to install a license for a different version.  Please download and install the version that matches your license, and then try again."

This has worked the dozen or so times I've done it in the past when upgrading early and waiting for the new MC version.

Thanks, Dale 
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JimH

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #17 on: November 27, 2023, 04:28:52 pm »

You need to download and install MC 31.0.83 or higher.
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amsco15

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #18 on: November 27, 2023, 06:33:18 pm »

Sorry, pretty obvious reading through the posts now!  Worked perfectly.
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janstefan

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #19 on: November 28, 2023, 12:23:47 am »

Nice!
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Bill Kearney

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #20 on: December 02, 2023, 08:37:35 am »

Nice, keep up the good work.  Still the best media metadata wrangling tool available!
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emcee2

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #21 on: December 04, 2023, 05:03:56 pm »

long-time jriver user/fan and just pre-ordered v 32
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bazile

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #22 on: December 04, 2023, 10:36:10 pm »

Is it ok with a paid MC30 license to to buy the MC32 license then dl MC 31 and apply it? Dad was born in 1920 and these pesky old school values keep asserting themselves.
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JimH

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #23 on: December 05, 2023, 08:05:41 am »

Is it ok with a paid MC30 license to to buy the MC32 license then dl MC 31 and apply it?
Yes.  MC32 will find the license when you install it and copy your setup from MC31.
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bogdanbz

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #24 on: December 05, 2023, 12:25:21 pm »

I accept that you might not want the power of the MC interface and you "just want to use Explorer".  In that case, there's little reason to use MC.  90% of the power of MC is the interface.
Some people just want to benefit from the video playback capabilities of MC, with its unique JRVR video renderer, and the ability to play BluRay discs with menus. There is no alternative player that has both these features.

Some such people (like me) don't care at all about the media database features of MC, and find your statement just as offending as you probably find mine.
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Gordan1957

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #25 on: December 06, 2023, 08:51:35 am »

I bought JRiver MediaCenter Licence last year, but my MediaCenter still working as MC30 (don't know why I'm not upgraded automatically to MC31...).
Can I upgrade to MC32 ? And how!
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JimH

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #26 on: December 06, 2023, 10:59:13 am »

I bought JRiver MediaCenter Licence last year, but my MediaCenter still working as MC30 (don't know why I'm not upgraded automatically to MC31...).
Can I upgrade to MC32 ? And how!
Please read the first post in this thread.

You need to download and install MC31.  Then restore your license.  Details are in that post.
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althemusicman

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #27 on: December 07, 2023, 03:02:10 pm »

My name is Allan Blake. althemusicman.
I have suffered ill health for the last couple of years.
I have been a member since at least version 14.
I am stuck on version 30 and do not know how to progress.
I want to pay the discount rate but not having the reg. number and having changed my email address a few times, I do not know what to do.
Please help, Allan Blake
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JimH

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #28 on: December 07, 2023, 05:22:35 pm »

Please send me an email from your current address.  I'll change your record.

jimh at jriver

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tiy3

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #29 on: December 07, 2023, 06:23:31 pm »

I just purchased a v31 upgrade on 11/10/23. Do I need to pay for the v32 upgrade as well?

Thanks,
Tom
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JimH

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #30 on: December 07, 2023, 08:53:33 pm »

I just purchased a v31 upgrade on 11/10/23. Do I need to pay for the v32 upgrade as well?
You have mail.
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phammin

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #31 on: December 08, 2023, 01:58:56 am »

I just purchase, today 8 december 2023, a MC32 licence.
My actual version is MC29.
When I click on the '****.mjr' sent to me when purchasing, I got the the following error but my actual version is MC29 not MC30.
Is it correct I bought the wrong upgrade, ie not available for MC29 ?

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JimH

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #32 on: December 08, 2023, 05:25:09 am »

Please read the first post.  Download and install MC31.
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Marcel1963

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #33 on: December 08, 2023, 06:00:41 am »

Hello, i'm new here and i have a question. I dowloaded last week MC31 and very happy with it. So i want to buy MC32. Do i have to wait untill MC32 is available or can i Buy MC31 and upgrade for free?
Thanks, Marcel from The Netherlands :)
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brgreg

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #34 on: December 08, 2023, 07:12:27 am »

Good morning
I purchased a windows MC 332 upgrade yesterday bia paypal and received a paypal email receipt, but never received the JRiver email with the new license.
Please help, thanks.
Bill
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JimH

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #35 on: December 08, 2023, 08:47:43 am »

Try mailing yourself from the Restore page.

See the first post in this thread.
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JimH

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #36 on: December 08, 2023, 08:49:47 am »

Hello, i'm new here and i have a question. I dowloaded last week MC31 and very happy with it. So i want to buy MC32. Do i have to wait untill MC32 is available or can i Buy MC31 and upgrade for free?
Thanks, Marcel from The Netherlands :)
All licenses are now MC32. They also work with MC31.0.83 or higher.  So just purchase MC31.
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brgreg

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #37 on: December 09, 2023, 07:29:17 am »

Try mailing yourself from the Restore page.

See the first post in this thread.

I went through the Restore process with the email I used in the upgrade order, but still did not receive a reply email with the new license.
The email address I ordered with is: [removed]
Thanks for your help
Bill
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JimH

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #38 on: December 09, 2023, 07:40:23 am »

Check your spam folder.  Try any other address you use.
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brgreg

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #39 on: December 09, 2023, 03:08:17 pm »

Check your spam folder.  Try any other address you use.

Nothing in spam. I tried the other email I use, but nothing returned.
Since I used paypal, I also sent the paypal transaction id and enail used with no results.
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JimH

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #40 on: December 09, 2023, 03:22:46 pm »

Nothing in spam. I tried the other email I use, but nothing returned.
Since I used paypal, I also sent the paypal transaction id and enail used with no results.
I just re-sent your licenses to the arr* address.
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brgreg

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #41 on: December 10, 2023, 08:39:15 am »

I just re-sent your licenses to the arr* address.

That is strange. I never received the email. the arr* email is the one I've used to purchase upgrades in the past.
The last successful email I received at that address from JRiver was on December 1st. I downloaded MC31 to a new computer, providing my v31 license. it included an MC31 mjr file.
The arrl email is an alias, which points to my provider email.  I am currently receiving emails to that address, so there is no problem with it.
Checked spam for MC emails, and they are not being diverted.
When I upgraded to v32, I provided my address, email address, and cell phone, so I must be on file. I was redirected to paypal for payment, which was completed. I was then redirected back to JRiver, but that's were it ended. no emails....
Is it possible that there was an issue in processing my order on the JRiver side, even though I was routed to Paypal for payment?
That's the only thing I can think of...
Bill
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JimH

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #42 on: December 10, 2023, 03:03:54 pm »

Your purchase was completed.  The problem is probably the email provider.

I can change your address if you send me an email.  jimh at jriver
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stugestree

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #43 on: December 16, 2023, 09:05:37 pm »

I currently use Media Center 28 and would like to upgrade to 32 in January, talk to me like I am a third grader, I am not a computer guru, what do I need to do to update, will I have to put my movies, tv shows and music back into the new program or does it just move over? Thank You
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rec head

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #44 on: December 18, 2023, 06:28:00 pm »

1) Follow the links in the first post to purchase the upgrade you want (windows, mac. etc)

2) In your current MC 28 go to File->Library->Backup Library  --OR-- press Ctrl+Shift+B

3) Install the new version you just bought then File->Library->Restore Library

I am going off memory and I think some options might pop up as you do this but can't remember the specifics. If you buy it now you will get a key that will let you use MC31 and 32. To reduce the number of times you need to do this you should wait until MC32 is actually out before doing the upgrade. Or you can practice by upgrading to 31 first.

The good news is that your copy of MC28 should keep on working even after you upgrade in case you have problems.

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stugestree

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #45 on: December 18, 2023, 09:10:02 pm »

Thanks so much, will do.
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ljccan

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #46 on: January 11, 2024, 06:40:40 am »

I have tried multiple times to purchase a windows upgrade to MC32. I have tried multiple credit cards and they all come back as failed transaction.
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JimH

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #47 on: January 11, 2024, 07:18:47 am »

Sorry about that. Please ask your bank.  We have no information.
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Jazzcat0416

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #48 on: January 26, 2024, 09:45:57 am »

Just downloaded 31 to try and WOW!!! I am impressed ! Now I see that there is a (Beta) version of 32 that I would like to download and use. will my code work on both versions? How shall I proceed?
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JimH

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Re: UPGRADE INSTRUCTIONS and PRICES for MC32
« Reply #49 on: January 26, 2024, 02:31:39 pm »

A license for MC31 will not work for MC32.  See the first post if you want to upgrade.
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