More > JRiver Media Center 32 for Windows
UPGRADE INSTRUCTIONS and PRICES for MC32
JimH:
--- Quote from: brgreg on December 09, 2023, 03:08:17 pm ---Nothing in spam. I tried the other email I use, but nothing returned.
Since I used paypal, I also sent the paypal transaction id and enail used with no results.
--- End quote ---
I just re-sent your licenses to the arr* address.
brgreg:
--- Quote from: JimH on December 09, 2023, 03:22:46 pm ---I just re-sent your licenses to the arr* address.
--- End quote ---
That is strange. I never received the email. the arr* email is the one I've used to purchase upgrades in the past.
The last successful email I received at that address from JRiver was on December 1st. I downloaded MC31 to a new computer, providing my v31 license. it included an MC31 mjr file.
The arrl email is an alias, which points to my provider email. I am currently receiving emails to that address, so there is no problem with it.
Checked spam for MC emails, and they are not being diverted.
When I upgraded to v32, I provided my address, email address, and cell phone, so I must be on file. I was redirected to paypal for payment, which was completed. I was then redirected back to JRiver, but that's were it ended. no emails....
Is it possible that there was an issue in processing my order on the JRiver side, even though I was routed to Paypal for payment?
That's the only thing I can think of...
Bill
JimH:
Your purchase was completed. The problem is probably the email provider.
I can change your address if you send me an email. jimh at jriver
stugestree:
I currently use Media Center 28 and would like to upgrade to 32 in January, talk to me like I am a third grader, I am not a computer guru, what do I need to do to update, will I have to put my movies, tv shows and music back into the new program or does it just move over? Thank You
rec head:
1) Follow the links in the first post to purchase the upgrade you want (windows, mac. etc)
2) In your current MC 28 go to File->Library->Backup Library --OR-- press Ctrl+Shift+B
3) Install the new version you just bought then File->Library->Restore Library
I am going off memory and I think some options might pop up as you do this but can't remember the specifics. If you buy it now you will get a key that will let you use MC31 and 32. To reduce the number of times you need to do this you should wait until MC32 is actually out before doing the upgrade. Or you can practice by upgrading to 31 first.
The good news is that your copy of MC28 should keep on working even after you upgrade in case you have problems.
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