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Author Topic: CDLabeler.exe antivirus problem  (Read 229 times)

BigCat

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CDLabeler.exe antivirus problem
« on: November 24, 2023, 11:27:21 pm »

My once a week malware scan suddenly thinks that the Version 31.0.80 version of this file is evil:

C:\Program Files\J River\Media Center 31\CDLabeler.exe

VirusTotal somewhat agrees with 17/72 not liking it, a relatively high number. Obviously it is likely a false positive, though I do want to make sure my PC is clean.

I updated JRiver to Version 31.0.84 and now only 1 out of 70 say that file is bad.

https://www.virustotal.com/gui/home/upload

Not sure what to make of that so I am reporting it here. I am using a paid non-MS antimalware.
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JimH

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Re: CDLabeler.exe antivirus problem
« Reply #1 on: November 25, 2023, 08:13:01 am »

Many antivirus programs use the same core from Kaspersky.

Their methods aren't great.
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BigCat

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Re: CDLabeler.exe antivirus problem
« Reply #2 on: November 25, 2023, 10:33:59 am »

Hi Jim!

It's good to hear from you, though you should be "thankfully" taking a holiday break till Monday!

My anti-malware is Emsisoft (paid), which I believe uses a variation of BitDefender's technology, not Kaspersky's.

I noticed that the installer for that JRiver version continues to trigger my scanner.

Again, the issue seems to have resolved with the update so I was just reporting it since I have never seen that before.
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Awesome Donkey

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Re: CDLabeler.exe antivirus problem
« Reply #3 on: November 25, 2023, 11:37:25 am »

Generally, any false positives should be submitted/reported to the antivirus/antimalware software developer/company, usually they have a form or method which their users can use to do so. There really isn't much JRiver themselves can do about it though.
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