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Author Topic: MC31 audio and tagging behaving strangely  (Read 535 times)

macdonjh

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MC31 audio and tagging behaving strangely
« on: November 23, 2023, 09:32:09 am »

I recently upgraded to MC31.  I backed up my Library, installed MC31, and restored my Library.  That all went as I expected.  I've noticed some strange things, though:

I configured Theater View to allow me to stream both Netflix and Amazon Prime through MC31.  I noticed one weird thing and one problem:

Weird: I have a Zone Switch configured, which worked as expected when I used MC28.  If <Media Type> is [Video] MC31 is supposed to route the signal through my HDMI output which is connected to an appropriate input on my pre-pro.  If <Media Type> is [Audio], MC31 is supposed to route the signal to a USB output which is connected to another device.  When streaming Netflix, the output was directed to my USB output; I expected it to go to the HDMI output.

Problem: about halfway through that same movie the sound stopped.  I restarted my pre-pro (it sometimes gives me problems, but never before in the middle of a song/ movie), I checked the MC31 internal volume to be sure it didn't magically reset, I checked my Windows settings, I restarted MC31, I restarted computer.  None of those steps restored the sound.  Using my Client computer, I came back to the movie a couple of days later and it played just fine when I picked up where I left off.

Yesterday I was watching a ripped TV Episode on my Server computer using my main system.  After a while the sound dropped out again.  Again, all attempts at restoring sound were unsuccessful.  Just for fun, I shut down MC31 and started MC28: the TV Episode played just fine.

Starting MC28 again made me notice another weird thing: all the {Key Word] tags for every episode in that particular Show had been reset.  It wasn't a big deal to retag the episodes, but I can't imagine why the tags would be been changed when I restored an existing Library. 

Thanks for integrating Netflix and Prime into MC.  I hope these weird things I've noticed have been solved already...
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JimH

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Re: MC31 audio and tagging behaving strangely
« Reply #1 on: November 23, 2023, 09:49:43 am »

Power cycle everything.
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macdonjh

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Re: MC31 audio and tagging behaving strangely
« Reply #2 on: November 23, 2023, 03:16:44 pm »

Just power cycled everything...

Prior to opening this forum and subsequently power cycling MC31 dropped out playing an audio track (which it hadn't done before.  After trying a few things I switched to MC28 and it also dropped audio output after a couple of minutes.  Something weird is going on.

I'll report back after my system has played a while after I cycled all the components' power at the same time.
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macdonjh

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Re: MC31 audio and tagging behaving strangely
« Reply #3 on: November 24, 2023, 07:19:58 pm »

Worked for a while, but the audio disappeared again.  I double checked my Windows settings and "internal" volume is set to 100%.  I haven't reinstalled MC, but I guess that's the next step.
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macdonjh

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Re: MC31 audio and tagging behaving strangely
« Reply #4 on: November 27, 2023, 08:41:28 pm »

I don't remember having done this: I started a TV episode using MC31.  The sound disappeared at 31 minutes (about three times longer than previous incidents).  I switched inputs on my pre-pro, just in case this problem is some weirdness between MC31 and my Zone Switch constructed within MC28.  Switching inputs didn't restore sound.  So I'm back to asking what's going on. 
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macdonjh

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Re: MC31 audio and tagging behaving strangely
« Reply #5 on: December 05, 2023, 10:15:05 pm »

Made a fresh install of MC31 and re-restored the MC28 Library which was working prior to my switching to MC31.  The early result is the sound drop-out may be resolved.  I've watched one video file without drop-out.

My ZoneSwitch doesn't appear to be working properly, though.  I have two Zones set up: 2channel and Multichannel.  The Rules I have set up are:

If [Media Type] is Audio, play 2channel, stop playing Multichannel.
If [Media Type] is Video, play Multichannel, stop plating 2Channel.

Zone 2Channel is set up with a default Audio Device called Eitr and the signal is supposed to be routed through a USB output from my laptop.
Zone Multichannel is set up with a default Audio Device called HSR41 and the signal is supposed to be routed through the HDMI output.

The strange thing is the switching isn't happening properly, or something.  Whenever I play any Media file, MC31 selects Player, which is currently configured with the default Audio Device HSR41 and plays through the HDMI output.  The good news is if I manually switch between 2Channel, Multichannel and Player the signals are routed where they should go and I have output now.  But changing Zones used to happen automatically, and the Zone called Player was never selected.
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