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Author Topic: CD Information Not Found  (Read 1321 times)

Humbledore

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CD Information Not Found
« on: March 10, 2024, 03:21:59 pm »
For the last couple of days, MC could not find information in the online database when trying to rip CDs.

Any known cause for this?
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dber

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Re: CD Information Not Found
« Reply #1 on: March 11, 2024, 07:50:17 am »
Same observation from my side since yesterday (Sunday) - seems to be a server or connection down as some newer CDs (released within the last 6 months) are still found but all older are gone. And there is not connection to YADB when trying to submit a new CD.
Is there an easier way to check the status of YADB? I screened my private security settings for "hours" before detecting this post, suggesting I am not the only one experiencing this problem.
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Humbledore

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Re: CD Information Not Found
« Reply #2 on: March 11, 2024, 08:15:10 am »
No access to Cloudplay either. Just a white screen.
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Awesome Donkey

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Re: CD Information Not Found
« Reply #3 on: March 11, 2024, 08:29:44 am »
There seems to be server issues happening at the moment.
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

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musicsvr

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Re: CD Information Not Found
« Reply #4 on: March 12, 2024, 12:46:59 pm »
Hello, I am having the same problem
Does anyone know when this will be corrected?
Thanks Don
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Awesome Donkey

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Re: CD Information Not Found
« Reply #5 on: March 12, 2024, 12:48:29 pm »
JRiver's internet outage issue was fixed yesterday so everything should be working again. If you're still encountering issues and you're on Windows it may be a good idea to open a Command Prompt/PowerShell/Terminal window and do a ipconfig /flushdns to flush the system's DNS resolver cache.
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I don't work for JRiver... I help keep the forums safe from "male enhancements" and other sources of sketchy pharmaceuticals.

Windows 11 24H2 Update 64-bit + Ubuntu 25.04 Plucky Puffin 64-bit (AMD 7900X CPU/AMD 7800 XT GPU/64GB RAM/2TB M.2 NVMe SSD)
macOS Sequoia 15.4.1 (M4 Mac Mini 16GB RAM/256GB SSD)
Windows 11 24H2 Update 64-bit (Intel N305 Fanless NUC 16GB RAM/500GB M.2 NVMe SSD)
JRiver Media Center 34 (Windows + Mac + Linux) | iFi ZEN DAC 3 | JBL 306P MkII Studio Monitors | Audio-Technica ATH-M50x Headphones

JimH

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Re: CD Information Not Found
« Reply #6 on: March 12, 2024, 03:33:23 pm »
Quote from: musicsvr on March 12, 2024, 12:46:59 pm
Hello, I am having the same problem
Does anyone know when this will be corrected?
Thanks Don
What version of MC?
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