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[antenna]

(Windows 10, MC32.0.20)

It started yesterday mid-afternoon (Eastern Time) just after I uploaded a new playlist.

The symptoms I see are a totally blank screen when I try to access Cloudplay within MC.

Also, I just tried to access a playlist I uploaded via the URL in the acknowledgement email.

I get to...

   https://user.jriver.com/d/users/signin

and then nothing happens.  No timeout after waiting a couple of minutes.

I tried once to enter an incorrect password, and it told me of my error.  So the user validation aspect seems to be working.

I also tried accessing Cloudplay from MC running on my MX Linux laptop using both the the library shared by the MC server, and also a library local to the laptop.

I see the same symptoms.

I looked around for a Cloudplay status page, but I was not able to find it.

Is Cloudplay having issues, or is it just me?

thx.

 

[SoundYogi]

I cannot access Cloudplay, either. The problems started yesterday. After clicking on Cloudplay and waiting about 20 minutes the MC will eventually load the Cloudplay page but I can't do anything on it as MC becomes completely unresponsive. Today after waiting about half an hour I got Proxy Error message, so I think that's where the problem is: error reading from remote server...

[Awesome Donkey]

It may be a server issue, because the APT repo used for Linux (Debian/Ubuntu) is currently not responding either.

[antenna]

It may be a server issue, ...

An hour or so ago, I saw the Proxy Error message mentioned by SoundYogi.

But now I'm back to the blank white screen when I click on Cloudplay within MC.

So, it looks like it is being worked on because things appear to be changing.

 

[antenna]

I'm starting to wonder if my problem accessing Cloudplay is because I uploaded a playlist with a band called "Atomic Rooster?"

 

[antenna]

fwiw, I am still experiencing the "blank screen" when I click on Cloudplay in MC.

More than a day later.

 

 

[antenna]

https://yabb.jriver.com/interact/index.php/topic,138406.msg959984.html#msg959984

There's server issues happening currently due to an internet outage at JRiver's HQ.

 

[storm95]

Same here cannot access cloudplay but cloudplay playlist accessible.

[antenna]

Cloudplay is working for me now.

[JimH]

Servers are working again.  Here's what happened:

https://yabb.jriver.com/interact/index.php/topic,138413.msg960015.html#msg960015

[antenna]

Thanks for the followup!